Top 28424 Information technology Jobs

IT Support Specialist
UNITED WAREHOUSE COMPANY —Wichita, KS
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- 3 years
11d
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
- $45,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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IT Field Technician
Cloud Choice Technologies Inc —Port Saint Lucie, FL
- $40,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Health insurance
- 401(k)
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IT Support II
Truckee Gaming, LLC —Verdi, NV
- Weekends as needed
- Ability to walk for extended periods
- English
- Mid-level
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IT Assistant
iBUYPOWER —City of Industry, CA
- $28 - $30 an hour
- Full-time
- Microsoft Outlook
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Health insurance
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Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
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11d
IT Support Technician
Ovation Workplace Services Inc —Boston, MA
- $35,000 - $49,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
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IT Associate
Calqulate —Los Angeles, CA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
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9d
IT Specialist
Virtuas —Houston, TX
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
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IT Support Specialist
Telink Micro LLC —Santa Clara, CA
- $56,538.71 - $74,089.63 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- 401(k)
- Paid time off
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Service Desk Coordinator
NetCov —Remote
- $49,125 - $65,500 a year
- Full-time
- Azure
- Computer Science
- Mid-level
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IT Operations Specialist
CertiK —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
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Desktop Technician
ActioNet —Blackstone, VA
- Up to $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Help Desk Specialist
DMI —Remote
- $57,393 - $62,246 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Information Technology Generalist I
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $78,000 - $85,500 a year
- Full-time
- Customer service
- Mid-level
- Under 1 year
Quick Apply
Help Desk Specialist
Everforth ECS —Remote
- $70,000 - $110,000 a year
- Computer Science
- Mid-level
- Bachelor's degree
IT Technician
Situation Group —New York, NY
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
Quick Apply
Technology Success Advocate
Bartlett Tree Experts —Remote
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Computer Science
- 5 years
- Paid holidays
- Disability insurance

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IT Support Specialist

UNITED WAREHOUSE COMPANY
Wichita, KS

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Job Details

Full-time
$45,000 - $50,000 a year
11 days ago

Qualifications

Desktop computer repair
Customer communication
Hardware maintenance
VoIP administration
Software installation
Computer hardware
Desktop (troubleshooting support)
Telephone systems
Productivity software
Desktop administration
Peripheral hardware support
IT department experience

Full Job Description

Reports to: Chief Information Officer

Classification: Exempt

Reporting Staff: This position has no direct reports

Position Type and Expected Hours of Work

This is a full-time position.

POSITION OVERVIEW

The IT Support Specialist is a people-oriented individual who supports the company’s technology systems while working in a dynamic and fast paced environment. In this important role the specialist will have high interaction with users providing deskside support for computers and applications. As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for administration and internal support of company’s PC’s, printers, and related equipment. Daily responsibilities may include diagnosing computer problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Additionally, the IT Support Specialist will set-up computer equipment, schedule maintenance, administer active directory changes, and work with clients to use and troubleshoot applications.

At United Warehouse our employees are committed, dependable, professional and accountable. We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support.

ESSENTIAL FUNCTIONS

Responsible for monitoring and maintaining a complex, multi-site, Windows network environment required for United Warehouse to perform business objectives
Ensure that the IT platforms meet the needs of the customer and satisfy the company’s objectives
Ensures that the dependability of the platforms meet the demands of the different business units
Develops effective communication with customers and other functional areas of the company
Takes a lead role with minimal supervision in remediation of all system failures, logging all failures, documenting work procedures and system configuration
Support and troubleshooting from the OS, application and network level; resolves system hardware, software and networking issues; configuring, optimizing, fine-tuning and monitoring operating system software and servers; performing system backups and recovery and conducting server builds
OS level application support, network and server monitoring and performance tuning
Installation and configuration of Windows OS, services and applications
Administer servers, desktops, printers, routers, switches, firewall, phones, smartphones, software deployments, security updates and patches
Support LANs, WANs, network segments and Internet systems
Maintain networks and security, monitor networks to ensure security and availability
Stays current on technology; brings innovation and industry leading ideas to the program
Occasional travel for new implementations or special projects
Maintain an effective relationship with new and existing accounts
Address routine customer issues and requests
Supports initial setup of new customers through hands-on and arms-length configuration
Work with Business Managers and Customer Service Teams to ensure the integrity of data management as well as the proper and timely communication of this data to appropriate personnel
Maintain a professional and courteous relationship with all customers
Work with other departments to ensure that the coordination needed for overall effective operations is maintained

COMPETENCIES

Respond to Help Desk tickets
Set-up new end-user computer and network work systems
Provide technical support to company users
Troubleshoot, diagnose and repair computer, network and processing systems
Work in Microsoft’s 365 platform
Work with printer and copier machines to include: set-up, troubleshoot and repair technical issues
Operate with VPN, TCP/IP and general networking channels
Supports IT department on special IT projects

TECHNOLOGY

This position requires the use of specific hardware and software. The Support Specialist will utilize computer and phone systems to accomplish their daily tasks and support other departments.

WORK ENVIRONMENT

This position works in an office cubical setting. Working in close proximity with other peers.

TRAVEL

This role supports all United facilities. At times the Specialist will be required to travel to support site specific needs.

REQUIRED EDUCATION AND EXPERIENCE:

3-4 years IT Support experience
Working knowledge in the following areas:
Windows 10 client operating system support
Windows Active Directory administration
Microsoft Office 365
Windows Server
Enterprise desktop support of IP voice, data, printing, and security functions
Experienced in PC hardware configuration, installation, and problem resolution
Delivery of outstanding customer service
Strong problem solving/analytics skills and reasoning ability

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger to type. The employee frequently is required to sit for long periods of time throughout the day. Stand, walk, stoop and reach for items such as files or books at, above or below desk level. Specific vision abilities required by this job include close vision, strenuous focus on a computer screen and ability to adjust focus. This position requires a person to hear and speak clearly to communicate with others.

QUALITY STATEMENT

All employees play a pivotal role to ensure quality objectives happen at every level within the organization. Every employee is expected to improve each day, adhere to customer and regulatory requirements, and continuously strive to exceed company and customer expectations.

AAP/EEO STATEMENT

United Warehouse Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of position. As the nature of business demands change so, too, may the essential functions of this position.

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