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7h
Homecare Operations Manager – Michigan Medicaid (Troy, MI)
Alpenglow Homecare LLC —Troy, MI
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9d
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Hcbs Intake Coordinator

Beanstalk Academy -
Bronx, NY

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Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Health insurance authorizations
Customer relationship building
Referral-based lead generation
Managed care
Intake
Caseload management
Sales referrals
Medicaid health insurance
Healthcare referral management
Medicaid regulations
Medicaid
Client referrals
Community relationship building
Experience working with families with children
Stakeholder relationship building

Full Job Description

HCBS Intake Coordinator

Location: Remote (New York City Preferred)
Employment Type: Full-Time
Salary: $70,000–$80,000, commensurate with experience

About the Role

We are seeking an experienced HCBS Intake Coordinator to lead the intake and enrollment process for children and families seeking Home and Community-Based Services (HCBS). This is not an entry-level position. The ideal candidate has extensive experience with New York State Children's HCBS, understands the Children's Waiver, and has established relationships with Care Management Agencies (CMAs) and other referral sources.

This individual will play a key role in growing our HCBS program by building referral relationships, navigating complex eligibility requirements, and ensuring children are connected to services quickly and efficiently.

Key Responsibilities

Manage all HCBS referrals from initial inquiry through enrollment.
Develop and maintain strong working relationships with Care Management Agencies (CMAs), Health Homes, hospitals, pediatric providers, schools, and community organizations to generate and maintain referrals.
Coordinate closely with Care Managers to facilitate timely enrollment into Children's HCBS.
Demonstrate expert knowledge of Serious Emotional Disturbance (SED) and Medically Fragile (MF) eligibility pathways.
Coordinate and facilitate CFASS assessments and all required eligibility documentation.
Assist families in obtaining Children's HCBS services, including Respite, Community Habilitation, Caregiver/Family Supports and Services, and other Children's Waiver services.
Ensure all Medicaid, HCBS, and Managed Care documentation is complete, accurate, and compliant.
Track referrals, assessments, authorizations, and enrollment timelines.
Maintain accurate documentation in the agency's electronic record system.
Serve as a knowledgeable resource for families throughout the intake and enrollment process.
Work collaboratively with leadership to strengthen referral relationships and grow the HCBS program.

Required Qualifications

Minimum 2 years of direct Children's HCBS intake experience.
Extensive knowledge of the New York State Children's HCBS Waiver.
Demonstrated experience navigating SED and Medically Fragile eligibility processes.
Proven success obtaining HCBS Respite, CFASS, and other Children's HCBS services for eligible children.
Established professional relationships with Care Management Agencies (CMAs) and other referral partners.
Strong understanding of Medicaid, Children's Health Homes, Managed Care Organizations, and Children's Waiver requirements.
Excellent communication, organization, and relationship-building skills.
Ability to independently manage a high-volume intake caseload.

Compensation & Benefits

Salary: $70,000–$80,000 based on experience
Fully remote position
Comprehensive medical, dental, and vision insurance
Generous Paid Time Off (PTO)
Paid holidays
Opportunities for professional growth and advancement

Why Join Us?

We are a large childcare organization and we are also building a premier Children's HCBS program focused on helping families access life-changing services. If you're an experienced HCBS professional with strong industry relationships and a passion for connecting children to care, we'd love to hear from you.

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