Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —New Castle, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
12d
Patient Service Representative
Akron Children's Hospital —Austintown, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Customer Service Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $19 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
- 401(k)
- 401(k) matching
Quick Apply
Day Member Services
Planet Fitness - TG3E/CM3 —Austintown, OH
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
8d
Customer Service Representative - State Farm Agent Team Member
John G Clark - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Children
- Conflict management
- Paid time off
- Opportunities for advancement
Quick Apply
MEMBER SERVICE REPRESENTATIVE
810 SEVEN SEVENTEEN CREDIT UNION INC —Vienna, OH
- Office
- Windows
- High school diploma or GED
Server
The Magic Tree Pub & Eatery —Youngstown, OH
- Part-time
- Bar
- 18 years or older
- No education required
Quick Apply
CSR - Customer Service Representative
MCA Customer Solutions —Youngstown, OH
- $700 - $750 a week
- Urgently hiring
- In-person
- Entry level
- Health insurance
Quick Apply
3d
Operations Fraud Specialist - Operations Shared Services
WesBanco Bank, Inc. —Youngstown, OH
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
7d
Multi-Line Representative - State Farm Agent Team Member
John G Clark - State Farm Agent —Boardman, OH
- $55,000 - $80,000 a year
- Full-time
- Sales
- Office
- Children
- Disability insurance
- Paid time off
Quick Apply
Patient Relations Coord
UPMC —New Castle, PA
- $19.67 - $32.13 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Computer literacy
8d
Customer Relations Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Sales
- Computer literacy
- Office
- 401(k)
- Paid time off
Quick Apply
Overnight Member Services
Planet Fitness - TG3E/CM3 —Youngstown, OH
- $12 - $14 an hour
- Overnight shift
- Background check
- 18 years or older
- High school diploma or GED
6d
Operations Analyst - Bank Operations
WesBanco Bank, Inc. —Youngstown, OH
- Remote
- Computer literacy
- Mid-level
- Office
Licensed Practical Nurse - Personal Care - Full Time
The Addison of Garden Way Place —Hermitage, PA
- $22 - $24 an hour
- Full-time
- CPR Certification
- Nursing
- Computer literacy
- Disability insurance
- Dental insurance
Quick Apply
Senior Auto Glass Installation Technician – Store#46
Auto Glass Now —Boardman, OH
- $18.80 - $32.20 an hour
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
- Health savings account
- Paid holidays
Hospice Social Worker MSW
Affinity Care of Ohio —Youngstown, OH
- Full-time
- CPR Certification
- Master of Social Work
- BLS Certification
Quick Apply
10h
Hospice Social Worker MSW
Affinity Care of Ohio —Warren, OH
- Full-time
- CPR Certification
- Master of Social Work
- BLS Certification
Quick Apply
10h
HSSE Technician
Vallourec Star —Youngstown, OH
- Microsoft Outlook
- 5 years
- Bachelor of Science
- Profit sharing
- Paid parental leave
Quick Apply
SPECIALTY ACCOUNT COORDINATOR
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Writing skills
- Research
- Mid-level

I want to receive the latest job alert for member services representative in youngstown, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near youngstown, oh

Social Worker jobs in Warren, OH

Member Services Representative jobs in Youngstown, OH

Customer Service Representative jobs in Youngstown, OH

Server jobs in Youngstown, OH

Customer Service Representative jobs in Boardman, OH

Customer Service Representative jobs in New Castle, PA

Licensed Practical Nurse jobs in Hermitage, PA

Social Worker jobs in Youngstown, OH

Patient Services Representative jobs in Austintown, OH

Social Worker jobs in Cary, NC

Social Worker jobs in Muncie, IN

Social Worker jobs in New Orleans, LA

Social Worker jobs in London, KY

Virtual Remote Social Work jobs in Houston, TX

Eligibility Worker jobs in San Diego, CA

Warehouse Worker jobs in Austell, GA

Insurance Customer Service jobs in Denver, CO

Insurance Agent jobs in Ocala, FL

Insurance Agent jobs in New Haven, CT

Insurance Agent jobs in Phoenix, AZ

Client Services Representative (Temporary)

Baker Tilly Vantagen, LLC -
New Castle, PA

Quick Apply

Job Details

Full-time
$15.97 - $41.00 an hour
12 days ago

Qualifications

Customer communication
Employee relationship building
Conflict de-escalation
High school diploma or GED
Ethernet
Data interpretation
Clinical confidentiality policies
Customer data entry

Full Job Description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

We are looking to hire a temporary Client Services Representative to support our Benefits Administration team. This position will begin in September and run through March 2027.

