Top 146 Horrocks Jobs

Helpdesk Technician
Horrocks —Las Vegas, NV
- Full-time
- Mid-level
- Office
- Windows
- Paid training
- Disability insurance
Quick Apply
Public Engagement Coordinator
Horrocks —Saint George, UT
- $58,000 - $70,000 a year
- Email
- Microsoft Outlook
- Marketing
- Bachelor's degree
- Paid training
- Disability insurance
Quick Apply
11d
Senior Quality Systems Manager
HORROCKS —Salt Lake, UT
- $110,000 - $125,000 a year
- Email
- Hybrid work
- Engineering
- 8 years
- Supervising experience
- Paid training
- Disability insurance
Quick Apply
Engineer-In-Training - Roadway
Horrocks —Reno, NV
- $60,000 - $75,000 a year
- Email
- Hybrid work
- Bachelor of Science
- Research
- Bachelor's degree
- Paid training
- Disability insurance
Quick Apply
Permitting Coordinator
HORROCKS ENGINEERS INC —Cottonwood, UT
- $40,000 - $78,000 a year
- Email
- Research
- Organizational skills
- Communication skills
- Paid training
- Disability insurance
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Professional Engineer - Rail
Horrocks —Dallas, TX
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- 7 years
- Management
- Bachelor's degree
- Paid training
- Disability insurance
Quick Apply
Inspector
Horrocks —Henderson, NV
- $20 - $30 an hour
- Full-time
- Civil engineering
- Construction site
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Field Service Engineer
Horrocks —Pleasant Grove, UT
- $28 - $36 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
- Paid training
- Disability insurance
Quick Apply
13d
Transit Design Engineer
Horrocks —Cottonwood, UT
- $100,000 - $130,000 a year
- Full-time
- Civil engineering
- 5 years
- Bachelor of Science
- Paid training
- Disability insurance
Quick Apply
Western Washington Market Lead
Horrocks —Seattle, WA
- $190,000 - $230,000 a year
- Full-time
- Civil engineering
- 11+ years
- Master's degree
- Paid training
- Disability insurance
Quick Apply
Water Project Engineer
Horrocks —Las Vegas, NV
- $105,000 - $125,000 a year
- Full-time
- 7 years
- Mentoring
- Senior level
- Paid training
- Disability insurance
Quick Apply
Inspector
Horrocks —Spokane, WA
- $30 - $40 an hour
- Full-time
- Clean driving record
- Construction site
- 5 years
- Paid training
- Disability insurance
Quick Apply
Construction Inspector
Horrocks —Phoenix, AZ
- $20 - $30 an hour
- Weekends as needed
- Clean driving record
- Construction site
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Survey Crew Chief
Horrocks —Pleasant Grove, UT
- $45 - $60 an hour
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid training
- Disability insurance
Quick Apply
Senior Transportation Director
Horrocks —Phoenix, AZ
- $150,000 - $200,000 a year
- Full-time
- Customer service
- Bachelor of Science
- Bachelor's degree
- Paid training
- Disability insurance
Quick Apply
Experienced Bridge CAD Technician
Horrocks —Meridian, ID
- Full-time
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Paid training
- Disability insurance
Quick Apply
Structures Cost Estimator/Constructability Specialist
Horrocks —Pleasant Grove, UT
- $140,000 - $170,000 a year
- Email
- Hybrid work
- 7 years
- Bachelor of Science
- Engineering
- Paid training
- Disability insurance
Quick Apply
13d
Utilities Engineer - Transportation
Horrocks —Salt Lake City, UT
- Full-time
- Hybrid work
- Bachelor of Science
- Bachelor's degree
- Senior level
- Paid training
- Disability insurance
Quick Apply
13d
Resident Engineer
Horrocks —Taylorsville, UT
- $130,000 - $160,000 a year
- Full-time
- Clean driving record
- Construction site
- Customer service
- Paid training
- Disability insurance
Quick Apply
13d
Senior Traffic Operations Engineer, Professional Engineer
Horrocks —Meridian, ID
- $120,000 - $160,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
- Paid training
- Disability insurance
Quick Apply

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Helpdesk Technician

Horrocks -
Las Vegas, NV

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Job Details

Full-time

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

IT user and group management
Windows
macOS

Full Job Description

Description

Unmatched Comp Time Policy: Hours worked over 40 in a week can be reimbursed as additional pay at an equivalent hourly rate or banked as additional PTO.

At Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. As a Helpdesk Technician, you are a key contributor to a reliable, people-centered digital workplace by delivering frontline IT support and ensuring employees have the tools and confidence to do their best work.

This role serves as the first point of contact for IT support and partners closely with Service Delivery leadership, Field Support Engineers, and enterprise IT teams to provide a consistent, friendly, and effective support experience across Horrocks offices.

What are the core responsibilities for the role?

Serve as the first point of contact for IT support requests, providing timely, professional, and empathetic assistance
Deliver support through phone, chat, and IT ticketing systems
Troubleshoot and resolve hardware, software, network, and user account issues
Escalate complex issues to Field Support Engineers or specialized IT teams as needed
Support employee onboarding by preparing devices, accounts, and system access
Assist employees with Microsoft 365, Teams, and collaboration tools
Coordinate with HR and IT teams to ensure smooth offboarding and asset recovery
Accurately document and manage tickets within the ITSM platform
Monitor ticket queues and meet defined SLAs and response time expectations
Maintain clear and proactive communication with users throughout issue resolution
Create and update knowledge base articles and support documentation
Assist with hardware setup, software installation, and basic device maintenance
Maintain accurate inventory and asset tracking records
Participate in team meetings and continuous improvement initiatives
Provide occasional on-site or regional office support as required

Qualifications, Skills, and Competencies:

1–3 years of experience in IT support, helpdesk, or service delivery roles
Working knowledge of Microsoft 365, Windows, and macOS environments
Experience with Active Directory, user provisioning, and password management
Basic understanding of networking, VPNs, and remote connectivity
Strong customer service and communication skills with an empathetic approach
Ability to prioritize tasks and manage multiple requests in a fast-paced environment
Experience using ITSM or ticketing systems (e.g., ServiceNow, Halo, Jira)
Bachelor’s degree in Information Systems or related field preferred
Relevant certifications (CompTIA A+, Microsoft, ITIL Foundation) are a plus
Must be based in a Tier 1 or Tier 2 Horrocks office to support hands-on needs
Willingness to travel occasionally to other offices for training or coverage

Why would a candidate want this job?

At Horrocks, you can expect a competitive base salary and award-winning benefits. Including, but not limited to:

Medical, dental, vision, life, and disability insurance
Generous paid time off
401(k): 50% match of contribution up to 6%
Professional development opportunities including in-house training
Paid professional organization membership and professional licensure

For more information, visit our website at www.horrocks.com

Equal Opportunity Employer including disability and protected veteran status

#LI-KG1

About Horrocks

Founded over 55 years ago, Horrocks has a long-standing history of delivering exceptional infrastructure solutions. At the heart of our company is a commitment to providing essential resources for communities and improving quality of life through innovative and forward-thinking engineering practices. Our teams of dedicated professionals deliver high-quality results on every project and are driven by a culture of service. With our slogan "What we do matters," we strive to make a meaningful difference in the world through our work. Our approach is holistic, taking into consideration all aspects of a project to ensure it meets the needs of the present while preparing for the future. We invest in our people and culture, recognizing that our success is dependent on the talents and dedication of our team. At our firm, we don't just build infrastructure — we build better communities.

Our hiring process

Stage 1: Applied
Stage 2: Initial Screening
Stage 3: 1st Interview
Stage 4: Offer
Stage 5: Hired

Quick Apply

Refine Your Search

horrocks jobs

Helpdesk Technician

Public Engagement Coordinator

Senior Quality Systems Manager

Engineer-In-Training - Roadway

Permitting Coordinator

Professional Engineer - Rail

Inspector

Field Service Engineer

Transit Design Engineer

Western Washington Market Lead

Water Project Engineer

Inspector

Construction Inspector

Survey Crew Chief

Senior Transportation Director

Experienced Bridge CAD Technician

Structures Cost Estimator/Constructability Specialist

Utilities Engineer - Transportation

Resident Engineer

Senior Traffic Operations Engineer, Professional Engineer

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Why would a candidate want this job?

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