Top 1351 It support analyst Jobs

Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
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IT Support Analyst - In Office (THIS IS NOT A REMOTE WORK POSITION)
Action DataTel —Medford, OR
- $23 - $28 an hour
- Full-time
- Background check
- Software troubleshooting
- Pass drug screening
- 401(k)
- Tuition reimbursement
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Field Service Representative Analyst (Norfolk, VA)
Belcan —Norfolk, VA
- $110,000 - $120,000 a year
- Computer science
- Azure
- Oracle
- Paid holidays
- Health insurance
IT Plant Support Analyst
TEKsystems —Richland Center, WI
- $20 - $25 an hour
- Contract
- Mid-level
- Office
- Windows
- Commuter assistance
- Health savings account
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6d
App Support Analyst
TEKsystems —Harrison, NY
- $28 - $32 an hour
- Contract
- School experience
- Mid-level
- Office
- Commuter assistance
- Health savings account
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6d
Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
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Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
IT Tech Support - Tier 1 Analyst
Effortless Office —Remote
- $18 - $20 an hour
- Full-time
- Remote
- Windows
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Client Support Analyst I (Part Time)
SmarterDx —Remote
- $34.62 an hour
- Part-time
- Remote
- 3 years
- SQL
- Medical terminology
- Paid parental leave
- Health insurance
IT Operations Support Analyst Tier 1
Cellular Sales Verizon Authorized Retailer —Remote
- Full-time
- No high school diploma
- Research
- Mid-level
Quick Apply
Customer Support Analyst - Branch Banking
Navanta —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Office
Quick Apply
Technical Support Analyst
Imperial PFS —Kansas City, MO
- Full-time
- Hybrid work
- Mid-level
- Communication skills
Quick Apply
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
IT Support Analyst
Handshake —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Quick Apply
Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Service Desk Analyst
Financial Partners Credit Union —Downey, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
USER SUPPORT ANALYST-REMOTE
University of Missouri —Columbia, MO
- $17 - $19 an hour
- Weekends as needed
- Remote
- Windows
- Entry level
- Paid parental leave
- Disability insurance
9d
Service Desk Analyst
Summit 7 Systems —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- Mid-level
- Dental insurance
- 401(k) matching
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement

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Helpdesk Support Analyst

Emmi Dessert USA -
Kenilworth, NJ

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Job Details

Full-time
$90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Technology purchasing
IT sourcing
Computer operation
Mobile device support
Microsoft Excel
Microsoft Outlook
Technical documentation
Enterprise software
Peripheral setup
Hardware maintenance
Windows
Incident Escalation
Sonicwall
Bachelor's degree
Sales quoting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer support ticket management
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
Management reporting
VPN management
Antivirus software support
Desktop administration

Full Job Description

This position is for a Helpdesk Support Analyst with networking experience and knowledge for the complete support of our IT Infrastructure. The role will be for a technical desktop support person, involved in daily troubleshooting of technology issues and interacting with the user community as well as other team members within the organization. Administration of various enterprise systems, including Microsoft Office 365, will be required.

Responsibilities:

· Provide tech support for Windows 11 users and related hardware/software issues in timely matters.

· Manage relationships, and act as an escalation point to ensure SLAs are met, with 3rd Party MSP vendor(s).

· Monitor desktops for any hardware and/or software failures and work to resolve those failures

· Maintenance of hardware and software inventories.

· Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals, including mobile devices.

· Support and maintain user account information including rights, security, and systems groups

· New User Equipment buildouts

· Create and maintain IT documentation.

Requirements for Desktop Support:

· Ability to troubleshoot hardware and software

· Experience with Window 11 and Office 365

· Experience with SonicWall and SonicWall VPN

· Knowledge of Microsoft O365 (Word, Excel, PowerPoint, Access, Outlook, Teams, SharePoint)

· Field incoming help requests and document user information and nature of problem or issue

· Resolve request or escalate problems when required, to the appropriate technical resource

· Assists in the design and development of standardized operational management reports to identify issues or monitor computers.

· Research, analyzes, and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

· Good organizational, problem-solving, and interpersonal skills.

· Ability to install, remove or repair basic computer system

· Communicate application problems and issues to management, development teams and end users

· Willing to lift and move printers, workstations etc. weighing up to 45lbs/20kg

Education and Experience

· Bachelors in computer science, or equivalent experience or qualification

· 2 to 4 years of engineering experience in supporting end users

· Provide tech support for Windows users and related hardware/software and resolve issues

· Hands on troubleshooting experience with Microsoft office 365

· Good Documentation skills

· Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools

· Help maintain hardware/software inventories

· Document, maintain, upgrade, replace hardware and software for desktop and peripheral equipment

· Great communication skills, including active listening and comprehending of system

Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
VPN: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support analyst jobs

Helpdesk Support Analyst

IT Support Analyst - In Office (THIS IS NOT A REMOTE WORK POSITION)

Field Service Representative Analyst (Norfolk, VA)

IT Plant Support Analyst

App Support Analyst

Application Support Analyst I (Remote Position)

Technical Service Desk Analyst - PT (Remote)

Service Desk Analyst - Remote (After Hours)

IT Tech Support - Tier 1 Analyst

Client Support Analyst I (Part Time)

IT Operations Support Analyst Tier 1

Customer Support Analyst - Branch Banking

Technical Support Analyst

EHR Helpdesk Analyst- REMOTE

IT Support Analyst

Technical Support Analyst (Su-Th 9:00a-5:30p)

Service Desk Analyst

USER SUPPORT ANALYST-REMOTE

Service Desk Analyst

Remote Service Desk Analyst or IT Technical Support Analyst

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