Top 293 Member services representative Jobs in Youngstown, Oh

Patient Services Representative (Union Primary Care)
UPMC —New Castle, PA
- $18.79 - $28.03 an hour
- Full-time
- Primary Care
- HIPAA
- Administrative experience
3d
Patient Services Representative- Hermitage
UPMC —Hermitage, PA
- $18.79 - $28.03 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Travel
- Paid parental leave
- Dental insurance
Patient Services Representative- OB/GYN- New Castle
UPMC —New Castle, PA
- $18.79 - $28.03 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Fingerprint clearance
- Paid parental leave
- Dental insurance
8d
Patient Service Representative
Akron Children's Hospital —Austintown, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Emergency Medical Technician - Basic
Physicians Ambulance Service, Inc. —Warren, OH
- $19 - $28 an hour
- Part-time
- Spanish
- CPR Certification
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
VIDEO SERVICE REPRESENTATIVE
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- High school diploma or GED
- Math
- Organizational skills
DIRECTOR OF COMMERCIAL CREDIT
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
MEMBER SOLUTIONS SPECIALIST
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Research
- Mid-level
- Office
- Loan repayment program
Outside Territorial Sales Representative
Point Spring & Driveshaft Co —New Castle, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
4d
Registered Nurse (RN) Team Lead – Intermediate Care Unit 4S – St. Elizabeth Youngstown
Mercy Health —Youngstown, OH
- Overtime
- Nursing
- RN License
- PALS Certification
- Health savings account
- Disability insurance
Infusion Nurse
Soleo Health Inc —Sharon, PA
- Weekends as needed
- Nursing
- Microsoft Outlook
- RN License
- Mileage reimbursement
- Paid time off
Quick Apply
Human Resources Business Partner
Alkegen —Sebring, OH
- $83,000 - $104,603 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Sales Representative - No Experience Required
WHITTINGHAM —Campbell, OH
- $70,000 - $85,000 a year
- Full-time
- Background check
- No experience needed
- Business development
- Opportunities for advancement
Quick Apply
Sales Representative - No Experience Required
WHITTINGHAM —Warren, OH
- $70,000 - $85,000 a year
- Full-time
- Background check
- No experience needed
- Business development
- Opportunities for advancement
Quick Apply
Sales Representative - No Experience Required
WHITTINGHAM —Deerfield, OH
- $70,000 - $85,000 a year
- Full-time
- Background check
- No experience needed
- Business development
- Opportunities for advancement
Quick Apply
Sales Representative - No Experience Required
WHITTINGHAM —Sharon, PA
- $70,000 - $85,000 a year
- Full-time
- Background check
- No experience needed
- Business development
- Opportunities for advancement
Quick Apply
Patient Services Representative (Horizon Urology)
UPMC —Hermitage, PA
- $18.79 - $28.03 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Housekeeper
Mercy Health Behavioral Hospital —Youngstown, OH
- Full-time
- Hospital
- Office
- High school diploma or GED
Quick Apply
8d
Day Member Services
Planet Fitness - TG3E/CM3 —Niles, OH
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
1d
Customer Service Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $19 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
- 401(k)
- 401(k) matching
Quick Apply

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Patient Services Representative (Union Primary Care)

UPMC -
New Castle, PA

Apply Now

Job Details

Full-time
$18.79 - $28.03 an hour
3 days ago

Qualifications

High school diploma or GED

Full Job Description

Union Primary Care is hiring a full-time Patient Services Representative to join their team in New Castle. This is a Monday through Friday daylight position with the hours of 7:30am to 4pm. No evenings or weekends!

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.

Responsibilities:

provide a warm greeting for all patientsGuide patient through use of self-arrival technology or check-in patient at desk depending on patient preferenceCollect copayments and any other applicable patient payments at the point of serviceConfirm and/or update patient registration information at checkoutSchedule follow-up appointments within the practice at checkoutSchedule or connect patient to resources to schedule for ancillary services at checkoutHelp patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.Register patients in Biometrics (fingerprint recognition) program and explain benefitsPromote MyUPMC patient portal and assist patients in registration when applicable
Assist patients in education of financial responsibility and connect them to advocacy resources as neededConfirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiriesObtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulationsAppropriately distribute / triage phone calls to other areas and / or clinical providersAssist with administrative duties in the office including but not limited to scanning of medical records and faxingStays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.

provide a warm greeting for all patientsGuide patient through use of self-arrival technology or check-in patient at desk depending on patient preferenceCollect copayments and any other applicable patient payments at the point of serviceConfirm and/or update patient registration information at checkoutSchedule follow-up appointments within the practice at checkoutSchedule or connect patient to resources to schedule for ancillary services at checkoutHelp patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.Register patients in Biometrics (fingerprint recognition) program and explain benefitsPromote MyUPMC patient portal and assist patients in registration when applicable
Assist patients in education of financial responsibility and connect them to advocacy resources as neededConfirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiriesObtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulationsAppropriately distribute / triage phone calls to other areas and / or clinical providersAssist with administrative duties in the office including but not limited to scanning of medical records and faxingStays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.

Completion of high school graduate or equivalent is required. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:

Act 34
Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Refine Your Search

member services representative jobs in youngstown, oh

Patient Services Representative (Union Primary Care)

Patient Services Representative- Hermitage

Patient Services Representative- OB/GYN- New Castle

Patient Service Representative

Emergency Medical Technician - Basic

VIDEO SERVICE REPRESENTATIVE

DIRECTOR OF COMMERCIAL CREDIT

MEMBER SOLUTIONS SPECIALIST

Outside Territorial Sales Representative

Registered Nurse (RN) Team Lead – Intermediate Care Unit 4S – St. Elizabeth Youngstown

Infusion Nurse

Human Resources Business Partner

Sales Representative - No Experience Required

Sales Representative - No Experience Required

Sales Representative - No Experience Required

Sales Representative - No Experience Required

Patient Services Representative (Horizon Urology)

Housekeeper

Day Member Services

Customer Service Representative - State Farm Agent Team Member

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