Top 28 epac flexibles Jobs

Sales Support Specialist
ePac Flexible Packaging —Austin, TX
- $23 - $26 an hour
- Full-time
- Microsoft Word
- Google Workspace
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
ICAM / EPACS - Lenel Certified Engineer
CACI —Remote
- $90,300 - $189,600 a year
- Full-time
- Remote
- Bachelor of Science
- Engineering
- System design
- Health insurance
Manufacturing Electronics Technician (2nd Shift)
Banner Engineering Corp —Minneapolis, MN
- $21.65 - $29.76 an hour
- Call employer
- Engineering
- English
- Mid-level
- Profit sharing
- Paid parental leave
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11d
Inventory Specialist - Maintenance
Transdev —Lorton, VA
- $27.00 - $32.34 an hour
- Full-time
- Background check
- OSHA
- Customer service
- Disability insurance
- 401(k)
Maintenance Tech
Louis Dreyfus Company —Port Allen, LA
- Full-time
- Mid-level
- Continuous improvement
- Team management
- Paid holidays
- Disability insurance
Quick Apply
Regional Sales Executive - NY / NJ Region
ePac Flexible Packaging —Moorestown, NJ
- $0 a year
- Full-time
- Up to 50% travel
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
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Event and PR Manager - Hybrid role
ePac Flexible Packaging —Schiller Park, IL
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Marketing
- Customer service
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Digital Printing Press Operator - 2nd Shift
ePac Flexible Packaging —Moorestown, NJ
- $18 - $22 an hour
- Full-time
- Computer literacy
- Basic math
- Computer skills
- Profit sharing
- Paid holidays
Quick Apply
Production Planning Coordinator
ePac Flexible Packaging —Mesa, AZ
- $65,000 - $70,000 a year
- Full-time
- ERP systems
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
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Maintenance Technician
Louis Dreyfus Company —Port Allen, LA
- Full-time
- Mid-level
- Team management
- Welding
- Paid holidays
- Disability insurance
Quick Apply
Machine / Pouch Operator - 1st Shift
ePac Flexible Packaging —Moorestown, NJ
- $0 a year
- Full-time
- Ability to lift 50 pounds
- Hand tools
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Maintenance Tech 2
Louis Dreyfus Company —Port Allen, LA
- Full-time
- Mid-level
- Continuous improvement
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
Packer / Pouch Assistant - 2nd shift
ePac Flexible Packaging —Moorestown, NJ
- $14 - $18 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Hand tools
- Profit sharing
- Paid holidays
Quick Apply
Machine Operator
ePac Flexible Packaging —Mesa, AZ
- $21 - $24 an hour
- Overtime
- Computer literacy
- Basic math
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Maintenance Tech 2A (Millwright)
Louis Dreyfus Company —Port Allen, LA
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Lead
Louis Dreyfus Company —Port Allen, LA
- Full-time
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Digital Printing Press Operator
ePac Flexible Packaging —Mesa, AZ
- $21 - $26 an hour
- Overtime
- Computer literacy
- Basic math
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Quality Control Manager
ePac Flexible Packaging —Austin, TX
- $65,000 a year
- Full-time
- Engineering
- 3 years
- Team management
- Paid holidays
- Disability insurance
Quick Apply
Director, Account Management
ePac Flexible Packaging —Schiller Park, IL
- $150,000 - $160,000 a year
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Digital Printing Press Operator - 12 hour Shift
ePac Flexible Packaging —Schiller Park, IL
- Up to $21 an hour
- 12 hour shift
- Computer literacy
- Basic math
- Computer skills
- Profit sharing
- Paid holidays
Quick Apply
9d

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Sales Support Specialist

ePac Flexible Packaging -
Austin, TX

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Job Details

Full-time
$23 - $26 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer returns handling

Full Job Description

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy.

https://epacflexibles.com/

This role offers a competitive salary range from $23-26 per hour, depending on skills and experience, with a generous leave and benefits package.

Benefits package includes:

3 Medical Options
Dental
Vision
Employer paid Short and Long term disability
401K with employer match
120 hours Paid Time off
10 paid holidays
Potential for company bonus
and more!

