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- Health insurance
Quick Apply
MEDICAL SCHEDULER
The Neurology Center of Southern California —Carlsbad, CA
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Registration/Intake Referral Coordinator

The Neurology Center of Southern California -
Carlsbad, CA

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Job Details

Full-time
$23 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Overseeing health insurance pre-certification
Medicare
Managed care
Medical insurance coverage verification
Customer service
Managed care organization experience
Intake
Medical office experience
Medical coding experience in physician offices
Healthcare referral management
Data entry
Document review
Organizational skills
Healthcare provider information
Health insurance referral requirements
Case referral
Patient registration
Healthcare coding investigations
Documentation review
Quality data entry
Medical record review for billing accuracy
Customer data entry

Full Job Description

We are seeking an experienced Intake Coordinator to join our busy multi-location neurology practice. This is not an entry-level position. The ideal candidate will have experience processing incoming referrals, entering patient demographics, verifying insurance information, and ensuring referrals are complete and accurate before scheduling.

The successful candidate must have a strong understanding of medical insurance, managed care, referrals, and authorizations, along with exceptional attention to detail and the ability to work in a fast-paced environment.

Minimum of 1 year of medical intake, referral coordination, or insurance verification experience in a physician practice or specialty clinic.
HMO and PPO insurance plans
Medicare and Medicare Advantage
Medi-Cal
Commercial insurance plans
IPA/Medical Groups
Referral and authorization requirements
Experience reviewing and processing medical referrals.
Ability to verify CPT and diagnosis codes for completeness.
Excellent data entry and computer skills.
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Ability to manage a high-volume workload while meeting productivity expectations.

Responsibilities:

Receive and process incoming referrals from physician offices, hospitals, and other healthcare providers.
Enter patient demographics accurately into the electronic medical record (EMR).
Review referrals for completeness and accuracy.
Verify insurance eligibility and benefits.
Understand HMO, PPO, Medicare, Medicare Advantage, Medi-Cal, commercial insurance plans, and IPA/medical group requirements.
Verify PCP assignments, medical groups, and referral requirements.
Review referrals to ensure appropriate CPT and diagnosis codes are included.
Identify missing or incorrect information and communicate with referring providers to obtain necessary documentation.
Confirm that authorizations and referrals meet payer requirements.
Document referral information accurately in the EMR.
Reach out to patient to schedule the appointment.
Maintain productivity while ensuring a high level of accuracy.

Medical, dental, and vision benefits.

Paid Birthday off after completion of 90 days paid holidays.

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Customer service: 1 year (Preferred)
medical insurance knowledge: 1 year (Required)
medical administration: 1 year (Required)

Work Location: In person

Quick Apply

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