The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
Job Title:
Courier
Job Code:
SM0001
New or Revised:
Revised
Regular or At-Will:
At-Will
Date:
6/8/2026
Exempt or Non-Exempt:
Non-Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Division:
Department Name:
Administration
Facilities-Central Administration
Salary Schedule:
Non-Union Salary Range
Cost Center Code:
204000
Grade:
NU13
Essential Position:
No
Reports To:
Manager, Facilities Maintenance Services
EEO Code:
Service, Maintenance Workers
Work Format
At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
The Courier performs a wide variety of administrative functions relating to the collection, pickup, and delivery of secure and sensitive mail, papers, and documents. Picks up and delivers supplies requiring light to heavy physical effort. Operates various motor vehicles in accomplishing delivery and pick up tasks.
Essential Duties & Responsibilities:
Transports highly sensitive materials to various Government and Federal agencies and offices, members of the Board of Directors, and agencies of suburban jurisdictions. Obtains signatures of recipients when requested.
Picks up and delivers various supplies to destinations. Exercises judgment in maneuvering vehicles throughout the Washington, D.C. metropolitan area paying close attention to items being transported and specific driving regulations and requirements.
Transports passengers on official business to various locations throughout the metropolitan area.
Maintains a chronological listing of all transporting activities, designated stops, mileage, gas consumption, and number of passengers; prepares records of unusual incidents.
Performs daily preventive maintenance checks of assigned vehicle and makes arrangement for periodic servicing; informs unit chief of minor repairs needed to maintain the vehicle.
Assists in assigning vehicles in the Authority’s motor pool.
Complies with applicable safety rules and regulations.
Coordinates with multiple departments and executive administrators and personnel.
Supports emergency response as needed to deliver materials or personnel to campuses and emergency sites.
Supports and coordinates mail room and copy center deliveries.
Supports copier toner maintenance as needed. Replaces toners and delivers bulk paper throughout DC Water campuses.
Performs other related duties and projects as assigned at the discretion of the Manager, Facilities Maintenance Services.
Supervisory Responsibilities : N/A
Key Working Relationships : Interacts directly with executive staff of the Authority, co-workers, Board members, and members of other agencies of suburban jurisdictions.
The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.
Required Skills & Qualifications
Two (2) years of experience directly related to processing documents/materials for distribution and material handling and transport.
Minimum Education Requirements:
High School diploma or General Educational Development (GED) certificate.
Skill and knowledge to operate vehicles over a variety of roads under changing weather conditions.
Ability to skillfully drive 15-passenger van or smaller.
Requires confidentiality and discretion in execution of tasks.
Required Licenses & Certifications:
Must possess and maintain a valid Motor Vehicle Operator’s Permit and a DC Water Vehicle Endorsement.
Subject to atmospheric conditions that affect the respiratory system or skin such as fumes, odors, dust, mists, gases or poor ventilation, or to exposure to oils or other cutting fluids.
Subject to being placed on call during hours and schedule identified by the Authority.
Preferred Skills & Qualifications
Preferred Education Requirements:
* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water :
At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.
- Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
- Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and well-being.
- Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.
- Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”
If a reasonable accommodation is needed to participate in the job application or interview process, to
perform essential job functions, and/or to receive other benefits and privileges of employment, please
email [email protected].
