Top 37582 Customer experience coordinator Jobs

Service Operations Coordinator
Unlimited Service Group —Remote
- $25.46 - $30.66 an hour
- Temporary
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Customer Care Coordinator
Claimify, LLC —Remote
- $20 - $22 an hour
- Full-time
- Spanish
- Data analysis skills
- English
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Coordinator - Scheduling
PERSANTE HEALTH CARE INC —Remote
- $17 - $22 an hour
- Full-time
- Remote
- Spanish
- Customer service
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
12d
Onboarding Coordinator
OnPay —Atlanta, GA
- $28.84 - $31.25 an hour
- Remote
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Disability insurance
11d
Service Dispatch Coordinator
CyberSheath —Remote
- $45,000 - $65,000 a year
- Monday to Friday
- Remote
- Mid-level
- Typing
- 1 year
Quick Apply
13d
Lease Admin Coordinator II - REMOTE
Ryder System —San Juan, PR
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
14d
Organ Placement Coordinator
Strata Critical (formerly Trinity Medical Solutions) —Remote
- From $70,000 a year
- Weekends as needed
- Remote
- Customer service
- Mid-level
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
3d
Enteral Fax Coordinator
CVS Health —Pennsylvania
- $17.00 - $28.46 an hour
- Full-time
- Remote
- Microsoft Outlook
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
3d
Annual Giving and Stewardship Coordinator
Roman Catholic Diocese of Las Cruces —Las Cruces, NM
- From $50,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- 403(b) matching
- Health insurance
Quick Apply
Customer Service Coordinator (with Mechanical Background)
Therma-Tron-X-Inc. —Sturgeon Bay, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Dental insurance
Surface Ship Modernization SPIR Coordinator
AMERICAN SYSTEMS —Everett, WA
- $73,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Project Coordinator
Bob's Wood Specialties/Credit River Granite —Burnsville, MN
- $20 - $25 an hour
- Full-time
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
Marketing & Brand Coordinator (Part-Time)
Cannabis Cured —Fairfield, ME
- $17 - $22 an hour
- Part-time
- Mid-level
- Driver's License
- Travel
- Mileage reimbursement
- Employee discount
Quick Apply
Onboarding Coordinator / Front Desk
Title Guaranty of Guam —Hagåtña, GU
- $11 - $15 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Production Coordinator
Imake Clothing Inc —New York, NY
- $55,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Paid time off
Quick Apply
Bilingual Wholesale Sales Coordinator
Valur Holding LLC —Montclair, CA
- $19 - $25 an hour
- Full-time
- Background check
- Merchandising
- English
- Paid time off
- Employee discount
Quick Apply
Assistant Store Manager & Marketing Coordinator (Mandarin-English Bilingual)
Reiwatakiya —Las Vegas, NV
- $14 - $20 an hour
- Part-time
- Hybrid work
- Merchandising
- English
- Mid-level
- Employee discount
Quick Apply
Bookkeeper | Office Coordinator
Christensen Printing Partners —Shawano, WI
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Office
- QuickBooks
- Health insurance
- Tuition reimbursement
Quick Apply
11d
Dental Patient Coordinator/Receptionist - Full Time - 4 Day Work Week
Lifetime Dental —Grafton, ND
- $19 - $21 an hour
- Full-time
- Dental office
- Customer service
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
7d
MRO/Inventory Coordinator
Trivium Packaging —Roanoke, VA
- Weekends as needed
- Hybrid work
- Computer literacy
- Mid-level
- 3 years

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Service Operations Coordinator

Unlimited Service Group -
Remote

Quick Apply

Job Details

Temporary | Part-time | Full-time | Contract
$25.46 - $30.66 an hour

Benefits

Health insurance
401(k)
Paid time off
Work from home
Professional development assistance
Flexible schedule

Qualifications

Google Workspace
High school diploma or GED
Documentation tools
Collaborative technology platforms
Productivity software
Customer information system software
Technical Proficiency

Full Job Description

Position Overview

Unlimited Service Group is seeking a highly organized and customer-focused Service Operations Coordinator to support the coordination of commercial equipment service operations across multiple service regions. This fully remote position plays a vital role in ensuring exceptional customer experiences by coordinating service requests, scheduling activities, maintaining work order accuracy, and serving as a communication hub between customers, service providers, and internal operations teams.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, and enjoys improving operational efficiency while delivering outstanding customer support.

