Top 61 Integral care Jobs

Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
13d
Residential Care Assistant
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Clean driving record
- Cooking
- Residential
- Mileage reimbursement
- Disability insurance
Part - Time Administrative Assistant
Integral Care —Austin, TX
- $21.66 an hour
- Part-time
- Clean driving record
- Office
- High school diploma or GED
Peer Support Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Clean driving record
- High school diploma or GED
- Clinic
- Mileage reimbursement
- Disability insurance
Staff Accountant
Integral Care —Austin, TX
- $64,181.06 a year
- Full-time
- Clean driving record
- Oracle
- Office
- Mileage reimbursement
- Disability insurance
Authorization Specialist
Integral Care —Austin, TX
- $23.03 an hour
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
12d
Authorization Specialist
Integral Care —Austin, TX
- $23.02 an hour
- Full-time
- Spanish
- Clean driving record
- Residential
- Mileage reimbursement
- Disability insurance
Continuity of Care Navigator - QMHP
Integral Care —Austin, TX
- $24.18 - $25.39 an hour
- Full-time
- Clean driving record
- Psychiatry
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
4d
911 Mental Health Triage Specialist - QMHP
Integral Care —Austin, TX
- $24.18 - $25.39 an hour
- Full-time
- Clean driving record
- Mid-level
- Master's degree
- Mileage reimbursement
- Disability insurance
Quick Apply
ACT Care Coordinator - QMHP
Integral Care —Austin, TX
- $24.18 - $25.39 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Mileage reimbursement
- Disability insurance
Crisis Peer Support Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Part-time
- Clean driving record
- Residential
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Home Health Aide (CHHA) Camden County, NJ
Integral Care Home Care —Camden County, NJ
- From $19 an hour
- Part-time
- Home Health
- Home health
- Entry level
- Paid holidays
- Flexible schedule
Quick Apply
Peer Support Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Clean driving record
- High school diploma or GED
- Clinic
- Mileage reimbursement
- Disability insurance
Part Time Mental Health Crisis Specialist - QMHP
Integral Care —Austin, TX
- $24.18 - $25.39 an hour
- Part-time
- Clean driving record
- Residential
- Master's degree
Housing Stability Specialist - QMHP
Integral Care —Austin, TX
- $24.18 - $25.39 an hour
- Full-time
- Clean driving record
- Working with individuals with disabilities
- Mid-level
- Mileage reimbursement
- Disability insurance
Family Partner
Integral Care —Austin, TX
- $23.03 an hour
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
Licensed Chemical Dependency Counselor
Integral Care —Austin, TX
- $23.03 - $33.98 an hour
- Full-time
- Clean driving record
- Addiction Medicine
- Mid-level
- Mileage reimbursement
- Disability insurance
General Maintenance Technician
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Certified Home Health Aide
Integral Care Home Care —Willingboro, NJ
- From $19 an hour
- Urgently hiring
- Home Health
- Home health
- Entry level
- Paid holidays
- Flexible schedule
Quick Apply
6d
Outreach & Engagement Specialist - QMHP
Integral Care —Austin, TX
- $24.18 - $25.39 an hour
- Full-time
- Clean driving record
- Office
- Master's degree
- Mileage reimbursement
- Disability insurance

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Remote Customer Care Specialist

Integral Care -
Austin, TX

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Job Details

Full-time
$21.66 an hour
13 days ago

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
403(b)
Gym membership

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Number: 26-11459

Job Summary: Integral Care's Call Center is the first contact and representation of Integral Care by phone to the public, consumers, and providers. Calls coming into Integral Care's main phone numbers, as well as calls from contract partners, are answered by Call Center staff. The customer care specialist will provide information about Integral Care services, provide community referrals, schedule and cancel appointments, and link callers with the appropriate service providers. The Customer Care specialist will perform updates and verification of insurance coverage and will facilitate the initial request for payment for services to be rendered. These duties are completed with a focus on customer care, wherein staff will find ways to best meet the needs of clients. This position works closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, schools, and MCO's. The Customer Care Representative works under the direct supervision of the Customer Care Program Manager.

Essential Duties & Job Responsibilities:

Answer incoming calls for Integral Care intakes
Complete brief demographic screening to determine eligibility, schedule intake appointments, or make referrals
Document all contacts in the appropriate software
Transfer crisis calls to PES or hotline as needed
Route consumers to appropriate units and verify hospital questions (open status, insurance, aftercare needs)
Complete safety assessments when intake appointments are scheduled
Provide customer service for managed care programs (answer calls, check eligibility/benefits, issue authorizations, make referrals, respond to inquiries)
Identify uninsured clients and coordinate with staff/Consumer Benefits Office for financial assessment updates and referrals
Support unit operations as needed per contracts and management direction
Collaborate with the team to ensure timely phone coverage and accurate information
Provide trauma-informed care by completing required training and applying trauma-informed principles in service delivery

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

High School Diploma or GED equivalent.

License:

Required:

Current and valid driver's license and a clean driving record.

Experience:

Preferred:

Bilingual in Spanish.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $21.66, an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

Medical, Dental, and Vision insurance
Generous vacation/holiday/sick leave
Life and Short-term/Long-term Disability Insurance
Employee Assistance Program (EAP)
403(b) retirement account
Gold's Gym membership discount
Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

Apply Now

Refine Your Search

integral care jobs

Remote Customer Care Specialist

Residential Care Assistant

Part - Time Administrative Assistant

Peer Support Specialist

Staff Accountant

Authorization Specialist

Authorization Specialist

Continuity of Care Navigator - QMHP

911 Mental Health Triage Specialist - QMHP

ACT Care Coordinator - QMHP

Crisis Peer Support Specialist

Home Health Aide (CHHA) Camden County, NJ

Peer Support Specialist

Part Time Mental Health Crisis Specialist - QMHP

Housing Stability Specialist - QMHP

Family Partner

Licensed Chemical Dependency Counselor

General Maintenance Technician

Certified Home Health Aide

Outreach & Engagement Specialist - QMHP

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