Top 117483 Manager Client Support Jobs

Client Support Manager
Barrett Distribution Centers —Olive Branch, MS
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Client Support Manager
TEXAS TEACHERS OF TOMORROW, LLC —Remote
- Full-time
- Remote
- Mid-level
- Office
- Administrative experience
Business Development Manager - Commercial HVAC & Plumbing Sales (Cleveland, Akron, Canton, Ohio)
Enervise —Cleveland, OH
- $60,000 - $90,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Design-Build Sales & Project Manager
Back to Nature Landscaping —Blacksburg, VA
- $60,000 - $130,000 a year
- Full-time
- 18 years or older
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Loan Relationship Manager (Senior Credit Analysts with strong growth potential encouraged to apply)
WBD, Inc —Waukesha, WI
- $75,000 - $95,000 a year
- Full-time
- Background check
- Writing skills
- No experience needed
- Profit sharing
- Health savings account
Quick Apply
Crop Insurance Team Manager
Wraith Scarlett & Randolph —Woodland, CA
- $90,000 - $115,000 a year
- 5 years
- Office
- Continuous improvement
Insurance Account Manager - Commercial Lines
Nicholson & Associates Insurance LLC —Centralia, WA
- $48,000 - $68,000 a year
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Audit Manager
Dennis, Gartland & Niergarth —Traverse City, MI
- Full-time
- Background check
- CPA
- Master's degree
- Profit sharing
- Health savings account
Quick Apply
Regional Account Manager-Central Minnesota
Prairie St. John's —Saint Cloud, MN
- From $74,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Plumbing Service Manager
Accurate Mechanical Inc —Lancaster, OH
- Full-time
- Residential
- 8 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Small Business Unit Commercial Account Manager
SeibertKeck Insurance Agency —Akron, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Tax Manager - International
Wolf & Company, P.C. —Boston, MA
- $115,000 - $160,000 a year
- Full-time
- 6 years
- Management
- CPA
- 401(k)
DIGITAL SALES MANAGER - PAMAL BROADCASTING
Pamal Broadcasting —Albany, NY
- $70,000 - $85,000 a year
- Full-time
- Google Workspace
- Marketing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
10d
Client Administrative Manager
Steward Partners Global Advisory LLC —Clearwater, FL
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Clearwater, FL
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Senior Account Manager (Customer Support)- Jasper, IN
Kimball International —Jasper, IN
- Office
- Analysis skills
- Conflict management
Catering Sales Manager OEM
The Ameswell Hotel —Mountain View, CA
- $32.39 - $34.82 an hour
- Overtime
- Computer literacy
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
Confidential —Clayton, NM
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Sales and Marketing Manager (Mid-Level)
MetaLINK Technologies —Defiance, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Commercial Lines Account Manager
Eaton & Berube Insurance —Nashua, NH
- From $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
8d

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Client Support Manager

Barrett Distribution Centers -
Olive Branch, MS

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

Manager Client Support jobs

Client Support Manager

Client Support Manager

Business Development Manager - Commercial HVAC & Plumbing Sales (Cleveland, Akron, Canton, Ohio)

Design-Build Sales & Project Manager

Loan Relationship Manager (Senior Credit Analysts with strong growth potential encouraged to apply)

Crop Insurance Team Manager

Insurance Account Manager - Commercial Lines

Audit Manager

Regional Account Manager-Central Minnesota

Plumbing Service Manager

Small Business Unit Commercial Account Manager

Tax Manager - International

DIGITAL SALES MANAGER - PAMAL BROADCASTING

Client Administrative Manager

Registered Client Administrative Manager

Senior Account Manager (Customer Support)- Jasper, IN

Catering Sales Manager OEM

Branch Manager

Sales and Marketing Manager (Mid-Level)

Commercial Lines Account Manager

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