Top 42 Continental message solutions, inc Jobs

Customer Service Representative
Continental —Lincoln, NE
- Online Application
- Hybrid work
- High school diploma or GED
- US work authorization
- 2 years
- Disability insurance
- Tuition reimbursement
Production Operator
Continental —Winchester, VA
- 12 hour shift
- English
- Ability to lift 50 pounds
- US work authorization
- Disability insurance
- Paid time off
Scaffold Helper
Bilfinger SE —Lafayette, IN
- Background check
- Construction site
- Pass drug screening
Human Relations Manager
Continental —Lincoln, NE
- Online Application
- 7 years
- Bachelor's degree
- US work authorization
- Disability insurance
- Relocation assistance
Engineering Lab CO-OP
Continental —Marysville, OH
- Part-time
- Microsoft Word
- Microsoft Excel
- Bachelor of Science
- Disability insurance
Department Supervisor
Continental —Lincoln, NE
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Tuition reimbursement
Sr Controlling Analyst
Continental —Halstead, KS
- Online Application
- Microsoft Excel
- 5 years
- Office
- Disability insurance
- Tuition reimbursement
CO-OP EHS (Environmental Health & Safety)
Continental —Marysville, OH
- Online Application
- In-person
- Entry level
- Disability insurance
Territory Sales Manager - MA, ME, RI, NY, VT
Continental —Boston, MA
- Online Application
- Microsoft Excel
- Up to 50% travel
- Customer service
- Disability insurance
- Tuition reimbursement
CNC Machine Operator - 2nd Shift (3:00pm-11:00pm)
Continental —Valparaiso, IN
- $16 - $40 an hour
- Overtime
- US work authorization
- 1 year
- Manufacturing
- Disability insurance
- Tuition reimbursement
Lube Specialist
Bilfinger SE —Lafayette, IN
- ASE Certification
- Customer service
- High school diploma or GED
Maintenance Technician
Continental —Mount Pleasant, IA
- Online Application
- Mid-level
- High school diploma or GED
- Programmable logic controllers
- Disability insurance
- Paid time off
Sr Quality Assurance Specialist
Continental —Winchester, NV
- Online Application
- Engineering
- English
- 3 years
- Disability insurance
- Paid time off
12d
Production Manager
Continental —Halstead, KS
- Online Application
- 7 years
- Bachelor's degree
- Travel
- Disability insurance
- Tuition reimbursement
Welder Fabricator
Continental —Halstead, KS
- Online Application
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Tuition reimbursement
Automation/Controls Engineer
Continental —Marysville, OH
- Online Application
- Mid-level
- In-person
- Electrical Engineering
- Disability insurance
- Tuition reimbursement
Supply Chain Manager
Continental —Marysville, OH
- Online Application
- 7 years
- Customer service
- Data analysis skills
- Disability insurance
- Tuition reimbursement
Supply Chain Manager (SCM)
Continental —Norfolk, NE
- Online Application
- 7 years
- Master's degree
- Bachelor's degree
- Disability insurance
- Tuition reimbursement
Sr SCM Analyst
Continental —Valparaiso, IN
- Online Application
- 5 years
- Master's degree
- Bachelor's degree
- Disability insurance
Mechanical Technician
Continental —Wheeling, IL
- Online Application
- Mid-level
- US work authorization
- Disability insurance
- Paid time off

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Customer Service Representative

Continental -
Lincoln, NE

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Job Details

Benefits

Disability insurance
Tuition reimbursement
Paid time off
Employee assistance program
401(k) matching
Employee discount

Qualifications

Customer relationship building
Email customer support
Phone communication
High school diploma or GED
Customer engagement
Productivity software
Cross-functional communication
Client interaction via phone calls

Full Job Description

Your tasks

THE POSITION

The Customer Service Representative (CSR) serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand and possess knowledge about various Continental ContiTech products, how they are manufactured, and the applications products can be used for. They will have a keen understanding of ContiTech's plant structure and processes for the expedient resolution of customer issues. This position is hybrid and applicant can report to Fairlawn, OH or Lincoln, NE plant.

HOW YOU WILL MAKE AN IMPACT

Handles inbound phone calls from customers through ContiTech Customer Service Systems (CRM + Telephony + Document Management). Understands the overall flow of how work is processed through the CRM system. Accurate creation and management of cases for customers within the system.
Proactively follow and ensure customer issues are resolved to the customer's satisfaction. Work with plants and customers to expedite product.
Work with many different plants/locations where products are produced effectively and efficiently.
Seek to understand and identify new ways to offer value-added services to customers. Complement and work in tandem with various ContiTech departments to improve the customer experience.
Understand product portfolio and effectively recommend products and solutions to customers. Uses catalogs and software programs to provide recommendations and solutions to unique customer inquiries.
Resolve complaints and conflicts as they relate to keeping customers satisfied. Communicate issues to management and work to resolve/settle disputes within company guidelines/policy.
Respond to inbound customer communications. Communications include both internal associates as well as external associates. Additionally, deals with a variety of complex issues including product capabilities, order status, reasons for order delays/expediting, policies, and claims/returns.

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Your profile

WHAT YOU BRING TO THE ROLE

Must have high school diploma/GED
Experience in Customer Service (inbound calls )
Microsoft Office
Excellent verbal and written communication skills
Ability to work well with minimal supervision in fast-paced and high-pressure situations.
Accurate and detail-oriented and be self-motivated and goal-oriented.
Ability to interface comfortably with customers and internal departments.
Strong interpersonal skills and can work well in a team environment.
Ability to understand commercial, shipping/logistics and manufacturing processes.
Analytical mindset
Ability to portray professionalism and confidence to customers via phone and email.
Strong relationship-building skills.
Strong organizational and time management skills
Ability to multitask and handle large volume of work efficiently and accurately.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

No Relocation Provided

ADDITIONAL WAYS TO STAND OUT

2+ years’ experience working in a Customer Service environment.
Experience using SAP
Salesforce Experience
Prior experience working inside sales or dealing with the management/scheduling of a manufacturing production environment.

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Our offer

THE PERKS

Immediate Benefits
Paid Time Off
Tuition Assistance & Employee Discounts
Employer 401(k) Match
Competitive Bonus Programs
Employee Assistance Program
Future Growth Opportunities, including personal and professional

And many more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

Ready to drive with Continental? Take the first step and fill in the online application.

l your information will be kept confidential according to EEO guidelines.

EEO-Statement:

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

Ready to drive with Continental? Take the first step and fill in the online application.

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About us

Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.

ContiTech is one of the world’s leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 39,000 employees in more than 40 countries and sales of some 6.4 billion euros (2024), the global industrial partner is active with core branches in Asia, Europe and North and South America.

Are you ready to shape the future with us?

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Keyfacts

Job ID
REF96425F

Location
Lincoln

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Leadership level
Leading Self

Job flexibility
Hybrid Job

Legal Entity
ContiTech USA, Inc.

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Refine Your Search

continental message solutions, inc jobs

Customer Service Representative

Production Operator

Scaffold Helper

Human Relations Manager

Engineering Lab CO-OP

Department Supervisor

Sr Controlling Analyst

CO-OP EHS (Environmental Health & Safety)

Territory Sales Manager - MA, ME, RI, NY, VT

CNC Machine Operator - 2nd Shift (3:00pm-11:00pm)

Lube Specialist

Maintenance Technician

Sr Quality Assurance Specialist

Production Manager

Welder Fabricator

Automation/Controls Engineer

Supply Chain Manager

Supply Chain Manager (SCM)

Sr SCM Analyst

Mechanical Technician

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