Top 186 Dc housing authority Jobs

Residential Representative - Remote
Equity Residential —Phoenix, AZ
- $24 an hour
- Full-time
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- Mid-level
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- Analysis skills
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Energy Marshall, Data Centers
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WinnCompanies —Washington, DC
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Occupancy Specialist I (Shadow Way)
WinnCompanies —Oceanside, CA
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Individual Placement - National Capital Region Business Operations Fellow
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Full-Time Residential Counselor (Evening)
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American University —Washington, DC
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Energy Marshal
Electronic Environments Co LLC —Quincy, WA
- $120,000 - $150,000 a year
- Overtime
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- Bachelor's degree
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Chief Executive Officer
District of Columbia Housing Authority —Washington, DC
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14d
Architect
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CONTROLLER
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Energy Marshal
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Realty Specailst
The Kenjya-Trusant Group —Washington, DC
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- Full-time
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- 3 years
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District Waterways Advisory Commission (DWAC)
Mayor's Office of Talent and Appointments —Washington, DC
- Email
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Quick Apply

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Residential Representative - Remote

Equity Residential -
Phoenix, AZ

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Job Details

Full-time
$24 an hour

Qualifications

Customer communication

Full Job Description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:

Question Authority
Walk the Talk
Share Knowledge
Listen, not just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing
Test Your Limits

NOTE: The schedule for this position is Monday Friday, 9 a.m. 6 p.m. Pacific Standard Time

What You'll Be Doing:

As a Residential Representative for the Subsidy Services Team, you'll play a key role in supporting our subsidy residents by managing housing authority payments, ensuring accurate financial transactions, and partnering with property teams to optimize revenue and resolve account-related issues. The Residential Representative partners closely with on-site and regional property management teams, housing authorities, and centralized support functions to ensure accurate subsidy processing, resident satisfaction, and financial integrity across all accounts.

Subsidy Resident Account Management

Manage subsidy resident accounts, payments, adjustments, and move-in/move-out transactions in MRI.
Recreate subsidy resident ledgers to ensure accuracy and compliance with housing authority requirements.
Manage housing authority payments, including reconciliation of Housing Assistance Payments (HAP) and resident rent portions.
Monitor subsidy-related account activity to ensure accurate and timely posting of all transactions.

Resident Account & Bookkeeping Operations

Monitor resident accounts in MRI and perform detailed account research to ensure accurate posting of rent, utilities, and related charges.
Generate Statements of Deposit and Accounts (SODA) for move-outs and cancelled applicants, detailing refunds and charges against security deposits.
Process resident account adjustments including concessions, late fees, utility billing, credits, and corrections.
Perform monthly reconciliation of resident accounts and support accounting close processes.

Partnership & Issue Resolution

Partner with on-site and regional teams to resolve inquiries and monitor housing authority inspections.
Serve as a liaison between corporate, property management, and subsidy-related stakeholders to ensure timely and accurate resolution of account issues.
Respond to Resident Notes and property inquiries in a timely, respectful, and thorough manner.
Support training and guidance for on-site teams related to subsidy and resident account processes.

Revenue Optimization & Trend Analysis

Handle return payments, delinquency reports, and generate notices for distribution.
Monitor trends and help maximize income opportunities across markets, including subsidy-related revenue streams.
Identify process gaps and recommend improvements to enhance financial accuracy and operational efficiency.
Communicate findings and performance insights to regional management on an ongoing basis.

Compliance & Accuracy

Validate that evictions and subsidy-related transactions tie out with third-party filings and are processed in accordance with company policies and state and housing authority regulations.
Maintain working knowledge of applicable state laws and housing authority requirements related to subsidy and resident collections.
Ensure all financial and subsidy-related transactions are accurately reflected in resident ledgers and supporting systems.

What You'll Bring

4+ years of professional experience in property management, bookkeeping, accounting, or customer service.
Strong attention to detail and analytical skills.
Excellent communication and problem-solving abilities.
Proficiency navigating MRI ledgers and managing a high-volume workload.
Experience working with subsidy resident accounts and housing authority payments strongly preferred.
Ability to interpret financial data, resolve discrepancies, and ensure accuracy across multiple account types.
Strong collaboration skills with on-site teams, regional leadership, and centralized operations partners.

Salary: $24.00 / hour; employees are eligible for overtime pay and performance incentives

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Machines, Tools and Equipment, Software: Computer with internet and email capabilities, telephone, and photocopier.

Other Requirements:

As an Equity Residential team member, you represent Equity. While you are on the job, Equity Residential expects you to wear clothing and accessories that are appropriate in a professional business environment.

PHYSICAL AND VISUAL ACTIVITIES:

Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication. Ability to communicate effectively (expressing or exchanging ideas using the spoken or written word). This skill/ability is essential for work activities in which workers must impart or receive detailed information through oral or written communication. Ability to lift, push, pull or carry up to 10 pounds to disseminate documents, move technology, etc. Ability to sit for prolonged periods.

The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. Commonly associated is not intended to mean always or only. Different experiences may suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

WORKING ENVIRONMENT: This position is 100% remote (work from home) in the following locations: Arizona, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Texas, Virginia, Washington, and Washington DC. Please note: candidates located in California would need to relocate to another EQR market for this opportunity.

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Refine Your Search

dc housing authority jobs

Residential Representative - Remote

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