SUMMARY OF POSITION

The Sales Support Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within ePac. The Sales Support Specialist acts as the “heartbeat” of the project team, supporting the planning, execution and closing of projects.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

SCHEDULING AND PLANNING

Monitor production schedules and timelines to accurately forecast and communicate project completion, shipment and/or delivery to customers
Create and release job tickets that supports each project through production
Enters Customer Orders in ERP system (MS PrintVis)
Provide timely and accurate management of customer transactions
Processes customer orders/changes/returns in alignment with defined policies and processes

PROJECT MONITORING

Coordinates with on-site Planners to monitor production schedules and timelines and provide accurate updates to customers regarding project completion
Track project milestones and deliverables

INTERDEPARTMENTAL COORDINATION

Coordinates with on-site teams to determine project resources and capabilities
Coordinates with internal teams and external customers to bring project to completion
Utilizes Salesforce to manage communication with sales team, customers and on-site management
Coordinates with Sales team to provide customer with Best In Class Experience
Coordinates with Quality department to ensure proper creation of CARs, as applicable, and communication to customers

RISK MITIGATION

Coordinates with on-site teams to manage schedule interruptions and troubleshoot project delays as needed
Assists on-site teams with identifying risks, delays and bottlenecks to maintain project completion deadlines
Assists with developing plans to mitigate risks to on time project completion
Coordinates with Finance to resolve account discrepancies

COMMUNICATION

Provides timely and accurate information regarding project order status and product knowledge requests
Provides timely feedback to stakeholders regarding service failures and customer concerns.

Creates and releases job tickets for the shop floor
Assists plant manager with any emergency problems
Communicates with customers on updates for projected timelines for projects
Manages trouble-shooting of emergency orders for customers
Participates in meetings with production staff and front office staff
Enters Customer Orders in ERP system (Microsoft PrintVis)
Utilizes Salesforce to manage communications with sales team, customers and management
Follows up on all customer transactions in a timely manner
Ensures CARs are created by quality department and communicated to customer
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Works closely with the credit department to resolve disputed credit items
Provides timely feedback to internal team members regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations

NON-ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Sends out sample products to customers
Packages orders for delivery
Provide coverage across plants during team absences
Performs other duties as assigned

JOB KNOWLEDGE, SKILLS & ABILITIES

Experience in manufacturing, packaging, printing, or a fast-paced production environment is preferred but not required
Familiarity with print production or artwork approval processes is a plus
Excellent customer service via phone, email and in person
Experience supporting customer quotes, timelines, or project expectations is a plus
Strong organizational and time management skills
Strong computer navigation skills with the ability to work across multiple systems and applications simultaneously
Experience using online order entry or workflow management systems is a plus
Must be deadline driven and have a sense of urgency
Must be adaptable and flexible
Must have a great customer focus and be action oriented
Should have experience in Word, Excel and Google Suites

EXPERIENCE AND EDUCATION

2–3 years of experience in a customer service or customer support role
Experience overseeing and/or supporting customer orders or projects through the full lifecycle, from start to finish, in an office or manufacturing setting
Experience working in a manufacturing environment (a plus)
Proficiency in data entry and general computer systems

WORK ENVIRONMENT

Most of the time in a professional office setting with some regular time on the production floor.
While performing the duties of this job, the employee could be around, moving mechanical parts and vibration
ePac believes in a collaborative and cross trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements

ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO Poster

The pay range for this role is:
23 - 26 USD per hour(Austin)

Quick Apply

Refine Your Search

epac flexibles jobs

Sales Support Specialist

ICAM / EPACS - Lenel Certified Engineer

Manufacturing Electronics Technician (2nd Shift)

Inventory Specialist - Maintenance

Maintenance Tech

Regional Sales Executive - NY / NJ Region

Event and PR Manager - Hybrid role

Digital Printing Press Operator - 2nd Shift

Production Planning Coordinator

Maintenance Technician

Machine / Pouch Operator - 1st Shift

Maintenance Tech 2

Packer / Pouch Assistant - 2nd shift

Machine Operator

Maintenance Tech 2A (Millwright)

Maintenance Lead

Digital Printing Press Operator

Quality Control Manager

Director, Account Management

Digital Printing Press Operator - 12 hour Shift

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