Top 42 Fragomen Jobs | SimplyHired

Implementation Specialist
Fragomen —Remote
- Full-time
- Background check
- 3 years
- SQL
I9 Help Desk Manager
Fragomen —Remote
- Full-time
- Background check
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Cybersecurity Engineer - Incident Response & Threat Detection
Fragomen —Remote
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- Background check
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Executive Assistant
Fragomen —Washington, DC
- $64,000 - $77,000 a year
- Full-time
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- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Paid time off
Technology Adoption Manager
Fragomen —Remote
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- Background check
- 5 years
- Master's degree
Senior Full Stack Software Developer
Fragomen —Remote
- Full-time
- Background check
- Azure
- 5 years
AI Prompt Engineer / Legal Writer
Fragomen —Pittsburgh, PA
- Full-time
- Background check
- Mid-level
- Analysis skills
Case Analyst/ Paralegal (US Consular)
Fragomen —Dallas, TX
- Full-time
- Background check
- Research
- Mid-level
Business Immigration Consultant (Experienced Paralegal)
Fragomen —Washington, DC
- $75,000 - $86,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- US work authorization
- Health savings account
- Health insurance
Business Immigration Analyst (Paralegal)
Fragomen —Silicon Valley, CA
- $52,000 - $62,000 a year
- Full-time
- Hybrid work
- Background check
- US work authorization
- Associate's degree
- Health savings account
- Health insurance
Business Immigration Coordinator
Fragomen —Dallas, TX
- Full-time
- Background check
- Customer service
- Office
- Health savings account
- Health insurance
Senior Client Services Consultant
Fragomen —Houston, TX
- Full-time
- Background check
- Mid-level
- Office
Client Services Consultant
Fragomen —Houston, TX
- Full-time
- Background check
- Mid-level
- Office
8d
Business Development Manager
Fragomen —Phoenix, AZ
- $106,000 - $147,000 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- Office
- 401(k)
- Paid time off
Senior Business Immigration Analyst (Paralegal)
Fragomen —Los Angeles, CA
- $63,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- US work authorization
- Health savings account
- Health insurance
Senior Business Immigration Analyst
Fragomen —Silicon Valley, CA
- $63,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Business Immigration Associate (1st Year)
Fragomen —Silicon Valley, CA
- $133,000 - $166,000 a year
- Full-time
- Hybrid work
- Background check
- Research
- Office
- Health savings account
- Health insurance
Business Immigration Associate (3-4 years)
Fragomen —San Diego, CA
- $158,000 - $198,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Business Immigration Associate (2 years)
Fragomen —Silicon Valley, CA
- $144,000 - $180,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Analysis skills
- Health savings account
- Health insurance
Senior Business Immigration Associate
Fragomen —Washington, DC
- $196,000 - $245,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 8 years
- Health savings account
- Health insurance

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Implementation Specialist

Fragomen -
Remote

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Job Details

Full-time

Qualifications

Application Integration
Systems integration
Data Integration (Data management)
Defect resolution root cause analysis
Triage
Defect analysis
Software implementation
Incident management operations support
Data analytics
Problem management
Application Maintenance
Systems & applications support
Project stakeholder communication
Failure analysis
Production troubleshooting

Full Job Description

Job Description

Fragomen is seeking an Implementation Specialist to join our Client Data Integration team. This role supports the successful delivery of client data integration implementations from initial requirements through post-go-live support, working closely with senior team members and stakeholders.

The Implementation Specialist combines technical expertise with strong business acumen and professional judgment. This individual is entrusted to represent the Client Data Integration team with credibility and discretion when working with legal teams and external clients. The role requires the ability to understand not only how integrations function, but why they matter , identifying risks, dependencies, and downstream impacts that may arise during client and partner discussions.

This is not a purely technical configurator role. The Implementation Specialist contributes to maintaining project momentum, proactively identifying issues and partnering with senior team members to resolve them.

Success in this role requires technical depth, professional maturity, strong judgment, and a proactive mindset. The Implementation Specialist plays a key role in protecting Fragomen’s operational stability and client trust.

Key Responsibilities

Lead client-facing meetings to gather, clarify, and validate business and technical requirements while guiding stakeholders toward standard Fragomen integration solutions.

Serve as the primary point of contact for assigned integration projects.

Drive integration projects from kick-off through go-live and stabilization.

Guide legal teams and clients toward alignment with Fragomen’s standard integration solutions while ensuring business requirements are met.

Configure flat-file integrations in test and production environments.

Validate integrations for formatting, mapping accuracy, and data integrity.

Maintain detailed implementation documentation.

Monitor, troubleshoot, and resolve production issues in collaboration with internal teams and clients.

Identify root causes of integration or production issues rather than addressing only surface-level symptoms.

Participate in the shared production support model, including incident triage, troubleshooting, stakeholder communication, and coordination of issue resolution.

Participate in an on-call support rotation and provide occasional off-hours support for critical production incidents and high-priority integration issues.

Delivery & Client Leadership Expectations

Accountable for ensuring integration projects are delivered on time, within scope, and aligned with client expectations and standard Fragomen integration solutions.

Proactively manage timelines, milestones, risks, and stakeholder communications across all phases of implementation.

Demonstrate situational awareness during meetings by identifying integration impacts, risks, and dependencies that may not be explicitly stated.

Escalate risks and blockers early while proposing practical, solution-oriented paths forward.

Evaluate how proposed changes, client requests, or new requirements may impact downstream systems, existing integrations, data integrity, and operational workflows.

Take initiative to drive projects forward without requiring step-by-step direction.

Serve as a trusted partner to legal teams and external clients, maintaining professionalism, discretion, and credibility in high-visibility environments.

Build trust through responsiveness, reliability, and consistent follow-through.

Contribute to the resolution of production incidents by coordinating with internal teams, communicating status updates to stakeholders, supporting root cause analysis, and helping implement corrective actions.

Required Experience

3 + years of experience leading client-facing implementations from requirements through production support.

Proven ability to manage multiple concurrent deliverables in a fast-paced, deadline-driven environment.

Demonstrated experience supporting production issue resolution, including incident triage, root cause analysis, stakeholder communication, and coordination across technical and business stakeholders.

Experience supporting business-critical production integrations in a client-facing environment.

Strong data analysis and troubleshooting capabilities.

Bachelor’s degree in a technology-related field preferred.

Comfortable working closely with remote teams in virtual environments.

Technical Skills & Application Knowledge

Microsoft Office Suite

FTP toolsets

Additional experience that would be beneficial:

XML / XSL

PowerShell

PGP / GPG Encryption

Professional & Interpersonal Competencies

Executive presence and professionalism when interacting with partners and client stakeholders.

Advanced listening and analytical skills with the ability to detect unstated risks, dependencies, and downstream impacts during stakeholder discussions.

Strategic mindset, understands the “why” behind integration requests, not just the “how.”

Demonstrated initiative and ownership in driving projects to successful completion.

Ability to manage competing priorities while maintaining composure and clarity.

Sound judgment when navigating sensitive client environments.

Excellent written and verbal communication skills.

Strong organizational skills and attention to detail.

Comfortable influencing stakeholders and maintaining alignment when client requests diverge from established integration standards.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

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