Top 234 911 telecommunicator Jobs

Manager of 911 Communications and Support Services
City of Cottage Grove —Cottage Grove, OR
- $100,392 - $128,136 a year
- Email
- Background check
- 7 years
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
9d
Dispatcher - 911 Emergency Telecommunicator
Bay County 911 —Bay City, MI
- $20.98 - $25.59 an hour
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
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7d
GIS Analyst - 911 Liaison - Technology Services
Denton County, TX —Denton, TX
- $63,593 - $73,768 a year
- Full-time
- Computer Science
- HIPAA
- Research
- Wellness program
- Paid holidays
Dispatcher - 911 Emergency Telecommunicator
Bay County 911 —Bay City, MI
- $20.98 - $25.59 an hour
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Police/Fire Communications Specialist – Lateral
Port of Seattle —Seattle, WA
- $41.89 - $46.77 an hour
- Temporary
- 18 years or older
- English
- Mid-level
- Dental insurance
- Tuition reimbursement
911 Quality Assurance Success Manager
Denise Amber Lee Foundation —Remote
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Strategy
Aurelian —Seattle, WA
- $150,000 - $250,000 a year
- Full-time
- Entry level
- Relocation assistance
- Health insurance
9-1-1 Calltaker
Huntsville Madison County 911 —Huntsville, AL
- From $20.30 an hour
- 12 hour shift
- Background check
- 18 years or older
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Public Safety Telecommunicator
City and County of Broomfield —Broomfield, CO
- $36.14 - $49.92 an hour
- Overtime
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Health insurance
6d
911 Dispatcher/Telecommunicator- (Full Time)
Outagamie County —Appleton, WI
- $25.91 - $29.16 an hour
- Overtime
- 18 years or older
- High school diploma or GED
- Driver's License
- Health savings account
- Disability insurance
911 Telecommunicator
City Of Indianapolis and Marion County —Indianapolis, IN
- $56,784 a year
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Life insurance
911 Telecommunicator I
Town of Holly Springs —Holly Springs, NC
- $49,793.76 - $74,690.64 a year
- Overtime
- High school
- Word processing
- Pass drug screening
- Disability insurance
- Health insurance
TELECOMMUNICATOR (911 DISPATCHER)
City of Portland, Maine —Portland, ME
- $28.62 - $31.55 an hour
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
911 Dispatch Trainee (Public Safety Communicator Trainee)
DFW International Airport —Dallas-Fort Worth, TX
- $28.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- No experience needed
Telecommunicator - 911 Dispatch (Lateral Certified and New Recruits)
Kenton County Airport Board —Burlington, KY
- $54,080 a year
- 18 years or older
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
TELECOMMUNICATOR
County of Greenville - EMERGENCY MEDICAL SERVICES —Greenville, SC
- From $19.55 an hour
- High school diploma or GED
- Typing
- Communication skills
911 Telecommunicator
Blue Earth County —Mankato, MN
- $61,588.80 - $86,278.40 a year
- 8 hour shift
- Background check
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
911 Telecommunicator (HELPS)
City of Rochester, NY —Rochester, NY
- $50,811 - $64,465 a year
- Overtime
- Background check
- Pass drug screening
- High school diploma or GED
- Disability insurance
- Health insurance
Telecommunicator I
City of Naples, FL —Naples, FL
- $25.83 an hour
- Full-time
- Basic math
- Residential
- High school diploma or GED
911 Telecommunicator I
Cumberland County —Carlisle, PA
- From $20 an hour
- Pass drug screening
- High school diploma or GED
- Entry level
- Wellness program
- Health savings account

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Manager of 911 Communications and Support Services

City of Cottage Grove -
Cottage Grove, OR

Quick Apply

Job Details

Full-time
$100,392 - $128,136 a year
9 days ago

Benefits

Paid training
Health savings account
457(b)
Health insurance
Dental insurance
Paid time off
On-the-job training
Parental leave
Dependent health insurance coverage
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Strategic management
Team leadership
Criminal Justice
High school diploma or GED
Supervising experience
Telecommunications systems
Communications
Process management

Full Job Description

WE ARE HIRING!

The City of Cottage Grove (population ~10,800) is nestled in the Southern Willamette Valley and has a robust historic downtown, featuring quaint shopping, dining and social events. It is a small town with an abundance of outdoor recreation including two beautiful lakes, multiple natural swimming locations, miles of scenic biking and hiking trails, several campgrounds, and two golf courses. The surrounding area is full of lush green trees with no short of activities that provide opportunity to get outside and enjoy nature.

Our Police Department is seeking an experienced and dedicated professional who has excellent leadership and team-building skills, a passion for public service, and a strong background in 911 communications operations, public safety technology, and law enforcement records management. The ideal candidate is committed to continuous improvement, values collaboration, and exemplifies our core values of Service, Empathy, Integrity, and Courage.

