Top 385234 Patient Support Programs Jobs

Patient Support Specialist
ConnectiveRx —Pittsburgh, PA
- $15.26 - $19.00 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Disability insurance
Patient Support Specialist
Aesthetic Solutions —Chapel Hill, NC
- $45,000 - $52,000 a year
- Full-time
- Writing skills
- Medical office experience
- Bachelor's degree
- Profit sharing
- Health savings account
Quick Apply
PRN Ambassador Hosp Concierge - Patient & Guest Relations - Hospital of the University of Penn
Penn Medicine —Philadelphia, PA
- Evening shift
- High school diploma or GED
- Associate's degree
- Entry level
- Tuition reimbursement
- Opportunities for advancement
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Patient Services Associate - ED - Hospital of the University of Pennsylvania - FT Nights
Penn Medicine —Philadelphia, PA
- Full-time
- Computer literacy
- HIPAA
- English
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Case Manager / Patient Advocate (non-clinical)
Valeris —Remote
- Monday to Friday
- Remote
- Background check
- Spanish
- Pass drug screening
- Health savings account
- AD&D insurance
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Phlebotomist
St. Charles Health System —Prineville, OR
- $22.17 - $27.72 an hour
- Part-time
- Hospital
- BLS Certification
- High school diploma or GED
Mental Health Clinical Counselor, LICSW, LPCC, LGSW, LPC
Scenic Rivers Health Services —Bigfork, MN
- $68,700 - $76,800 a year
- Full-time
- Mid-level
- Telehealth
- Continuing education credits
- Loan repayment program
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RN Care Coordinator
Scenic Rivers Health Services —Bigfork, MN
- $31.03 - $36.79 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Health savings account
- AD&D insurance
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Hospice RN Preceptor
CorsoCare —Kalamazoo, MI
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
- Mileage reimbursement
- Health savings account
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HHUNY Care Manager
FLACRA —Penn Yan, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
HHUNY Care Manager
FLACRA —Seneca Falls, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Social Worker *Baltimore ToC
Maryland Care Management Inc —Linthicum, MD
- Full-time
- Hybrid work
- Skilled nursing facility
- Hospital
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
Certified Social Worker
Bad River Health & Wellness Center —Ashland, WI
- $30 - $35 an hour
- Full-time
- Background check
- LMFT
- Master of Social Work
- Health insurance
- 401(k)
Quick Apply
Recreation Therapist - CTRS
Brightwell Behavioral Health —Garden City, MI
- Full-time
- Computer literacy
- Writing skills
- Inpatient
Quick Apply
Part-Time Geriatric Mental Health Therapist - Vandalia, IL
Lake Behavioral Health —Vandalia, IL
- $25 - $35 an hour
- Part-time
- Background check
- Hospital
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
X-Ray Technologist I- MRI Training Opportunity
Advanced Medical Imaging —Bozeman, MT
- Full-time
- Background check
- Anatomy knowledge
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Mammography / X-Ray Technologist, Full Time 36 Hours per Week
Atlantic Medical Imaging —Township of Deptford, NJ
- $35.25 - $47.50 an hour
- Full-time
- BLS Certification
- Mid-level
- Patient care
- Profit sharing
- Paid holidays
Quick Apply
Licensed Clinical Social Worker / LCMHC / LMFT
United Health Centers —Winston-Salem, NC
- $60,000 - $65,000 a year
- Full-time
- Background check
- LMFT
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Cat Scan Technologist
University of Missouri Health Care —Columbia, MO
- $32.82 - $53.57 an hour
- Full-time
- Mid-level
- Critical & Intensive Care
- Patient care
- Paid holidays
- Loan repayment program
Front office/ medical assistant
elko spine and rehabilitation —Elko, NV
- From $18 an hour
- Full-time
- Anatomy knowledge
- BLS Certification
- Laboratory experience
- Paid training
- Disability insurance
Quick Apply
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Patient Support Specialist

ConnectiveRx -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$15.26 - $19.00 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Overview:

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications.

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client’s copay assistance programs. This individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement.

Responsibilities:

What You will Do:

Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds. Focus on patient empathy and the consumer experience with the goal to assure our patients on ease of use of program goals and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
Performs other assignments as needed.

Qualifications:

What We Need From You:

Call Center operating metrics and performance management experience (a plus)
Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus)
Will be trained to support programs, clients and/or job functions as appropriate.
Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus)
Experience with Call Center software (Five9, In-Contact, or similar) (a plus)
Fluent in English/Spanish (a plus).
High School or GED required
1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred.
Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred)
Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents, Uses correct spelling, grammar, and punctuation.
Customer Focus; high level of empathy and emotional intelligence; Focuses on opportunity to service patients with a high level of empathy
Adaptability: Adapts to a variety of situations easily and effectively navigates situations
Problem Solve; Thinks critically, and problem-solves issues to resolution.

Why work with us?

Immerse yourself in an excellent company culture with fun events and volunteer opportunities.
Enjoy competitive benefits, including medical, dental, vision, and more.
Please take advantage of our 401k package with a dollar-for-dollar match-up.
Generous PTO and paid holiday days are offered.
Embrace opportunities for professional and personal growth in our team-oriented atmosphere.

Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.

Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.

Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.

The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.

#on-site

Posted Salary Range: USD $15.26 - USD $19.00 /Hr.

Apply Now

Refine Your Search

Patient Support Programs jobs

Patient Support Specialist

Patient Support Specialist

PRN Ambassador Hosp Concierge - Patient & Guest Relations - Hospital of the University of Penn

Patient Services Associate - ED - Hospital of the University of Pennsylvania - FT Nights

Case Manager / Patient Advocate (non-clinical)

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Mental Health Clinical Counselor, LICSW, LPCC, LGSW, LPC

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Hospice RN Preceptor

HHUNY Care Manager

HHUNY Care Manager

Social Worker *Baltimore ToC

Certified Social Worker

Recreation Therapist - CTRS

Part-Time Geriatric Mental Health Therapist - Vandalia, IL

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Mammography / X-Ray Technologist, Full Time 36 Hours per Week

Licensed Clinical Social Worker / LCMHC / LMFT

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Front office/ medical assistant

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