Top 490 Rsi Jobs | SimplyHired

Customer Service Representative
RSI —Mesquite, TX
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Quick Apply
7d
Bad Debt Collector
RSI ENTERPRISES INC —Glendale, AZ
- $17 - $20 an hour
- Hybrid work
- HIPAA
- High school diploma or GED
- Typing
- Flexible schedule
Coordinator, Faculty Development
Nightingale Education Group —Remote
- $25 - $27 an hour
- Remote
- Background check
- Pass drug screening
- Mid-level
Quick Apply
2d
Medical Coder (Profee)
RSi —Remote
- $30 an hour
- Monday to Friday
- Remote
- Nursing
- Anatomy knowledge
- Mid-level
Quick Apply
Program Officer, Curriculum Designer
International Rescue Committee —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Writing skills
- English
- 3 years
- 403(b) matching
- Disability insurance
Denial Resolution Specialist
RSI ENTERPRISES INC —Glendale, AZ
- From $17 an hour
- HIPAA
- High school diploma or GED
- Epic
- Flexible schedule
Admissions Representative (Remote)
TWS Acquisition Corporation —Phoenix, AZ
- Remote
- Mid-level
- Contracts
- Leadership
Quick Apply
Game Integrity Senior Analyst
Rush Street Interactive —Remote
- $70,000 - $80,000 a year
- Remote
- English
- Mid-level
- Microsoft Office
Quick Apply
HVAC/RT Instructor - Up to $5,000 Sign-On Bonus
Tulsa Welding School —Houston, TX
- $60,000 a year
- Weekends as needed
- Background check
- Classroom
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Dean of Curriculum & Instruction
Uncommon New York City Charter Schools —New York, NY
- $87,000 - $130,000 a year
- Full-time
- School experience
- 3 years
- Bachelor's degree
- 403(b) matching
- Health savings account
Quick Apply
New Jersey ER RN Travel Contract - WEEKEND WARRIOR
Prolink —Camden, NJ
- $2,275 - $3,000 a week
- Weekends only
- Psychiatry
- PALS Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Travel-RN-ED
TalentBurst, Inc. —Corpus Christi, TX
- $1,930 a week
- Night shift
- RN License
- PALS Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
6d
Paramedic, FT, Nights, Emergency
Texas Health Resources —Keller, TX
- Part-time
- Blood sampling
- BLS Certification
- Mid-level
- Paid parental leave
- Loan repayment program
13d
Part-Time Merchandiser (Hannibal, MO)
Refreshment Services Pepsi - Quincy —Hannibal, MO
- From $16 an hour
- Part-time
- Background check
- 18 years or older
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
2d
Membership Support Specialist
RSI Vacations —Asheville, NC
- $14 - $20 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Direct Support Professional (DSP)
Residential Services, Inc. —Duluth, MN
- $18.75 - $19.25 an hour
- 8 hour shift
- In person
- Background check
- No experience needed
- Residential
- Paid training
- 403(b) matching
Quick Apply
Direct Support Professional (DSP)
Residential Services, Inc. —Hibbing, MN
- $18.75 - $19.25 an hour
- 8 hour shift
- In person
- Background check
- No experience needed
- Residential
- Paid training
- 403(b) matching
Quick Apply
Human Resources Generalist
Refractory Service, Inc. —Jackson, WI
- Full-time
- 5 years
- Office
- Bachelor's degree
Quick Apply
3d
Part-Time Registered Nurse, Critical Care Transport
University Hospitals —Chardon, OH
- $35.49 - $55.51 an hour
- Part-time
- Nursing
- RN License
- PALS Certification
Youth In-Home Services Worker (IHSW, DSP)
Residential Services, Inc. —Duluth, MN
- $20.25 - $21.25 an hour
- Online Application
- In person
- Background check
- Residential
- Driver's License
- Paid training
- 403(b) matching
Quick Apply

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Customer Service Representative

RSI -
Mesquite, TX

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

High school diploma or GED
Client database systems
Computer skills
Customer information system software
Cross-functional collaboration

Full Job Description

Job description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Team Member. In this role, you will be responsible for providing exceptional customer service by promptly and efficiently answering phone calls and emails from our valued customers. You will play a crucial role in, creating and researching service calls, and ensuring that all communication is routed to the appropriate team within our organization.

Responsibilities:

Answering Calls and Emails: Professionally and courteously handle incoming customer calls and emails, ensuring prompt and accurate resolution of inquiries, requests, and concerns.

Customer Assistance: Provide outstanding customer service by actively listening to customers, understanding their needs, and providing appropriate solutions or guidance.

Service Call Creation and Research: Create new service calls accurately and efficiently, ensuring all necessary details are captured. Conduct research and gather relevant information to address customer inquiries or complaints effectively.

Routing and Escalation: Assess incoming calls and emails and direct them to the appropriate team within the organization, ensuring that customers are connected with the right department or individual to resolve their issues.

Documentation and Follow-up: Maintain accurate and detailed records of customer interactions, inquiries, and resolutions in our customer relationship management (CRM) system. Follow up with customers as needed to ensure complete satisfaction.

Product and Service Knowledge: Develop a comprehensive understanding of our products, services, policies, and procedures to effectively address customer inquiries and provide accurate information.

Team Collaboration: Collaborate closely with other team members and departments to share knowledge, resolve complex issues, and improve overall customer satisfaction.

Continuous Improvement: Identify opportunities for process improvement and contribute ideas to enhance the customer care experience and operational efficiency.

Requirements:

Education: High school diploma or equivalent. Additional relevant certifications or training in customer service is a plus.

Experience: Prior experience in a customer service setting or restaurant setting is preferred but not required.

Excellent Communication Skills: Strong verbal and written communication skills with the ability to convey information clearly and concisely.

Empathy and Patience: Demonstrated ability to empathize with customers and remain patient and calm in challenging situations.

Problem-Solving Abilities: Proven problem-solving skills with the ability to think critically, analyze situations, and provide appropriate solutions.

Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail and meeting deadlines.

Computer Proficiency: Comfortable using computer systems, software applications, and CRM tools to document customer interactions and retrieve relevant information.

Team Player: Collaborative mindset with the ability to work effectively as part of a team to achieve shared goals.

Join our dynamic customer care team and contribute to delivering exceptional service to our valued customers. Apply today and be a part of our commitment to customer satisfaction and success.

On call rotation is a requirement of this position.

Job Type: Full-time

Quick Apply

Refine Your Search

Rsi jobs

Customer Service Representative

Bad Debt Collector

Coordinator, Faculty Development

Medical Coder (Profee)

Program Officer, Curriculum Designer

Denial Resolution Specialist

Admissions Representative (Remote)

Game Integrity Senior Analyst

HVAC/RT Instructor - Up to $5,000 Sign-On Bonus

Dean of Curriculum & Instruction

New Jersey ER RN Travel Contract - WEEKEND WARRIOR

Travel-RN-ED

Paramedic, FT, Nights, Emergency

Part-Time Merchandiser (Hannibal, MO)

Membership Support Specialist

Direct Support Professional (DSP)

Direct Support Professional (DSP)

Human Resources Generalist

Part-Time Registered Nurse, Critical Care Transport

Youth In-Home Services Worker (IHSW, DSP)

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