Top 5379 Customer service technician Jobs in Yonkers, Ny

Quality Technician
DCW Casing LLC —Mount Vernon, NY
- $75,000 - $80,000 an hour
- Full-time
- Spanish
- 5 years
- English
- Health savings account
- Health insurance
Quick Apply
Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)
Care Security Systems Inc. —Westchester County, NY
- $35 - $45 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Electronic Assembly Technician - FT
Tecknowledgey Inc. —Peekskill, NY
- $20 - $30 an hour
- Full-time
- Computer literacy
- Mid-level
- Assembly
- Profit sharing
- Health insurance
Quick Apply
Wet Chemical Fire Suppression System Technician
The Scientific Group —Long Island City, NY
- $20 - $25 an hour
- Full-time
- Clean driving record
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Licensed Veterinary Technician
Veterinary Practice —New York, NY
- $35 - $38 an hour
- Full-time
- Hospital
- Mid-level
- Surgery
- Continuing education credits
- Health insurance
Quick Apply
Seeking A-Level / Master Technicians For Top-Tier Auto Repair– $125K+ | No Weekends
KRP Automotive Repair - Clifton —Clifton, NJ
- $90,000 - $140,000 a year
- Full-time
- ASE Certification
- Background check
- Driver's License
- Paid time off
- Employee discount
Quick Apply
Lead Licensed Veterinary Technician
Symphony Veterinary Center —New York, NY
- $35 - $37 an hour
- Full-time
- Hospital
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Bilingual Behavioral Technician (BT) Registered Behavioral Tech (RBT)
Clinical Staffing Resources —Valhalla, NY
- $21 - $26 an hour
- Weekends only
- HIPAA
- High school diploma or GED
- Children
- Flexible schedule
HVAC Selling Technician
You and Us Heating and Air Conditioning —Bronx, NY
- $30 - $45 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Fuel card
- Paid time off
Quick Apply
Diesel Technician-Emergency Vehicle Shop (Good Pay, Weekends Off)
Hendrickson Fire Rescue —Congers, NY
- $28 - $40 an hour
- Full-time
- Mid-level
- Power tools
- In-person
- Health savings account
- Paid holidays
Quick Apply
Electrical/Mechanical Technician
Oxford Airport Technical Services —Flushing, NY
- $24 - $42 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mechanic experience
- 401(k)
- Employee discount
Quick Apply
Licensed Veterinary Technician or CVT
Petchester Veterinary —Eastchester, NY
- $35 - $45 an hour
- Part-time
- Mid-level
- In-person
- Associate's degree
- Health insurance
- 401(k)
Quick Apply
Electronic Security Technician- Foreman (Level 3)
US Information Systems, Inc —Pearl River, NY
- $38 - $46 an hour
- 8 hour shift
- Construction site
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
NJ Personal Lines Insurance Customer Service Rep
David M Hundertmark Agency Inc —Pompton Lakes, NJ
- $40,000 - $56,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Quick Apply
School Bus Technician/Mechanic/Heavy Duty/Diesel/Gas/Propane - Level A or B
Bird Bus Sales —Cortlandt Manor, NY
- $35 - $45 an hour
- Full-time
- ASE Certification
- Clean driving record
- Mid-level
- Paid training
- Health savings account
Quick Apply
Licensed Veterinary Technician
Town Animal Hospital of Manhasset —Manhasset, NY
- $30 - $34 an hour
- Part-time
- Background check
- In-person
- Entry level
- Continuing education credits
- 401(k)
Quick Apply
Veterinary Technician - Boerum Hill and Upper East Side locations
One Love Animal Hospital —Brooklyn, NY
- $25 - $34 an hour
- Weekends as needed
- Background check
- Patient monitoring
- Laboratory experience
- Health insurance
- 401(k)
Quick Apply
Automotive Volkswagen Technicians Sign On Bonus Up to $9K
Jack Daniels Volkswagen —Fair Lawn, NJ
- $60,000 - $110,000 a year
- Full-time
- Background check
- Dealership
- US work authorization
- Health insurance
- 401(k)
Quick Apply
5d
HVAC Service Technician
Thermochill HVAC —Bronx, NY
- $32 - $40 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Mobile Fleet Technician (Light & Medium Duty Trucks)
United Efforts —Elmsford, NY
- $1,200 - $1,500 a week
- Overtime
- Background check
- Clean driving record
- Mechanic experience
- Health insurance
- Dental insurance
Quick Apply

