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Quick Apply
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Universal Banker

The Peoples Community Bank
Mazomanie, WI

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Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Referral program

Qualifications

Computer operation
Financial sales
Computer literacy
High school diploma or GED
Driver's License
Problem-solving
Financial product expertise
Industry knowledge of financial regulations
Organizational skills
Public relations
Associate's degree

Full Job Description

The Peoples Community Bank Position Description

Title: Universal Banker

SUMMARY

Performs customer services. Responsible for the development of new business relationships and maintaining existing relationships. Answers questions on all services the financial institution provides, and recognizes selling and referral opportunities.

ESSENTIAL DUTIES- UNIVERSAL BANKER

1. Proactively prospect for new business.

2. Provides a complete range of customer services at the financial institution including opening new accounts, explaining available financial institution including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts.

3. Actively refers loan, trust, insurance, and brokerage services to appropriate financial institution specialists.

4. Assists supervisor in establishing objectives and plans for location.

5. Participates in sales, service and product training meetings.

6. Represents the financial institution in community affairs and civic organizations.

7. Processes deposits, withdrawals, transfers and loan payments.

8. Sells cashier’s checks and money orders.

9. Cross sells banking products and services.

10. Assists customers with account maintenance.

11. Assists customers in the safe deposit box area to access a box.

12. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.

13. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.

14. Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit/leased boxes, and money orders.

15. Receives mortgage, consumer loan and other payments and ensures the payments match balances due.

16. Generates customer receipts.

17. Places holds on accounts for uncollected funds.

18. Counts, checks and packages coin and currency.

19. Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.

20. Prepares reports for management as required.

21. Provides personal banking account advice including suggestions for account resolution and other information to assigned customers as needed.

22. Assists potential customers in establishing new accounts and completing customer account files.

23. Reports on product marketing, enhancement, deletion and development to senior management on a regular basis.

HOURS: 38- 40 hours per week. Monday through Thursday 9:00am-5:00pm. Friday 9-5:30pm. Every other Saturday 9am-12:00pm.

CONFIDENTIALITY: Treats all information regarding the bank, its customers and employees with complete confidentiality according to all applicable federal and state regulations and generally accepted business practices.

EDUCATION and/or EXPERIENCE: Associate degree or three to five years previous experience as a customer service representative. Extensive background in financial institution operating policies and procedures, banking regulations (state and federal), employee development, and public relations. Good communication skills as well as excellent sales abilities. Good knowledge of all retail financial institution products and services.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence Ability to effectively present information one-on-one and in small group situations to customers and other employees of the organization

COMPUTER SKILLS: Ability to use current off the shelf information systems for common office functions and ability to use the functional business systems as needed for this position.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, percentages. Ability to apply concepts of basic algebra and geometry.

REASONING Abilityto define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in narrative, mathematical or diagram form and work with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Wisconsin drivers license

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee stock ownership plan
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Are you willing to work two Saturdays a month from 9am-12pm?

Ability to Commute:

Mazomanie, WI 53560 (Required)

Work Location: In person

Quick Apply

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