Top 69 Mid continent hospitality Jobs

Guest Services Agent
Presidio183 LLC —Austin, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Service Representative
Springfield Hospitality LLC —Springfield, OH
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Service Representative
Holiday Inn Express & Suites in Hutchinson —Hutchinson, KS
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Room Attendant
Holiday Inn Express & Suites in Hutchinson —Hutchinson, KS
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Representative ( Part Time All Shifts )
Springfield Hospitality LLC —Springfield, OH
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Room Attendant
Springfield Hospitality LLC —Springfield, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Banquet Server
Springfield Hospitality LLC —Springfield, OH
- Serving
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent Full Time
Candlewood Suites by IHG —Wichita, KS
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
Hospitality Attendant
MC-SP Georgetown II LLC —Georgetown, TX
- Serving
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative
Hilton Garden Inn Wichita Downtown —Wichita, KS
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk /Night Audit
Candlewood Suites by IHG —Wichita, KS
- $12 - $16 an hour
- Part-time
- Management
- Hotel
- High school diploma or GED
Guest Service Manager
Courtyard Flower Mound LLC —Flower Mound, TX
- Full-time
- CPR Certification
- Word processing
- Mid-level
Quick Apply
Guest Service Representative
Broadway8505 LLC —San Antonio, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
House Person
Courtyard Flower Mound LLC —Flower Mound, TX
- Part-time
- English
- Hotel
- Entry level
Quick Apply
Box Office Manager | Full-Time | Chartway Arena @ Old Dominion University
Oak View Group —Norfolk, VA
- $56,000 - $60,000 a year
- Weekends as needed
- Word processing
- Mid-level
- Databases
- Dental insurance
- 401(k)
Guest Service Representative
Shambhu Capital LLC —Gainesville, TX
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Night Auditor
Courtyard Flower Mound LLC —Flower Mound, TX
- Overnight shift
- Management
- Word processing
- Windows
Quick Apply
Hospitality Attendant
TEXOMA35 LLC —Gainesville, TX
- Serving
- Hotel
- High school diploma or GED
Manager of Workplace Experience (Americas)
Pax8 Global —Denver, CO
- $85,000 - $95,000 a year
- Full-time
- Hospitality
- Office
- Ability to lift 50 pounds
- AD&D insurance
- Disability insurance
Guest Service Representative
Residence Inn in Wichita Falls, TX —Wichita Falls, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply

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Guest Services Agent

Presidio183 LLC
Austin, TX

Quick Apply

Job Details

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Description:

Tasks:

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Greet and welcome all guests approaching the Front Desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquires from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow employees and other departments with the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in house groups; be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Use proper two-way radio etiquette at all times when communicating with other employees.
Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.

Requirements:

Activities:

College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.

Skills Needed:

Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Front Desk Agents must posses a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Front Desk Agents must have the ability to multi-task, be detailed-oriented, and be able to problem solve in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.

Quick Apply

Refine Your Search

mid continent hospitality jobs

Guest Services Agent

Guest Service Representative

Guest Service Representative

Room Attendant

Guest Service Representative ( Part Time All Shifts )

Room Attendant

Banquet Server

Front Desk Agent Full Time

Hospitality Attendant

Guest Service Representative

Front Desk /Night Audit

Guest Service Manager

Guest Service Representative

House Person

Box Office Manager | Full-Time | Chartway Arena @ Old Dominion University

Guest Service Representative

Night Auditor

Hospitality Attendant

Manager of Workplace Experience (Americas)

Guest Service Representative

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