Top 237 Call taker Jobs

911 Call Taker (EMD)
CareFlite —Irving, TX
- Overtime
- Background check
- 18 years or older
- Computer literacy
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5d
Non-Emergency Medical Transportation Call Taker
All Town Transport, Inc. —Van Nuys, CA
- $19 - $20 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
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Customer Service Representative / Call Taker
Judd & Black Appliance —Everett, WA
- $19.77 - $21.00 an hour
- Full-time
- In person
- Computer literacy
- English
- Windows
- Paid training
- Paid holidays
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EMS Call Taker & Dispatcher Afternoon and Even
Midwood Ambulance —Brooklyn, NY
- $19 - $21 an hour
- Weekends as needed
- English
- Mid-level
- Medical terminology
- Paid time off
- Flexible schedule
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7d
Daytime Weekend Call Taker
Collins Brothers Towing of St.Cloud, Inc —Saint Cloud, MN
- $16 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
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Call Taker
City of Kenner Civil Service Department —Kenner, LA
- $32,500 a year
- Full-time
- In person
- Writing skills
- Typing
- Entry level
Call Taker
City of Kenner —Kenner, LA
- Full-time
- In person
- Microsoft Word
- Computer literacy
- Writing skills
- AD&D insurance
- Paid holidays
Call Taker - Malden (Part Time)
CATALDO AMBULANCE SERVICE —Malden, MA
- $23 - $30 an hour
- Part-time
- Background check
- CPR Certification
- Writing skills
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Dispatch call taker (Customer service agent)
ATG Management Services —Tinley Park, IL
- $17 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Call Taker
Maricopa County, AZ —Phoenix, AZ
- $21.00 - $32.75 an hour
- Overtime
- English
- High school diploma or GED
- Typing
Lifeline Associate Call Taker (MUST RESIDE IN MA)
Family Services of the Merrimack Valley —Lawrence, MA
- $21.00 - $23.50 an hour
- Part-time
- Remote
- High school diploma or GED
- Children
- Communication skills
- Paid holidays
- Disability insurance
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CALL TAKER - 911 COMMUNICATIONS
Clayton County Government —Jonesboro, GA
- $38,623.20 a year
- 18 years or older
- No experience needed
- Residential
- On-the-job training
Call Taker
Westmed Ambulance Services —San Leandro, CA
- $22 - $24 an hour
- Weekends as needed
- HIPAA
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
Dispatcher/Call Taker
Benjamin Franklin Plumbing of Bethlehem, PA —Bethlehem, PA
- $20 - $26 an hour
- Full-time
- Communication skills
- Entry level
- 401(k)
- Opportunities for advancement
Quick Apply
13d
Call Taker
LifeMed Ambulance —Philadelphia, PA
- $15 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
Quick Apply
12d
EMS Call Taker
MedEx Ambulance Service —Skokie, IL
- HIPAA
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Call Taker
PRIORITY CARE TRANSIT EMS CENTRAL —Dallas, TX
- $20 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Computer skills
- Employee discount
Quick Apply
Dispatch call taker (Customer service agent)
Chicago Ambulance Alliance —Tinley Park, IL
- Full-time
- Entry level
- Health insurance
- Dental insurance
Customer Service Representative / Call Taker
Aire Serv —Valley Springs, CA
- $17 an hour
- Call employer
- Computer literacy
- Typing
- 2 years
Quick Apply
Telecommunicator/Call Taker
Lancaster County Government —Pageland, SC
- From $34,650 a year
- Full-time
- CPR Certification
- Word processing
- No experience needed

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911 Call Taker (EMD)

CareFlite -
Irving, TX

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Computer operation
Phone communication
Emergency medical dispatch
High school diploma or GED
Typing

Full Job Description

Company Description

CareFlite is a 501(c)(3) nonprofit ambulance service sponsored by Baylor Scott & White Health, JPS Health Network, Methodist Health System, Parkland Health, and Texas Health Resources. CareFlite provides critical medical transport services by helicopter and ground ambulance, as well as non-medical transport services.

We are committed to delivering exceptional patient care, advancing clinical excellence, and supporting the communities we serve through innovative, compassionate care.

Job Description

Position Summary

CareFlite is seeking highly motivated individuals to join our Communications team as a 911 Call Taker (Communications Specialist). In this role, you will serve as the first point of contact for emergency and non-emergency calls, gathering critical information and ensuring timely, accurate communication to support emergency response efforts.

This position offers a pathway for advancement to Dispatcher roles upon demonstrated proficiency.

Key Responsibilities

Answer incoming emergency and non-emergency calls promptly and professionally
Process 911 calls in accordance with IAED (International Academies of Emergency Dispatch) standards
Accurately obtain and enter patient and incident information into Computer-Aided Dispatch (CAD) systems
Support coordination of emergency responses by assisting dispatchers and communicating with field units and partner agencies
Maintain accurate documentation of all air and ground unit activities
Provide professional, courteous communication with patients, families, medical personnel, and team members
Ensure compliance with safety standards, organizational policies, and regulatory requirements
Demonstrate effective time management in a fast-paced, high-demand environment
Participate in ongoing training and quality assurance programs
Perform additional duties as assigned

Work Schedule & Environment

Schedule: Shift work required, including nights, weekends, and holidays
Overtime: May be required during emergencies or staffing shortages
Environment: Fast-paced communications center with frequent interruptions
Requires the ability to manage high call volumes and high-stress situations

Physical & Environmental Requirements

Ability to sit for extended periods while maintaining focus
Ability to multitask while speaking clearly on the phone
Must maintain composure in high-stress, emotionally charged situations
Ability to understand, retain, and apply verbal and written instructions
Work in a fast-paced environment with frequent interruptions

What We’re Looking For

Calm, confident communicators who can think quickly under pressure
Strong attention to detail and accuracy
Team players who collaborate effectively with dispatch and field operations
Individuals committed to safety, professionalism, and patient care
Desire to grow and advance within emergency communications

Why Join CareFlite?

Opportunity to make a real impact in emergency response and patient care
Clear career advancement pathway to Dispatcher roles
Supportive team environment with ongoing training and development
Mission-driven organization serving communities across North Texas

The selected candidate's anticipated start date will be on or around August 31

Qualifications

Minimum Qualifications

Must be 18 years of age or older
High school diploma or equivalent
Strong verbal communication, interpersonal, and active listening skills
Ability to multitask and remain composed under pressure
Basic computer proficiency and ability to learn new systems

Required Certifications

Must obtain Emergency Medical Dispatcher (EMD) certification within 3 months of hire
Must successfully pass required testing (including critical exam and typing requirement: 30 WPM minimum)
Must pass background check, drug screening, and required pre-employment testing

Preferred Qualifications

EMT certification
Knowledge of medical terminology
Experience with CAD systems (Logis IDS preferred)
Familiarity with:
- Priority Dispatch / ProQA
- Vesta 911 phone systems
- ANI/ALI mapping or RapidSOS
- Harris radio systems
Knowledge of local geography, including healthcare facilities in the service area

Additional Information

All your information will be kept confidential according to EEO guidelines. The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

Quick Apply

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