Top 1110 bank marketing manager Jobs

Branch Customer Service Manager - Banking
BAC Community Bank —Modesto, CA
- $62,000 - $72,000 a year
- Extended hours
- Microsoft Outlook
- Management
- 5 years
- Health savings account
- Health insurance
Quick Apply
14d
Director, Residential Lending - Origination & Underwriting
Lighthouse Credit Union —Dover, NH
- Full-time
- Hybrid work
- 5 years
- Office
- Residential
- Profit sharing
- Health savings account
Marketing Specialist
Radius Federal Credit Union —Kenmore, NY
- $52,082.33 - $62,722.80 a year
- Full-time
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
7d
Media Specialist I, II, or III
ANB Bank —Colorado Springs, CO
- $21.62 - $32.01 an hour
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Health savings account
AVP/VP - Treasury Relationship Manager
Summit Credit Union —West Bend, WI
- Hybrid work
- Microsoft Excel
- 5 years
- Office
- Paid holidays
- Health insurance
Marketing Coordinator
FNC Bank —New Richmond, WI
- Weekends as needed
- Background check
- Marketing
- Research
- Wellness program
- Health savings account
Quick Apply
1d
Business Development Director
Midwest Community Federal Credit Union —Defiance, OH
- Weekends as needed
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
7d
CRM and Marketing Analytics Coordinator
GPO Federal Credit Union —Utica, NY
- $26.09 - $32.61 an hour
- Weekends as needed
- Marketing
- Mid-level
- Office
Quick Apply
Branch Manager
Midwest Community Federal Credit Union —Defiance, OH
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Senior Marketing Associate
Washington Financial Bank —Washington, PA
- Online Application
- Background check
- Marketing
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Assistant Vice President, Marketing Operations
One Nevada Credit Union —Las Vegas, NV
- Marketing
- Office
- 3 years
Commercial Lines Account Manager
Bell Bank —Fargo, ND
- $65,000 - $95,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Marketing Data Systems & Analytics Specialist
One Nevada Credit Union —Las Vegas, NV
- Marketing
- Mid-level
- Office
Assistant Branch Manager New Markets - Cherry Hill
FourLeaf Federal Credit Union —Cherry Hill, NJ
- $31.93 - $38.32 an hour
- Evenings as needed
- Management
- Mid-level
- Office
- Disability insurance
- Health insurance
Financial Center Manager
PenFed Credit Union —La Vista, NE
- Extended hours
- Hospitality
- Spanish
- Mid-level
- Paid parental leave
- Disability insurance
Licensed Relationship Manager
Hudson Valley Credit Union —Lagrangeville, NY
- $25.86 - $31.33 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Loan repayment program
8d
Online Sales Manager
SkyOne Federal Credit Union —Hawthorne, CA
- $97,600 - $122,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Assistant Branch Manager - Glen Cove
FourLeaf Federal Credit Union —Glen Cove, NY
- $66,420 - $79,704 a year
- Computer literacy
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Brand Marketing Manager
Citadel Federal Credit Union —Exton, PA
- Hybrid work
- Marketing
- 5 years
- Writing skills
7d
Assistant Manager- Pasco (Spanish Preferred)
Idaho Central Credit Union —Pasco, WA
- $25.14 - $37.71 an hour
- Spanish
- Mid-level
- Office
Quick Apply

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Branch Customer Service Manager - Banking

BAC Community Bank -
Modesto, CA

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Job Details

Full-time
$62,000 - $72,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Computer operation
Customer communication
Teamwork
Microsoft Outlook
Interpersonal skills
Hiring
Attention to detail
Organizational skills

Full Job Description

Job Title: Branch Customer Service Manager

Reports To: Retail Sales and Service Manager

FLSA Status: Non-Exempt

Department: Branch Operations

Category: Non Officer

Supervisory Responsibilities: Responsibilities 2-6

Summary: The Customer Service Manager is responsible for the administration and efficient daily operation of the branch, including operations, product sales, customer service, and security and safety in accordance with the Bank’s objectives. The Customer Service Manager is responsible for driving sales and revenue growth through their individual efforts and branch team. Develops new deposits and provides a superior level of customer service and promotes the service culture through coaching, guidance and staff motivation.

