Top 14367 Hospitality Hotel Associate Jobs

Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
10d
Extra Room Attendant
Marriott International, Inc —New York, NY
- $29.92 - $39.90 an hour
- Full-time
- Hotel
- Entry level
- Under 1 year
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Overnight Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.38 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
14d
Housekeeper
Marriott International, Inc —San Diego, CA
- $29.05 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
10d
Housekeeping Attendant
Marriott International, Inc —San Francisco, CA
- $34.76 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
Housekeeping
Marriott International, Inc —Torrance, CA
- $28.22 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
Reservations Agent - Full Time | Medical, Dental, Vison after 30 days, Paid Vacation, Free Room Nights and More!
Hyatt Regency Jacksonville —Jacksonville, FL
- $18.50 an hour
- Full-time
- Hotel
- Typing
- Communication skills
- Employee stock purchase plan
- Health insurance
Front Desk Agent
Renaissance Honolulu Hotel & Spa —Honolulu, HI
- $31 - $32 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- 401(k) matching
- Employee discount
Quick Apply
8d
Front Desk Agent
Marriott International, Inc —Chicago, IL
- $26.39 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Front Desk Associate
The Inverness Denver, a Hilton Golf & Spa Resort —Englewood, CO
- From $19 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Front Office Agent w/Overnight Shifts (Full-time, Front Office)
Hyatt Regency Conroe —Conroe, TX
- Overnight shift
- Hotel
- Ability to stand for extended periods
- Communication skills
9d
Part Time Front Desk Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Agent
Lodge at Marconi —Marshall, CA
- $25 - $27 an hour
- Weekends as needed
- Ability to walk for extended periods
- English
- Hotel
Quick Apply
Guest Experience Associate
Placemakr —Washington, DC
- $21 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Apartments
- Paid parental leave
- Health savings account
Quick Apply
13d
Front Desk Associate
Hyatt House Sacramento —Sacramento, CA
- Full-time
- Hotel
- Data entry
- Entry level
Quick Apply
Front Office Agent
Hyatt Regency New Brunswick —New Brunswick, NJ
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Guest Services Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Guest Experience Expert
Marriott International, Inc —Coronado, CA
- $29.70 an hour
- Full-time
- Hotel
- High school diploma or GED
- Fair chance
Hotel Guest Service Representative
BMI Hospitality Management —Seattle, WA
- From $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Free parking
- Commuter assistance
Quick Apply

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Guest Service Representative

Hiltons at McCormick Place -
Chicago, IL

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Job Details

Part-time
$26.50 an hour
10 days ago

Benefits

Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Hotel and travel discounts at worldwide destinations!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

Hospitality Hotel Associate jobs

Guest Service Representative

Extra Room Attendant

Guest Services Representatives

Overnight Front Desk Agent

Housekeeper

Housekeeping Attendant

Housekeeping

Reservations Agent - Full Time | Medical, Dental, Vison after 30 days, Paid Vacation, Free Room Nights and More!

Front Desk Agent

Front Desk Agent

Front Desk Associate

Front Office Agent w/Overnight Shifts (Full-time, Front Office)

Part Time Front Desk Agent

Front Desk Agent

Guest Experience Associate

Front Desk Associate

Front Office Agent

Guest Services Agent

Guest Experience Expert

Hotel Guest Service Representative

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the smiling face of hospitality...front and center

What's in it for you…

About this job...

What you'll be doing...

Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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