Responsibilities:

Support large volumes of inbound and outbound contacts promptly.
Identify customer needs, clarify information, research issues and provide next steps and solutions.
Keep detailed records of contacts in the agent ticketing system.
Maintain ownership of contact experience and resolution for assigned casework.
Follow compliance guidelines and reference job aides when addressing varying topics.
Accurately and actively utilize the ticketing process to collaborate with team members and resolve assigned cases.
Maintain awareness of client updates, policy or procedure changes
Ability to meet or exceed established goals for both internal call monitoring audits, contact metrics, and client satisfaction surveys.
Project a professional attitude and positive image.
Build sustainable relationships with internal service partners.
Complete educational seminars to enhance knowledge, performance and maintain continuing educations requirements.
Demonstrate strong soft skills, including active listening, empathy, and adaptability. Anticipate customer needs and tailor responses accordingly.
Adhere to attendance and punctuality standards.
Adapt to change and meet the changing demands of the work environment.
Assist other department personnel as needed due to fluctuating workloads.
Compliance with HIPAA regulations and all Baker Tilly Vantagen guidelines.

Qualifications:

High School diploma required, associate's degree preferred.
2 years of customer service experience with high level of customer engagement in lieu of associate's degree.
A basic understanding of health insurance terminology is preferred.
Ability to effectively work in a remote contact center environment.
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously.
A hard-wired ethernet connection is required – high- speed WIFI with consistent minimum download speeds of 100 mbps and upload speeds of 10 mbps. Live demonstration of this may be required.
Ability to work in high pressure environment and deal effectively with all customers including strong de-escalation skills.
Commitment to high quality service.
Excellent oral & written communication skills.
Ability to locate and interpret complex information from a variety of data sources.
Ability to work in a fast-paced production and quality environment to meet required standards
Ability to work a flexible 8.5-hour shift based on business needs. Scheduled work hours may vary from day to day, and employees will be notified of schedule changes in advance.
Shift start times may be as early as 8:00 a.m. Eastern Time (ET), and some shifts may begin later in the day and end as late as 8:00 p.m. ET. Candidates must be able to accommodate varying schedules within these operating hours.
Ability to follow scripts, procedures, client-specific guidelines, and compliance requirements.
Understanding of confidentiality expectations, including handling sensitive personal and health-related information.

The pay rate range for this job position is $15.97 to $41.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Quick Apply

Refine Your Search

member services representative jobs in youngstown, oh

Client Services Representative (Temporary)

Patient Service Representative

Customer Service Representative - State Farm Agent Team Member

Day Member Services

Customer Service Representative - State Farm Agent Team Member

MEMBER SERVICE REPRESENTATIVE

Server

CSR - Customer Service Representative

Operations Fraud Specialist - Operations Shared Services

Multi-Line Representative - State Farm Agent Team Member

Patient Relations Coord

Customer Relations Representative - State Farm Agent Team Member

Overnight Member Services

Operations Analyst - Bank Operations

Licensed Practical Nurse - Personal Care - Full Time

Senior Auto Glass Installation Technician – Store#46

Hospice Social Worker MSW

Hospice Social Worker MSW

HSSE Technician

SPECIALTY ACCOUNT COORDINATOR

I want to receive the latest job alert for member services representative in youngstown, oh

Related Searches

Explore jobs in more locations

Overview

Job Description:

Job Seeker Tools

Employer Tools

Browse

Stay Connected