Top 124 North east medical services Jobs

CALL CENTER REPRESENTATIVE
NORTH EAST MEDICAL SERVICES —Las Vegas, NV
- $31.60 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
DRIVER I
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $30 an hour
- Clean driving record
- Experience working with individuals with disabilities
- Customer service
DRIVER I (Part-Time)
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $30 an hour
- Part-time
- Clean driving record
- Experience working with individuals with disabilities
- Customer service
Assisted Living Caregiver
North East Medical Services —San Francisco, CA
- $31 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- BLS Certification
Quick Apply
JANITOR I
NORTH EAST MEDICAL SERVICES —Las Vegas, NV
- $30 an hour
- Full-time
- Sanitation
- English
- Fair chance
PACE DRIVER
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $30 an hour
- CDL B
- Experience working with individuals with disabilities
- Customer service
MEDICAL ASSISTANT I P
NORTH EAST MEDICAL SERVICES —Las Vegas, NV
- $37 an hour
- Full-time
- OSHA
- Computer literacy
- BLS Certification
ADMINISTRATIVE ASSISTANT
NORTH EAST MEDICAL SERVICES —Daly City, CA
- $30.00 - $33.65 an hour
- Full-time
- Word processing
- Writing skills
- Office
- Health insurance
- Dental insurance
PROVIDER AND CLIENT SERVICES REPRESENTATIVE
NORTH EAST MEDICAL SERVICES —Burlingame, CA
- $32.08 - $36.15 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
MEDICAL ASSISTANT I
NORTH EAST MEDICAL SERVICES —San Mateo, CA
- $37 an hour
- Full-time
- OSHA
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
12d
PACE RECEPTIONIST
NORTH EAST MEDICAL SERVICES —San Jose, CA
- $31 an hour
- Microsoft Excel
- Microsoft Outlook
- BLS Certification
Assisted Living Cook
North East Medical Services —San Francisco, CA
- $30.00 - $33.65 an hour
- Full-time
- CPR Certification
- Management
- ServSafe
Quick Apply
SECURITY GUARD I (ON-CALL)
NORTH EAST MEDICAL SERVICES —Daly City, CA
- $30 an hour
- On call
- High school diploma or GED
- Fair chance
- Entry level
8d
COOK
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $30.00 - $33.65 an hour
- CPR Certification
- Management
- ServSafe
PACE CAREGIVER
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $31 an hour
- Full-time
- Vital signs
- BLS Certification
- First Aid Certification
- Health insurance
- Dental insurance
PHARMACIST
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $74.79 - $86.40 an hour
- Management
- BLS Certification
- Mid-level
PACE MEDICAL ASSISTANT
NORTH EAST MEDICAL SERVICES —San Jose, CA
- $37 an hour
- Full-time
- OSHA
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
PACE ESCORT
NORTH EAST MEDICAL SERVICES —San Jose, CA
- $30.00 - $33.65 an hour
- Full-time
- BLS Certification
- First Aid Certification
- Children
- Health insurance
- Dental insurance
PACE ACTIVITIES ASSISTANT (TEMP/CONTRACT)
NORTH EAST MEDICAL SERVICES —San Francisco, CA
- $30.00 - $33.65 an hour
- Temporary
- Experience working with individuals with disabilities
- BLS Certification
- HIPAA
CARE COORDINATOR MEDICAL INTERPRETER
NORTH EAST MEDICAL SERVICES —Burlingame, CA
- $36.92 - $41.85 an hour
- Full-time
- Hospital
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance

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CALL CENTER REPRESENTATIVE

NORTH EAST MEDICAL SERVICES -
Las Vegas, NV

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Job Details

Full-time
$31.60 an hour

Qualifications

Foreign language proficiency
Customer communication
High school diploma or GED

Full Job Description

Shift: 12am - 9am

The Call Center Representative I, will be responsible for handling evening inbound and outbound calls, scheduling appointments, providing information about clinic services, and addressing patient inquiries to resolve issues and concerns. This role ensures patient satisfaction and requires excellent communication skills, the ability to work independently, and a commitment to providing excellent customer service. This position will also include duties within the Health Information Systems (HIS) department.

ESSENTIAL JOB FUNCTIONS:

Answer and route incoming calls, including the provider line, through Cisco telephone system to appropriate resources while adhering to telephone etiquette standards.
Manage inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify patients’ needs, clarify information as necessary, research every issue, and provide solutions or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Meet personal/team qualitative and quantitative targets.
Schedule, reschedule, and cancel appointments for patients across all clinics and various specialties and departments.
Conduct updates of demographic data for current and new patients
Verify and update patient insurance information and understand the insurances accepted by each clinic.
Inform and refer patients to clinic services and programs.
Handle Health Information Systems (HIS) tasks.
Assist in outreach projects.
Enter new customer information into the system.
Follow-up on customer calls when necessary.
Check cancellation line /voicemail.
Check In Basket messages from MyChart and appointment request work queue.
Respond to patient portal messages in a timely manner.
Perform other job duties as required by manager/supervisor.

Completion of a high school certificate or equivalent required.
Ability to work in a fast-paced environment, be able to multi-task.
Basic computer knowledge i.e. Microsoft Office Suite
Ability to work variable evening shifts and hours.
Must be detail oriented.
Prior telephonic customer service experience preferred.
Prior experience in a healthcare setting preferred.
Ability to relate to patients in a professional and courteous manner.
Maintain a positive environment while working with coworkers and/or patients within a diverse culture.
Provide excellent customer service to align with the organization’s vision and mission statement.
Must have required internet connection and bandwidth (1 GBmps) at employee’s home.

LANGUAGE:

Must be able to fluently speak, read and write English.
Fluency in Spanish required.

STATUS:

This is an FLSA non-exempt position.
This is not an OSHA high-risk position.
This is a full time position

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Refine Your Search

north east medical services jobs

CALL CENTER REPRESENTATIVE

DRIVER I

DRIVER I (Part-Time)

Assisted Living Caregiver

JANITOR I

PACE DRIVER

MEDICAL ASSISTANT I P

ADMINISTRATIVE ASSISTANT

PROVIDER AND CLIENT SERVICES REPRESENTATIVE

MEDICAL ASSISTANT I

PACE RECEPTIONIST

Assisted Living Cook

SECURITY GUARD I (ON-CALL)

COOK

PACE CAREGIVER

PHARMACIST

PACE MEDICAL ASSISTANT

PACE ESCORT

PACE ACTIVITIES ASSISTANT (TEMP/CONTRACT)

CARE COORDINATOR MEDICAL INTERPRETER

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