Top 51755 Complaints handling Jobs

Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
Quick Apply
CX Specialist (Zen Desk and Gorgias)
The Hemp Collect / Modern Herb Co —Remote
- $25 - $26 an hour
- Full-time
- Remote
- Google Workspace
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Server
Bob Evans Restaurants —Cumberland, MD
- Choose your own hours
- Casual dining restaurant
- Ability to walk for extended periods
- Cash register
- Health insurance
- 401(k) matching
Quick Apply
2nd shift Warehouse Lead Monday -Friday 2pm - 10:30pm Starting pay $27.00/hr plus $2.00 shift differential w/ Occasional Overtime
Kenco —Perris, CA
- $21.84 - $32.79 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
12d
City Truck Driver
FedEx Freight —Mauston, WI
- From $31.26 an hour
- Full-time
- Hazmat Endorsement
- Basic math
- Local
6d
Multi-Site Property Manager
Ironhold Asset Management —Greenville, IL
- $18 - $22 an hour
- Full-time
- Computer literacy
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
5d
Litigation Attorney
TORKLAW —Irvine, CA
- $115,000 - $185,000 a year
- Full-time
- Writing skills
- Mid-level
- Neurology
- Paid holidays
- Health insurance
Quick Apply
Primary Care Nurse Manager
WMU Homer Stryker, M.D. School of Medicine —Kalamazoo, MI
- $99,561.00 - $116,175.30 a year
- Evenings as needed
- Nursing
- RN License
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Municipal Law City Criminal Prosecutor & Civil Litigator Attorney
Civica Law Group, APC —Irvine, CA
- $115,000 - $150,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CDL CLASS A CITY DRIVER
FedEx Freight —Peosta, IA
- From $31.26 an hour
- Full-time
- Hazmat Endorsement
- Basic math
- Local
Quick Apply
Facilities Mechanic
Associates of Cape Cod Inc —East Falmouth, MA
- $50,000 - $61,000 a year
- Extended hours
- 5 years
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
LPN- $3,000 Sign On Bonus
McCormick Post Acute —McCormick, SC
- $30 - $34 an hour
- 12 hour shift
- Nursing
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
14d
Certified Dietary Manager
Respectful Partners Inc. —Enid, OK
- $47,840 - $58,240 a year
- Overtime
- CPR Certification
- ServSafe
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Associate Attorney (Litigation) Opportunity
Krogh & Decker, LLP —Sacramento, CA
- $110,000 - $155,000 a year
- Full-time
- Hybrid work
- Employment & labor law
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
10592: Driver Class B
FedEx Freight —Berlin, VT
- $28.59 - $33.10 an hour
- CDL B
- Hazmat Endorsement
- Customer service
- Paid parental leave
- Paid holidays
Customer Sales Relations-Motorcycle
Ohlins USA —Hendersonville, NC
- $49,308.66 - $60,000.00 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Mass Tort Litigation Attorney
Krentsel Guzman Herbert LLP. —New York, NY
- $90,000 - $130,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
CDL CLASS A CITY DRIVER
FedEx Freight —Kaukauna, WI
- From $31.26 an hour
- Full-time
- Hazmat Endorsement
- Basic math
- Local
Quick Apply
Paralegal - Personal Injury
Rafii & Associates, P.C. —Beverly Hills, CA
- From $35 an hour
- 8 hour shift
- Spanish
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
ARC3 GASES Inc —Norfolk, VA
- $55,000 - $60,000 a year
- Full-time
- CDL B
- 18 years or older
- Clean driving record
- Wellness program
- Health savings account
Quick Apply

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Front Desk Receptionist

Best Western Pacific Grove
Pacific Grove, CA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Qualifications

Computer operation
Microsoft Excel
Phone communication
English
Microsoft Office
Conflict management
QuickBooks
Productivity software
Phone etiquette
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Front Desk Representative ( Full time) – Pacific Grove, CA Hotel

HIGHER PAY RANGE IS FOR EXPERIENCED HOTEL APPLICANTS ONLY!

Front Desk Agent Pacific Grove Hotel

Unique hotel nestled in the hidden gem of Pacific Grove is seeking a front desk representative to add to our team! Our ideal candidate will possess good interpersonal skills, be resourceful in finding solutions, independent, and responsible. We strive to offer a quaint and peaceful environment for both our guest and employees. This is a full time position. preferred.

SUMMARY: The Front Desk Representative is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. They will be the first point of contact for guests and is responsible for creating an excellent first impression.
The Front Desk/Guest Service Agent shall strive to provide exceptional service to both internal and external guests at all times.

ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
-all hotel features/services, hours of operation.- all room types, numbers, layout, decor, appointments and location.-all room rates, special packages and promotions.-daily house count and expected arrivals/departures.-room availability status for any given day.-scheduled in-house group activities, locations and times.-all hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.

JOB REQUIREMENTS:

Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Must be a United States citizen or possess a valid work permit

This job description in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

complaints handling jobs

Front Desk Receptionist

CX Specialist (Zen Desk and Gorgias)

Server

2nd shift Warehouse Lead Monday -Friday 2pm - 10:30pm Starting pay $27.00/hr plus $2.00 shift differential w/ Occasional Overtime

City Truck Driver

Multi-Site Property Manager

Litigation Attorney

Primary Care Nurse Manager

Municipal Law City Criminal Prosecutor & Civil Litigator Attorney

CDL CLASS A CITY DRIVER

Facilities Mechanic

LPN- $3,000 Sign On Bonus

Certified Dietary Manager

Associate Attorney (Litigation) Opportunity

10592: Driver Class B

Customer Sales Relations-Motorcycle

Mass Tort Litigation Attorney

CDL CLASS A CITY DRIVER

Paralegal - Personal Injury

Inside Sales Representative

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