Top 87 Guest service agent Jobs in Youngtown Az

Front Desk Agent
Hilton Garden Inn Surprise —Surprise, AZ
- From $17 an hour
- 8 hour shift
- Management
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative/ Front Desk Agent
Hampton Inn & Suites by Hilton Surprise —Surprise, AZ
- Part-time
- Hotel
- High school diploma or GED
- In-person
- 401(k)
- Paid time off
Quick Apply
Guest Service Agent
SpringHill Suites Avondale —Avondale, AZ
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $19.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Prasada Marriott —Surprise, AZ
- $16 - $17 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
18h
Guest Services Representative
TownePlace Suites/Fairfield Inn & Suites Surprise —Surprise, AZ
- $16 - $17 an hour
- Part-time
- Bilingual
- Sanitation
- Hotel
- Paid time off
- Employee discount
Quick Apply
14d
Front Desk Agent (PM Shift)
Superhost Hospitality Management LLC —Glendale, AZ
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn North Phoenix Scottsdale —Phoenix, AZ
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Agent
Marriott's Canyon Villas —Phoenix, AZ
- $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Hotel
- Free parking
- Health insurance
3d
Front Desk Agent
Sleep Inn Phoenix North —Phoenix, AZ
- $15.50 - $16.00 an hour
- Part-time
- Customer service
- Writing skills
- Office
Quick Apply
Front Desk Agent- The Wigwam
Pyramid Hotel Group —Litchfield Park, AZ
- Weekends as needed
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
Front Desk Agent
Home2 Suites Phoenix Downtown —Phoenix, AZ
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Embassy Suites Phoenix Downtown North —Phoenix, AZ
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Guest Services Agent
Kimpton Miralina Resort —Paradise Valley, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Front Desk Agent - Embassy Suites Phoenix Biltmore
Hilton —Phoenix, AZ
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
3d
Hyatt Place Phoenix North - Front Desk Agent
Aimbridge Hospitality —Phoenix, AZ
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
10d
Front Desk Agent
Sheraton Desert Oasis —Scottsdale, AZ
- $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
Springhill Suites Phoenix Glendale Sports & Entertainment District - Front Desk Agent
Aimbridge Hospitality —Glendale, AZ
- $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
6d
Front Desk Agent
MCR Hotels —Avondale, AZ
- $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Agent- Part Time
La Quinta Phoenix - Scottsdale —Scottsdale, AZ
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED

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guest service agent jobs near youngtown az

Front Desk Agent

Hilton Garden Inn Surprise
Surprise, AZ

Quick Apply

Job Details

Part-time
From $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Professional development assistance
Flexible schedule

Qualifications

Computer operation
Customer communication
Property management tools
Management
Customer service
Writing skills
Basic math
Upselling
High school diploma or GED
Front desk
Computer skills
Hotel experience

Full Job Description

Hotel Management Group, LLC is seeking Front Desk Agents for our 7am-3pm and 3pm-11pm at our Hilton Garden Inn Surprise Az

HMG is an up-and-coming hotel management company that has already made its mark with developing and leading award-winning hotels. Our associates are the foundation of our success, and we take great pride in hiring candidates that will contribute to the “everyone is family” culture that has made our hotels successful. Come join our team where associates can learn and grow, in a fun, safe and supportive environment where your contributions are recognized and rewarded!

The hotel is owned and operated by an independent franchisee, Hotel Management Group. The franchise controls all aspects of the hotels employment policies and practices.

Job Summary

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a problem-free experience. You’ll also create the warm atmosphere that makes our guests feel at home.

The Front Desk Team is responsible for maximizing guest satisfaction, creating and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community.

At Hilton Garden Inn Surprise, we look for people who are welcoming and can focus on the things that really matter to our guests – and get them right every time.

Guest experience

Be the warm welcome that starts a memorable guest experience.

Acknowledge Honors Members and ensure rewards initiatives and enrollments are being adhered to.

Take and manage guest bookings, up-selling opportunities along with adding insightful information that could enhance their stay with us.

Handle cash and credit transactions.

Ensure efficiency while checking guests in and out in a friendly and receptive manner.

Problem solve guest concerns and resolve in a timely manner.

Stay one step ahead of guests’ needs. Pay attention and act on their preferences, and handle their messages, requests, questions and concerns promptly.

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and communicate with management when necessary.

Stay safe all the time; follow our safety procedures.

Communicate with other departments when needed.

Take pride in your appearance and work area.

In the know about events and activities happening daily in the area.

Enter rooming lists and assisting other departments when needed.

Creating warm and welcoming relationships with our guests, team and vendors.

Helping with market stocking and cleanliness.

Be a team player and follow our culture to ensure everyone has an enjoyable stay with us.

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas for 8 hours.
Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
Handling objects, products and computer equipment.
Basic computer skills to operate various property management and reservations systems, etc.
Being passionate about people and service.
Strong communication skills essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem solving, reasoning, motivating and training abilities are often used
Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Must have enthusiasm, professionalism and attention to detail.

Job Types: Full-time, Part-time

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance

Job Type: Full-time

Benefits:

Employee discount
Paid time off

Work Location: In person

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

Employee discount
Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in youngtown az

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Front Desk Agent

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Front Desk Agent (PM Shift)

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Front Desk Agent

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Front Desk Agent- The Wigwam

Front Desk Agent

Front Desk Agent

Guest Services Agent

Front Desk Agent - Embassy Suites Phoenix Biltmore

Hyatt Place Phoenix North - Front Desk Agent

Front Desk Agent

Springhill Suites Phoenix Glendale Sports & Entertainment District - Front Desk Agent

Front Desk Agent

Front Desk Agent- Part Time

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