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Quality Technician

DCW Casing LLC
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$75,000 - $80,000 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Food production
Teamwork
Investigations regulatory compliance
Defect resolution root cause analysis
Quality assurance experience within food and beverage industry
Accreditation standards (regulatory compliance area)
Food service health code compliance
Food processing plant experience
Team leadership
Safety regulations
Testing and evaluation
Microbiology testing
Compliance audits & assessments
Corrective and preventive actions (CAPA)
Internal investigations
Quality control audit
Manufacturing facility experience
Quality assurance in testing
Pest control procedures
Pareto charts
HACCP
Internal compliance assessments
Regulatory/legal compliance standards in production
Environmental monitoring
Microbiological analysis
Quality control experience within food and beverage industry
Manufacturing company experience
Cleaning and sanitation quality assurance
Food safety auditing
FDA regulations

Full Job Description

Job Summary

We are seeking an experienced QualityTechnician to lead quality, food safety, and regulatory compliance initiatives at our manufacturing site. This role is responsible for ensuring execution of quality standards, food safety programs, and compliance requirements while translating company policies into disciplined daily operations.

The Quality Technician will oversee site-level quality performance, ensuring that production, handling, storage, and delivery processes consistently meet internal standards, regulatory requirements, customer expectations, and certification requirements.

This is a hands-on role responsible for driving quality excellence, managing deviations, leading continuous improvement initiatives, and building a strong culture of food safety and compliance throughout the organization.

Key ResponsibilitiesQuality & Food Safety Execution

Implement and maintain global quality and food safety standards at the site level.
Monitor daily quality performance across production and operational areas.
Ensure proper handling, processing, storage, and delivery of products.
Serve as the primary owner of site quality outcomes.
Provide leadership and oversight for food safety programs, including HACCP systems, sanitation programs, environmental monitoring, and microbiological testing.

Compliance, Audits & Certifications

Ensure compliance with regulatory requirements, customer standards, and food safety certifications.
Lead internal, customer, regulatory, and certification audits.
Maintain accurate quality documentation, records, traceability systems, and compliance reporting.
Act as a key contact for regulatory authorities, auditors, and certification bodies.
Ensure required quality and regulatory training programs are maintained in accordance with applicable regulations, including 9 CFR and 21 CFR requirements.

Deviation Management & Continuous Improvement

Lead investigations related to quality issues, product deviations, and food safety concerns.
Conduct root cause analysis and implement effective corrective and preventive actions (CAPA).
Monitor recurring issues and drive sustainable corrective actions.
Support continuous improvement initiatives across production and site operations.
Ensure quality issues are escalated, documented, and resolved through established processes.

HACCP & Food Safety Programs

Provide overall direction and support for HACCP systems and food safety programs.
Ensure compliance with Prerequisite Programs (PRPs), FSMA, PCQI, GFSI, and similar food safety programs.
Support evaluation of raw materials, finished products, industrial hygiene studies, environmental sampling, and testing programs.
Partner with internal experts and operational teams to strengthen food safety capabilities.

Cross-Functional Collaboration

Work closely with the Plant Manager, Operations, Production, and Supply Chain teams.
Support Technical Sales and Product Lifecycle Management with quality and product-related expertise.
Ensure alignment between production practices and quality requirements.
Communicate risks, trends, and critical quality concerns in a timely and structured manner.