NOTE: The Customer Service Manager has no lending authority.

Standard Expectations:

· Perform work with the necessary attention to detail to minimize errors

· Understand the needs of your customers (internal and external) in order to provide extraordinary service.

· Partner with team members both inside and outside of your immediate department

· Participate in and foster an atmosphere that maintains a high level of morale.

· Remain open to personal and professional growth by learning new things on a daily basis.

· Accept and participate in change.

· Embrace technology used in the bank including, but not limited to workflows

· Achieve efficiency in your tasks, identify processes that can be improved and notify your supervisor of potential improvements

· Always behave in a professional manner regardless of the circumstances

· Maintain compliance with all applications, regulations and laws

· Accept any new duties that may be added to your position (other duties as assigned)

· Understand and balance the needs to provide extraordinary customer service and minimize risk to the bank

· Demonstrate leadership ability with excellent interpersonal communication skills

· Create an atmosphere within the organization that attains and maintains a high level of morale

· Serve on task forces and committees as assigne

Essential Duties and Responsibilities:

· Supervise the day to day operational functions of the branch including: vault, drawer and ATM balancing; overseeing teller and customer service duties; and assisting with customer transactions as needed.

· Meet quality work standards

· Ensures regulatory compliance as applicable

· Approve customer and bank transactions within authority limits

· Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures

· Be knowledgeable about all deposit, business, and consumer products and services. . Explain, promote and sell a range of bank products and services.

· Ensure that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved

· Collaborate in the hiring, training and retention of staff

· Supervise, coach and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions

· Conduct monthly one on one meetings with all branch staff employees

· Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc

· Maintain staff schedules to provide adequate coverage at all times

· Responsible for growing customer base; consumer and business relationships through internal and external marketing programs

· Participate in branch projects, Lunch and Learns and committees as assigned

· Update and assist in reviewing Branch Policy and Procedures and recommend changes upon review

· Certified Notary Commission as requested

· Medallion Certification as requested

· Maintain good public relations with customers and the community

· Managing difficult situations with customers and providing them with a resolution, information or additional options. Ensure that quick and proper response to all reasonable customer requests

· Maintains the highest level of confidentiality with all information obtained

· Perform as a team member in allocating and coordinating the work flow

· Contribute to the fulfillment of department and company objectives and goals

· Comply with all department and company policies, procedures and regulations

· Be well organized and pay close attention to details

· Meet expectations for attendance and punctuality

· Other duties as assigned

· Participate in Marketing Campaigns as requested (including photos)

Competencies:

· Level 2 (See Competency Document)

Qualifications:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements as documented are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Education/Experience: 2 year degree in applicable discipline and 5 years applicable experience or equivalent combination of education and experience.

· Communication and Math Ability: Ability to develop knowledge of all aspects of branch operations. Ability to work weekends and/or extended hours as required to run the business. Excellent skills in transaction accuracy, operational knowledge, team work and customer service.

· Computer Skills: Strong computer skills must have knowledge of Word, Excel, and Outlook with specific skills in ITI.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel and to talk and to hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, climb, balance, and drive.

The employee must occasionally lift and/or move up to 25 pounds.

Pay: $62,000.00 - $72,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

bank marketing manager jobs

Branch Customer Service Manager - Banking

Director, Residential Lending - Origination & Underwriting

Marketing Specialist

Media Specialist I, II, or III

AVP/VP - Treasury Relationship Manager

Marketing Coordinator

Business Development Director

CRM and Marketing Analytics Coordinator

Branch Manager

Senior Marketing Associate

Assistant Vice President, Marketing Operations

Commercial Lines Account Manager

Marketing Data Systems & Analytics Specialist

Assistant Branch Manager New Markets - Cherry Hill

Financial Center Manager

Licensed Relationship Manager

Online Sales Manager

Assistant Branch Manager - Glen Cove

Brand Marketing Manager

Assistant Manager- Pasco (Spanish Preferred)

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