GENERAL POSITION SUMMARY:

The Manager of 911 Communications and Support Services is responsible for overseeing emergency communications, public safety technology, and the management of Records Technicians and Evidence Technicians. This position ensures the effective operation of the 911 Communications Center, the integrity and security of law enforcement records, and the proper handling, storage, and disposition of police evidence. The Manager provides leadership, strategic planning, and operational oversight while ensuring compliance with local, state, and federal regulations.

ESSENTIAL FUNCTIONS:

· Evaluates the performance of assigned personnel; establishes and evaluates appropriate performance and operation standards in coordination with the Chief of Police.

· Ensures compliance with Oregon Emergency Management (OEM) standards and federal regulations related to emergency communications and public safety technology.

· Manages and maintains public safety communication systems, including Computer-Aided Dispatch (CAD), radio networks, and Records Management Systems (RMS).

· Coordinates with law enforcement, fire, EMS, and other public safety agencies to enhance communication and response effectiveness.

· Collaborates with IT and vendors to ensure the security and functionality of emergency communication and data systems.

· Oversees staffing, training, and scheduling of 911 communications personnel.

· Manages and enforces Labor Contract and assists management with the negotiation of new contracts.

· Ensures system redundancy and continuity of operations in the event of technological failures or disasters.

· Oversee the Records Division, ensuring accurate collection, storage, and dissemination of law enforcement records.

· Maintains security and integrity of digital and physical law enforcement records.

· Directs and manages the proper collection, storage, and disposition of evidence and property in accordance with legal requirements.

· Ensures strict chain-of-custody procedures to maintain the integrity of evidence for court proceedings.

Knowledge of:

· 911 operations, public safety technology, and law enforcement records management.

· Familiarity with Oregon state laws and federal regulations, including CJIS, NIBRS, and FOIA requirements.

· Public records laws compliance, evidence retention policies, and data privacy regulations

Skilled in:

· Strong leadership, organizational, and problem-solving skills.

· Managing and maintaining public safety communication systems, including Computer-Aided Dispatch (CAD), radio networks, and Records Management Systems (RMS).

· Identifying and implementing technology upgrades to enhance emergency response, data security, and operational efficiency.

· Collaborating with IT and vendors to ensure the security and functionality of emergency communication and data systems.

· Overseeing the integration of body-worn cameras, in-car video systems, and other law enforcement technology.

· Developing and enforcing policies for record retention, expungements, and Freedom of Information Act (FOIA) requests.

Ability to:

· Work effectively with government agencies, law enforcement, and the community.

· Interpret complex legislation and translate legal requirements into clear, practical policies and procedures.

· Handle confidential and sensitive information with the highest level of integrity and discretion.

· Adapt quickly to changing organizational needs, emerging regulations, and new technologies.

· Champion a customer-service mindset, respond promptly and constructively to stakeholder inquiries and concerns.

· Drive continuous improvement by identifying process gaps, recommending solutions, and tracking implementation outcomes.

· Implement auditing procedures to verify compliance with best practices and accreditation standards.

Education and Experience: Any equivalent combination of training and experience that provides the applicant with the knowledge, skills, and abilities to perform the work will be considered. A typical way to obtain the knowledge, skills, and abilities would be:

· High School Diploma or G.E.D. required.

· Minimum of 7 years of experience in emergency communications, with at least 2 years in a leadership role.

Special Requirements/Licenses:

· Advanced Telecommunicator Certification from Oregon DPSST.

· Oregon DPSST Supervisory Certificate.

· Must obtain an Oregon DPSST Management Certificate within two years of hire.

Preferred Qualifications:

· Bachelor’s degree in Criminal Justice, Public Administration, Information Technology, Communications, or a related field

To be considered for this position, please visit our website www.cottagegroveor.gov/jobs and complete an application and submit with resume to [email protected].

The City of Cottage Grove is an Equal Employment Opportunity employer

Pay: $100,392.00 - $128,136.00 per year

Benefits:

457(b)
Dental insurance
Dependent health insurance coverage
Employee assistance program
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

911 telecommunicator jobs

Manager of 911 Communications and Support Services

Dispatcher - 911 Emergency Telecommunicator

GIS Analyst - 911 Liaison - Technology Services

Dispatcher - 911 Emergency Telecommunicator

Police/Fire Communications Specialist – Lateral

911 Quality Assurance Success Manager

Strategy

9-1-1 Calltaker

Public Safety Telecommunicator

911 Dispatcher/Telecommunicator- (Full Time)

911 Telecommunicator

911 Telecommunicator I

TELECOMMUNICATOR (911 DISPATCHER)

911 Dispatch Trainee (Public Safety Communicator Trainee)

Telecommunicator - 911 Dispatch (Lateral Certified and New Recruits)

TELECOMMUNICATOR

911 Telecommunicator

911 Telecommunicator (HELPS)

Telecommunicator I

911 Telecommunicator I

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