Top 3971 Books Jobs | SimplyHired

Customer Success Associate
Books Are Fun & Collective Goods —Remote
- $50,000 - $56,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Product Operations Specialist
Just Right Reader —Remote
- $60,000 - $70,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Analysis skills
Quick Apply
11d
ForbesBooks Ghostwriter (Freelance)
Forbes Books —Remote
- $0 a year
- Remote
- Microsoft Word
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
Editorial Assistant, Gallery Books
Simon & Schuster —New York, NY
- $50,000 a year
- Full-time
- Microsoft Outlook
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Freelance Marketing and Graphic Design Specialist
Alameda County Library Foundation —Remote
- $200 an hour
- Temporary
- Remote
- Mid-level
- Communication skills
- Flexible schedule
Quick Apply
12h
Novelist Cowriter - Crime Fiction
Mary Stone Publishing —Kentucky
- $23.56 - $27.40 an hour
- Contract
- Remote
- Microsoft Word
- Research
- Quality control
Quick Apply
Data Entry Clerk
I55 Book Fairs —Bryan, TX
- $28,000 - $32,000 a year
- Full-time
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- 401(k)
Quick Apply
Romance Novel Copy Editor
RoseHarbor Publishing —Louisville, KY
- $23.56 - $27.40 an hour
- Choose your own hours
- Remote
- Microsoft Word
- English
- Research
Quick Apply
5d
Librarian
Core Civic —Cushing, OK
- $23.77 an hour
- Full-time
- Management
- Mid-level
- Master's degree
Systems and Electronic Resources Librarian
Thomas M. Cooley Law School —Lansing, MI
- Email
- Doctoral degree
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Part Time Temporary Inside Sales Support Specialist
Ave Maria Press —Notre Dame, IN
- $22 - $23 an hour
- Temporary
- Office
- Travel
- US work authorization
- Flexible schedule
Quick Apply
Reference Librarian
Thomas M. Cooley Law School —Temple Terrace, FL
- Part-time
- Mid-level
- Master's degree
- University
- Health insurance
- Dental insurance
Quick Apply
Law Librarian
Drummond Woodsum —Portland, ME
- $34.51 - $48.35 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Digital Bindery Operator
Lakeside Book Company —Ashland, OH
- $15 an hour
- Overtime
- Computer literacy
- Basic math
- Forklift
- Health insurance
- Dental insurance
10d
Inside Sales Coordinator
Ave Maria Press —Notre Dame, IN
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Library Media Specialist
The House of The Good Shepherd —Utica, NY
- $56,000.00 - $63,538.46 a year
- Full-time
- School experience
- Mid-level
- Master's degree
Quick Apply
Library Director
Town of Kenduskeag —Kenduskeag, ME
- $16 - $22 an hour
- Part-time
- Background check
- Mid-level
- Administrative experience
Quick Apply
3d
Technical Librarian – FAA Part 145 Repair Station
ABOVE GROUND LEVEL AEROSPACE —Miami, FL
- $35,000 - $40,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Assistant Director
Bubbles Bears to Books Inc —Canonsburg, PA
- $16 - $18 an hour
- Full-time
- Background check
- Classroom
- Mid-level
- Flexible schedule
Quick Apply
13d
Legal Research Librarian
Zimmerman Associates, Inc. —Washington, DC
- Analysis skills
- Senior level
- 4 years
3d

I want to receive the latest job alert for books

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Associate

Books Are Fun & Collective Goods
Remote

Quick Apply

Job Details

Full-time
$50,000 - $56,000 a year

Benefits

Internet reimbursement
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Work from home
Employee assistance program
Vision insurance
Volunteer time off
Life insurance

Qualifications

Customer communication
Customer relationship building

Full Job Description

About Us

Collective Goods Holdings, Inc. (CGH) is a privately held holding company behind Books Are Fun, Inc. — a company with a simple but powerful mission: to inspire lifelong readers by getting kids excited about books. Books Are Fun energizes communities, schools, and families to ensure every child has books at home, because we believe reading can change the world.

To learn more about our companies and how we spark a lifelong love of reading, please visit our website at https://booksarefun.com/book-blast

Position Summary

Books Are Fun is seeking a dynamic, relationship-oriented Customer Success Associate (CSA) to join our mission-driven team. This high-impact, client-facing role reports to a Senior Customer Success Manager, focusing on delivering white-glove service to schools participating in our Book Blast program, ensuring they have an outstanding experience from onboarding through renewal.

