Top 4204 Manager, customer care quality Jobs in York, Pa

Medical Office Receptionist Supervisor
Dermatology Associates of York (Pennsylvania) —York, PA
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Shipfusion —York, PA
- $70,000 - $80,000 a year
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager
Shipfusion —York, PA
- $80,000 - $95,000 a year
- Senior level
- Communication skills
- Teaching
- Health insurance
- Dental insurance
Quick Apply
Co Manager
Second and Charles —York, PA
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
Material Flow Manager
Johnson Controls —York, PA
- $89,000 - $134,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Administrative Office Manager
NVR, Inc —Shrewsbury, PA
- 5 years
- Office
- Administrative experience
Asst. Office Manager
Fitz & Smith Inc. —Dallastown, PA
- $19 - $24 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Revenue Cycle Manager
Confidential —York County, PA
- $67,558.40 - $79,043.32 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Staff Pharmacist Full Time
CVS Health —Landisville, PA
- $60 - $76 an hour
- Weekends as needed
- Mid-level
- Team management
- Fair chance
- Health insurance
- Dental insurance
District Support Pharmacist Full Time
CVS Health —Lancaster, PA
- $60 - $76 an hour
- Weekends as needed
- Mid-level
- Team management
- Travel
- Health insurance
- Dental insurance
Horticulture Specialist
Dottie's Greenhouse & Nursery —York, PA
- From $18 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- In-person
- Health savings account
- Health insurance
Quick Apply
Senior Sales Manager - Hydraulics
Voith Group —York, PA
- Up to 50% travel
- 5 years
- Microsoft Office
- Tuition reimbursement
- 401(k) matching
Residential Services Manager
Complete Homecare —Harrisburg, PA
- $52,000 - $58,000 a year
- Full-time
- Hybrid work
- Background check
- Management
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Manager, Field Services
Essintial Enterprise Solutions LLC —Camp Hill, PA
- $48,000 - $52,000 a year
- Full-time
- 5 years
- Maintenance
- Office
Quick Apply
SALES ACCOUNT MANAGER
The YGS Group —York, PA
- Full-time
- Background check
- Marketing
- Pass drug screening
Tool & Die Maker - Night Shift *$3,500 Sign On Bonus
Sigma Connectivity: Tooling Dynamics —York, PA
- $32.00 - $43.50 an hour
- Full-time
- Mid-level
- Continuous improvement
- Hand tools
- Health insurance
- Paid time off
Athletic Trainer - Kissel Hill Outpatient Center
Penn Medicine —Lititz, PA
- Medical office experience
- BLS Certification
- Outpatient experience
- Continuing education credits
- Tuition reimbursement
Quick Apply
Registered Nurse - Cardiovascular Surgery Center and Clinic
Cardiovascular Experts of PA —Camp Hill, PA
- From $39 an hour
- Full-time
- Background check
- Nursing
- RN License
- Health savings account
- Disability insurance
Quick Apply
Water/Wastewater Regional Operations Manager
ARRO Water Services —Harrisburg, PA
- Weekends as needed
- 5 years
- Driving
- Organizational skills
Quick Apply
Project Manager
Lifestyle Solar —Harrisburg, PA
- $64,740.50 - $77,967.05 a year
- Full-time
- Google Workspace
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
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manager, customer care quality jobs near york, pa

Medical Office Receptionist Supervisor

Dermatology Associates of York (Pennsylvania)
York, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount

Qualifications

Patient question and concern management
Medical software
Patient complaint handling
High school diploma or GED
Time & attendance systems
Staffing management

Full Job Description

Job description

Medical Office Receptionist/Supervisor

Branch Office Location

Dermatology Associates of York

POSITION SUMMARY

Provides support to Practice Manager and COO with the daily management of branch location by providing on-site support for 2 dermatology providers per day.

Includes direct supervision of 3 front office staff. This is a working administrative, non-clinical position with varied responsibilities including front desk coverage, training and managing workflows of front office staff, communicating with other department managers and providers to ensure policies and procedures are handled consistently among all office locations and handling patient and staff concerns in the branch office location.

Position does not include any clinical duties or direct supervision of clinical staff.

SUMMARY OF ESSENTIAL FUNCTIONS

In coordination with the Practice Manager, recruits, hires, terminates and trains front office staff as required to assure efficient and effective office work flow in branch office
Establishes duties and schedules for front office employees in branch location.
Manages time clock and personnel files for front office employees in branch location.
Performs employee evaluations of 3 front office staff who report directly. Counsels employees and conducts correction actions and/or performance improvement plans as needed.
Performs regular duties of front office staff on a regular basis. Covers for front office staff absences and vacations.
Monitors provider schedules for branch location to optimize patient access
Meets/communicates with COO and Practice Manager, as needed to determine branch office needs.
Informs and educates branch office patients and staff on any office policies or communications received from main office and other departments.
Minimizes office overhead expenses, including staff expenses by appropriately managing needs/resources of branch office
Oversees daily balancing of charges/payments and other end of day procedures
In conjunction with COO, manages and schedules required maintenance for physical branch office location including but not limited to janitorial services, landscaping services, pest control services and snow removal.
Handles patient and other office correspondence as needed and in timely manner.
Assures good relations with branch office patients and referring physicians
Responds timely to all patient complaints
Assures adequate consistent policies are in place in conjunction with Practice Manager and COO

High school diploma or GED required

EXPERIENCE

Minimum of 3 years’ experience in customer service setting
Previous supervisory/management experience, preferably within the medical field
Medical Software experience

REQUIREMENTS

Excellent customer service skills required to handle patient concerns
Ability to deal effectively with staff and patients
Ability to multi-task
Ability to work with minimal supervision

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

manager, customer care quality jobs in york, pa

Medical Office Receptionist Supervisor

Customer Success Manager

Senior Customer Success Manager

Co Manager

Material Flow Manager

Administrative Office Manager

Asst. Office Manager

Revenue Cycle Manager

Staff Pharmacist Full Time

District Support Pharmacist Full Time

Horticulture Specialist

Senior Sales Manager - Hydraulics

Residential Services Manager

Manager, Field Services

SALES ACCOUNT MANAGER

Tool & Die Maker - Night Shift *$3,500 Sign On Bonus

Athletic Trainer - Kissel Hill Outpatient Center

Registered Nurse - Cardiovascular Surgery Center and Clinic

Water/Wastewater Regional Operations Manager

Project Manager

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