Top 31 Java ivr architect Jobs

IVR Solutions Architect
Aveshka Inc —Washington, DC
- Full-time
- Java
- Bachelor's degree
- Mentoring
- Commuter assistance
- Tuition reimbursement
Quick Apply
IVR Solutions Architect
Softtek Government Solutions —Washington, DC
- Full-time
- Java
- Bachelor's degree
- Mentoring
- Commuter assistance
- Tuition reimbursement
Lead Software Engineer - Genesys Cloud, Contact Center, IVR
PNC Financial Services Group —Birmingham, AL
- $55,000 - $179,400 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Lead Software Engineer - Genesys Cloud, Contact Center, IVR
PNC Financial Services Group —Farmers Branch, TX
- $55,000 - $179,400 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Principal Architect, NICE CXone
TTEC Digital —Austin, TX
- $170,000 - $200,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Java
- Health insurance
- Dental insurance
Quick Apply
Architect - Genesys App Services | Full Time
Henry Ford Health —Detroit, MI
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
9d
Sr. Software Engineer (PEGA)
U.S. Bank National Association —Irving, TX
- $111,605 - $131,300 a year
- Full-time
- Azure
- 5 years
- System design
- Paid holidays
- Disability insurance
Principal Consulting Engineer - Contact Center - Five9
CDW —Remote
- $147,000 - $240,800 a year
- Overtime
- System design
- Java
- Analysis skills
Senior Contact Center Engineer (Architect)
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Office
- 3 years
- Java
Application Development Senior Advisor
The Cigna Group —St. Louis, MO
- Online Application
- 5 years
- Engineering
- SQL
Senior Software Engineer - Genesys cloud, IVR, Contact Center
PNC Financial Services Group —Pittsburgh, PA
- $55,000 - $172,250 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Lead Application Engineer – CCaaS
Stellar IT Solutions LLC —Phoenix, AZ
- $50 - $57 an hour
- Contract
- Hybrid work
- System design
- HIPAA
- Java
Quick Apply
Lead Data Scientist (Artificial Intelligence/Machine Learning)
US Internal Revenue Service —Fresno, CA
- $125,776 - $192,694 a year
- Online Application
- Hybrid work
- Background check
- 18 years or older
- Computer Science
3d
Software Engineer Principal (Genesys Cloud)
PNC Financial Services Group —Pittsburgh, PA
- Full-time
- 5 years
- Java
- Analysis skills
- Wellness program
- Health savings account
GCP Application Technical Specialist
HCLTech —Broward County, FL
- $161,000 a year
- Management
- System design
- 8 years
14d
Team Leader of Telephony Applications
Edward Jones —St. Louis, MO
- $120,000 - $204,300 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Profit sharing
- Health savings account
Google / CCaaS Data Engineer
Tata Consultancy Services —Sunrise, FL
- $95,000 - $120,000 a year
- Management
- System design
- Java
Principal Platform Engineer- Customer Communication Orchestration
Worldpay, LLC —Cincinnati, OH
- Full-time
- Computer Science
- Pass drug screening
- Senior level
Quick Apply
Lead Software Engineer
Guardian Life Insurance Company —Holmdel, NJ
- $118,980 - $195,465 a year
- Email
- Computer science
- Computer Science
- System design
5d
Senior Genesys Cloud Engineer
AAA Club Alliance —Worthington, OH
- $100,384 - $135,599 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Salesforce
- Wellness program
- Paid parental leave
8d

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IVR Solutions Architect

Aveshka Inc -
Washington, DC

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Tuition reimbursement
Paid time off
Gym membership

Qualifications

Systems integration
Integration Architecture Design (Architecture design skills)
Programming languages
IVR
Bachelor's degree
Integration architecture
Telephone systems
Stakeholder management

Full Job Description

IVR Solutions Architect

Remote / Local to Washington, DC Metro Area

Overview:

Softtek Government Solutions is seeking a highly motivated and experienced IVR Solutions Architect to join our team. You will be responsible for analyzing, planning, designing, architecting, and developing IVR solutions that support large government programs. In this role, you will work closely with program managers, stakeholders, business analysts, developers, ITSM consultants to execute your mission.

Responsibilities:

Design and architect IVR solutions to meet business requirements and enhance customer experience.
Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with business objectives.
Develop detailed IVR call flows, scripts, and dialogues.
Oversee the implementation and integration of IVR systems with existing telephony and backend systems.
Provide technical leadership and guidance to development teams, ensuring best practices and standards are followed.
Conduct code reviews and ensure the quality of IVR configurations and customizations.
Troubleshoot and resolve technical issues related to IVR implementations.
Stay current with industry trends and advancements in IVR technology.
Mentor and train junior team members on IVR architecture and development.

Qualifications:

Bachelor’s degree in information technology, business, operations or a related field.
10+ years of direct related experience.
US Citizenship or Permanent Residence/Green Card allowed (must live in the USA)
Proven experience as an IVR Solutions Architect or similar role.
In-depth knowledge of IVR systems, telephony, and voice application development.
Strong understanding of IVR architecture, call flow design, and integration capabilities.
Proficiency in programming languages such as Java, C#, or similar.
Experience with IVR platforms such as Genesys, Avaya, Cisco, or similar.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication and interpersonal skills.

Preferred Qualifications:

Experience with speech recognition and text-to-speech technologies.
Familiarity with VoIP and SIP protocols.
Certifications related to IVR or telephony systems.

Prior work experience in Big 4 consulting firm or federal government contractor
Previous experience working for U.S. Social Security Administration (SSA) programs

About Softtek Government Solutions:

Softtek Government Solutions is a professional services firm focused on addressing our nation’s most complex threats and challenges. As a small business we’re committed to supporting our clients’ missions with services delivered by our diverse and experienced staff. With expertise in cybersecurity, emergency preparedness, and public health, our experience base spans federal, state, and local governments, as well as private sector entities.

Softtek Government Solutions encourages collaborative communication and ongoing learning. Some of our benefits include:

Extensive training programs
Gym membership reimbursement
Education reimbursement
Technology benefits
Commuter benefits
Generous paid time off and much more!

Softtek Government Solutions is an Equal Opportunity Employer (EOE)

Quick Apply

Refine Your Search

java ivr architect jobs

IVR Solutions Architect

IVR Solutions Architect

Lead Software Engineer - Genesys Cloud, Contact Center, IVR

Lead Software Engineer - Genesys Cloud, Contact Center, IVR

Principal Architect, NICE CXone

Architect - Genesys App Services | Full Time

Sr. Software Engineer (PEGA)

Principal Consulting Engineer - Contact Center - Five9

Senior Contact Center Engineer (Architect)

Application Development Senior Advisor

Senior Software Engineer - Genesys cloud, IVR, Contact Center

Lead Application Engineer – CCaaS

Lead Data Scientist (Artificial Intelligence/Machine Learning)

Software Engineer Principal (Genesys Cloud)

GCP Application Technical Specialist

Team Leader of Telephony Applications

Google / CCaaS Data Engineer

Principal Platform Engineer- Customer Communication Orchestration

Lead Software Engineer

Senior Genesys Cloud Engineer

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