Leadership & Employee Development

Train employees on food safety, quality standards, hygiene practices, and compliance requirements.
Promote a culture where quality and food safety are owned by all employees, not only the Quality department.
Deliver training effectively to a diverse workforce; bilingual communication skills are strongly preferred.

Key StakeholdersInternal

Plant / Site Manager
Head of Regional Operations
Global Quality Officer
Operations and Production Teams
Supply Chain
Technical Sales Teams

External

Regulatory authorities
Auditors and certification bodies
Key customers regarding quality-related escalations

Qualifications & ExperienceRequired Qualifications

Bachelor’s degree in Food Science, Engineering, Quality Management, or a related field.
5–10+ years of experience in Quality Assurance, Food Safety, or related manufacturing roles.
Experience working in food production, processing, or manufacturing environments.
Strong knowledge of regulatory requirements, audit processes, and structured quality management systems.
Experience with HACCP, FSMA, PCQI, GFSI, PRPs, or similar food safety programs.
Experience leading investigations, root cause analysis, and CAPA processes.
Strong understanding of sanitation, pest control, environmental monitoring, and microbiological testing programs.
Ability to evaluate raw materials, finished products, and quality testing requirements.
Strong communication, leadership, and problem-solving skills.

Preferred Qualifications

Experience managing quality programs within a food manufacturing environment.
Experience leading regulatory, customer, and certification audits.
Bilingual in English and Spanish strongly preferred. Spanish language capability is highly valued due to the need to train and communicate effectively with a predominantly Spanish-speaking workforce.

Key Competencies

Strong hands-on leadership and execution mindset.
High attention to detail and commitment to quality discipline.
Ability to identify risks, make decisions, and drive corrective actions.
Strong accountability, ownership, and follow-through.
Excellent communication and collaboration skills across all levels of the organization.
Structured and systematic approach to problem-solving.
Ability to influence operational teams and build a culture of food safety.
Knowledge of compliance with PRPs, FSMA, HACCP, PCQI, GFSI, or similar food safety programs.
Ability to provide direction for HACCP systems, microbiological testing programs, sanitation programs, and pest control activities.
Strong capability in Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) management.
Knowledge of regulatory requirements and training compliance related to 9 CFR and 21 CFR.
Ability to support industrial hygiene studies, environmental sampling, testing programs, and product evaluations.
Bilingual English/Spanish strongly preferred to support effective employee training and communication.
Experience with FDA regulations/ USDA
Export knowledge

First 6–12 Month Success Expectations

The successful candidate will:

Implement and maintain company quality standards and audit requirements.
Improve audit readiness and ensure corrective actions are completed.
Strengthen deviation management through disciplined investigation, root cause analysis, and CAPA completion.
Improve quality KPI performance and reporting consistency.
Build quality ownership throughout production and operational teams.
Establish strong food safety and compliance practices across the site.

Pay: $75,000.00 - $80,000.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service technician jobs in yonkers, ny

Quality Technician

Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)

Electronic Assembly Technician - FT

Wet Chemical Fire Suppression System Technician

Licensed Veterinary Technician

Seeking A-Level / Master Technicians For Top-Tier Auto Repair– $125K+ | No Weekends

Lead Licensed Veterinary Technician

Bilingual Behavioral Technician (BT) Registered Behavioral Tech (RBT)

HVAC Selling Technician

Diesel Technician-Emergency Vehicle Shop (Good Pay, Weekends Off)

Electrical/Mechanical Technician

Licensed Veterinary Technician or CVT

Electronic Security Technician- Foreman (Level 3)

NJ Personal Lines Insurance Customer Service Rep

School Bus Technician/Mechanic/Heavy Duty/Diesel/Gas/Propane - Level A or B

Licensed Veterinary Technician

Veterinary Technician - Boerum Hill and Upper East Side locations

Automotive Volkswagen Technicians Sign On Bonus Up to $9K

HVAC Service Technician

Mobile Fleet Technician (Light & Medium Duty Trucks)

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