The ideal candidate is passionate about customer experience, thriving in a sales-driven environment, who anticipates client needs and consistently delivers a wow experience.

Key Responsibilities

Customer Success & Relationship Management

Serve as the primary point of contact for schools throughout their Book Blast journey, from onboarding to renewal.
Build and nurture strong, long-term relationships with school leaders through personalized outreach and proactive problem-solving.
Implement retention strategies based on Never Lose a Customer Again principles to maximize renewals and engagement.
Use data-driven insights to highlight program impact and promote future participation.
Sales Support & Collaboration

Facilitate smooth transitions of new schools from sales to customer success.
Partner closely with the Regional VP to align on client needs and retention efforts.
Provide valuable feedback on customer insights, program enhancements, and growth opportunities to leadership and marketing.
Develop and execute engagement strategies that maximize participation and event results.
Executive Support & Process Improvement

Support the Regional VP with communication and project coordination, as needed.
Identify friction points in the customer journey and refine processes to create effortless experiences.
Maintain organized, detailed records of client accounts, communications, and outcomes.
Training & Development
Participate in ongoing training and coaching to deepen knowledge of customer success best practices, sales techniques, and program details.
Obtain Referrals, Testimonials, and/or References

Encourage and gather testimonials, referrals, and client advocacy to grow the Books Are Fun network.
Leverage client satisfaction to build a network of advocates for Books Are Fun.

Key Requirements

Strong communication, relationship-building, and problem-solving skills.
Customer-centric mindset with passion for creating exceptional experiences and long-term loyalty.
Organized, detail-oriented, and capable of managing multiple priorities seamlessly.
Energetic and enthusiastic - you love books and enjoy sharing that excitement with clients.
Comfortable working independently in a remote environment.
Skills: Exceptional communication, relationship-building, and problem-solving skills.
Personality: Customer-oriented with a passion for going above and beyond to meet client needs. Comfortable meeting new people every day and engaging with them directly.
Attitude: Positive, proactive, and enthusiastic about helping others succeed.

Preferred but not Required:

Bachelor’s degree
Experience in Sales, Customer Success, or Customer Service
Experience with CRMs

Why Join Us:

Be part of a team dedicated to making a positive impact on education.
Growth Opportunity and Professional Development: As Books Are Fun continues to grow, we're looking for someone who wants to grow with it. You'll have the opportunity to deepen your expertise, take on greater ownership within your role, and contribute to shaping our customer success function as it scales.
Collaborative and enjoyable team environment.

Benefits:

401(k)
Dental insurance
Vision insurance
Health insurance
Flexible Spending Account/Health Savings Account/Dependent FSA
Supplemental benefits (critical illness, accident, & hospital indemnity)
Employee Assistance Program
Internet stipend
Company paid life insurance + buy-up option
Company paid short-term & long-term disability insurance
13 paid holidays throughout the year
Paid Time Off
Paid Volunteer Time Off
Work from home
Cultural connections such as our Quarterly Book Club

Pay

This is a full-time salaried exempt role paying $50,000-$56,000 annually with Performance Bonuses paid seasonally.

Working Conditions:

This is a remote position.
Please note: We are currently only hiring in AL, AZ, CA, CO, DE, FL, GA, IA, IL, IN, KY, MD, MO, NC, NE, NV, NY, OH, PA, SC, TN, and TX. Applicants outside these states will not be considered.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 10 pounds at times.

Quick Apply

Refine Your Search

books jobs

Customer Success Associate

Product Operations Specialist

ForbesBooks Ghostwriter (Freelance)

Editorial Assistant, Gallery Books

Freelance Marketing and Graphic Design Specialist

Novelist Cowriter - Crime Fiction

Data Entry Clerk

Romance Novel Copy Editor

Librarian

Systems and Electronic Resources Librarian

Part Time Temporary Inside Sales Support Specialist

Reference Librarian

Law Librarian

Digital Bindery Operator

Inside Sales Coordinator

Library Media Specialist

Library Director

Technical Librarian – FAA Part 145 Repair Station

Assistant Director

Legal Research Librarian

I want to receive the latest job alert for books

Related Searches

Explore jobs in more locations

About Us

Position Summary

Key Responsibilities

Key Requirements

Why Join Us:

Benefits:

Pay

Working Conditions:

Job Seeker Tools

Employer Tools

Browse

Stay Connected