Key Responsibilities

Service Operations Coordination

Coordinate incoming service requests from commercial customers through phone, email, customer portals, and web-based systems.
Monitor service workflows to ensure work orders progress efficiently from request through completion.
Assist in assigning service requests to the appropriate service partners based on availability, location, and service requirements.
Track service progress and proactively communicate status updates to customers and internal stakeholders.

Scheduling & Work Order Management

Schedule service appointments, follow-up visits, preventive maintenance, and equipment inspections.
Maintain accurate work orders, customer records, scheduling information, and service documentation.
Monitor appointment changes and coordinate schedule adjustments due to customer needs or operational priorities.
Ensure all service records are complete, organized, and updated within internal systems.

Customer Support

Serve as the primary non-technical point of contact for customer inquiries regarding service scheduling, appointment status, and administrative requests.
Provide timely updates throughout the service process while maintaining a high level of professionalism.
Resolve routine service coordination issues and escalate technical or contractual matters to the appropriate departments.
Conduct follow-up communications to ensure customer satisfaction after service completion.

Administrative Operations

Generate operational reports, scheduling summaries, and service performance metrics.
Maintain CRM, service management platforms, and electronic customer files.
Prepare customer communications, service confirmations, and operational documentation.
Assist with process documentation and continuous improvement initiatives.

Cross-Functional Collaboration

Collaborate with customer service representatives, dispatch teams, vendor partners, field technicians, and operations leadership.
Coordinate communication between departments to support efficient service delivery.
Participate in workflow optimization projects that improve response times and customer satisfaction.
Support additional administrative and operational projects as assigned.

Qualifications

Required

High school diploma or equivalent.
Minimum 2 years of experience in customer service, service coordination, scheduling, dispatch, logistics, operations support, office administration, facilities services, or administrative support.
Excellent verbal and written communication skills.
Strong organizational, multitasking, and problem-solving abilities.
Ability to prioritize multiple service requests while maintaining attention to detail.
Ability to work independently in a fully remote work environment.
Proficiency with Microsoft Office, Google Workspace, CRM software, scheduling systems, work order management platforms, and virtual collaboration tools.

Preferred

Associate's or Bachelor's degree in Business Administration, Operations Management, Communications, Supply Chain Management, or a related field.
Experience supporting field service operations, commercial equipment service, facilities management, maintenance coordination, logistics, or customer success.
Familiarity with field service management software, dispatch platforms, CRM systems, or ERP solutions.
Previous experience coordinating remote teams or service providers.
Previous remote work experience.

Core Competencies

Service operations
Scheduling and coordination
Customer service
Work order management
Communication
Organization
Time management
Problem-solving
Collaboration
Attention to detail

Pay: $25.46 - $30.66 per hour

Benefits:

401(k)
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Work from home

Work Location: Remote

Quick Apply

Refine Your Search

customer experience coordinator jobs

Service Operations Coordinator

Customer Care Coordinator

Patient Care Coordinator - Scheduling

Onboarding Coordinator

Service Dispatch Coordinator

Lease Admin Coordinator II - REMOTE

Organ Placement Coordinator

Enteral Fax Coordinator

Annual Giving and Stewardship Coordinator

Customer Service Coordinator (with Mechanical Background)

Surface Ship Modernization SPIR Coordinator

Project Coordinator

Marketing & Brand Coordinator (Part-Time)

Onboarding Coordinator / Front Desk

Production Coordinator

Bilingual Wholesale Sales Coordinator

Assistant Store Manager & Marketing Coordinator (Mandarin-English Bilingual)

Bookkeeper | Office Coordinator

Dental Patient Coordinator/Receptionist - Full Time - 4 Day Work Week

MRO/Inventory Coordinator

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