Top 88 Ombudsman program manager Jobs

Social Services Manager
The Orchards —Chester, WV
- Full-time
- Skilled nursing facility
- 5 years
- Word processing
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Housing Support Coordinator
FRONT ST MASTER —Santa Cruz, CA
- $23 - $25 an hour
- Full-time
- Working with individuals with disabilities
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
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Ombudsman Program Manager
State of Montana —Helena, MT
- $31.05 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Regional Ombudsman Program Director
Northeast Missouri Area Agency on Aging —Kirksville, MO
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Background check
- Nursing
- Working with individuals with disabilities
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7d
Federal Student Aid Regulatory Case Analyst
Kaiva Tech —Washington, DC
- Full-time
- Remote
- Writing skills
- Mid-level
- Finance
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Forensic Program Manager
NORTH TEXAS BEHAVIORAL HEALTH AUTHORITY —Dallas, TX
- $70,000 - $80,000 a year
- Full-time
- Bilingual
- LMFT
- Microsoft Excel
- Health savings account
- Dental insurance
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Program Manager – Behavioral Residential Services
BrightPath LLC —Brooklyn Park, MN
- $75,000 - $85,000 a year
- Weekends as needed
- Background check
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
Quality Assurance- Manager of Regulatory, QA, and Risk FT/Day
Mee Memorial Hospital —King City, CA
- $63.21 - $83.60 an hour
- Full-time
- RN License
- Ability to walk for extended periods
- English
AR Area Manager/AR Consultant
Rockwell Care —Ontario, CA
- $130,000 - $140,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Office Clerk
ATC —Pensacola, FL
- Full-time
- Microsoft Outlook
- Writing skills
- Office
Youth Center Superintendent - Program Management III
State of Colorado —Grand Junction, CO
- $8,898 - $14,238 a month
- Full-time
- Residential
- Driver's License
- Bachelor's degree
- Wellness program
- Health savings account
14d
Client Ombudsman
GENESEE HEALTH SYSTEM —Flint, MI
- $16.85 - $21.92 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Reliable transportation
- Paid holidays
- Health insurance
Quick Apply
Business Office Manager
Rockwell Care —Yucca Valley, CA
- $85,000 - $95,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Outreach Ombudsman
Disability Policy Consortium —Boston, MA
- $50,000 - $54,000 a year
- Full-time
- Spanish
- Working with individuals with disabilities
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
TEACHER CTE (AUTO TECH)
Highline Public Schools —Seattle, WA
- $71,962 - $140,638 a year
- Full-time
- Classroom
- Mid-level
- Neurology
Case Manager (ALF)
Elderwood —Waverly, NY
- $20.50 - $25.56 an hour
- Full-time
- Clean driving record
- English
- Mid-level
TEACHER CTE (DL CULINARY)
Highline Public Schools —Seattle, WA
- $71,962 - $140,638 a year
- Full-time
- High school
- Teaching Certification
- Mid-level
ACT Team Case Manager
Apis Services Inc —Dover, DE
- $17.38 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Paid training
- Wellness program
Quick Apply
Aging Case Manger
Purchase Area Development District —Mayfield, KY
- $32,000 - $34,000 a year
- Full-time
- Background check
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Disability Program Specialist IV
The State of Oklahoma —Oklahoma County, OK
- $50,000 a year
- Full-time
- Microsoft Excel
- Management
- Working with individuals with disabilities
4d

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Social Services Manager

The Orchards -
Chester, WV

Quick Apply

Job Details

Full-time

Qualifications

LSW
Working with families

Full Job Description

Social Services

For over the last seventy years, The Orchards have continued the traditional values inspired by the Fox Family: respect for one another, concern for each resident’s well-being, and encouragement of individual interests and enjoyment of life’s pleasures. These values are a gift The Orchards staff members share every day with residents and each other.

Position Summary

The Social Services coordinator works closely with residents and their families to ensure all matters of resident care are coordinated from admission to discharge.

The ideal candidate is compassionate, organized and skilled at connecting individuals with community resources, support services and interdisciplinary teams to promote positive outcomes and improve quality of life for those served. They should demonstrate problem solving skills, maintain confidentiality and effectively manage multiple cases or responsibilities in a fast-paced environment.

Duties & Responsibilities

Effective leadership that includes supporting core values, addressing zero tolerance behaviors and maintaining active communication with all employees.
Reviews and prioritize grid of organizational and Minimum Data Set (MDS) assessments with various staff members each day including, but not limited to sections C, D, E, and Q of the MDS. Reviews charting and data regarding residents' cognition, psychosocial information, behaviors, and moods.
Interacts daily with residents and their families to counsel, intervene, and report on action items including but not limited to: admissions, room changes, potential payer changes, resident life issues or concerns (can be walk-ins or scheduled in advance).
Coordinates and completes insurance authorizations and updates for various managed care and commercial insurance.
Complete and maintain PASRRs, HENS, and other documents required for SNF admission and/or continued stay
Complete and maintain NOMNCs and SNF ABNs as required
Coordinates discharges from the Orchards including, but not limited to making needed referrals, transportation, doctors’ orders (with nursing), pharmacy needs, and family meetings as needed.
Coordinates, manages, and evaluates facility concern and grievance programs
Attends meetings with other staff to discuss residents and to participate in care planning, restorative care planning, discharge planning, utilization review, falls, obtain/order DME when appropriate, case management, alleged abuse investigations, and quality assessment activities and analysis. Attend other meetings as required or appropriate for position.
Serves as resident and campus liaison for SNF, ALF, and ILF with APS, the Ombudsman, and other resident stakeholders or groups
Travels to other campuses as required to provide social services support as required.

Supervisory Responsibilities

Directly supervises Social Service Coordinators and carries out supervisory responsibilities in accordance with the organization’s policies at the OEL and SP campuses.

Education & Experience

Bachelor’s degree in social services or related field eligible to qualify for WV licensure.
Licensed in West Virginia Social Work (LSW) – Required
Minimum of five (5) years of related experience and/or training in a geriatric care facility preferred; or an equivalent combination of education and experience.
Ability to complete all annual state-mandated training requirements, including regular in-service education and external training programs.

Clinical Support & Quality Improvement

Assist with performance improvement initiatives and continuous quality improvement efforts.
Support survey readiness/compliance activities.
Serve as a resource for regulatory standards, case mix management, and quality measures.
Participate in resident care problem-solving conferences and interdisciplinary collaboration.
Support initiatives that improve clinical outcomes, operational systems, and resident safety.

Compliance and Resident Safety

Maintain current knowledge of federal, state, and local regulations.
Promote an environment focused on resident safety, risk reduction, and error prevention.
Demonstrate knowledge of proper identification, reporting, and resolution of healthcare errors.
Collaborate with department supervisors to maintain compliance with organizational standards and regulatory requirements.

Skills and Abilities

Experience in long-term care, senior living, rehabilitation, or related healthcare setting preferred.
Knowledge of state and federal healthcare regulations and survey processes.
Strong leadership, organizational, communication, and interpersonal skills.
Ability to work collaboratively across departments and support a team-centered culture.
Skills specific to communicating with geriatric residents and their families are needed. May need additional skills with special-need geriatric residents, such as those with dementia, Alzheimer's, or those requiring advanced health care.
Strong knowledge of spreadsheet and word processing software for creating reports and correspondence.

Why Join The Orchards?

At The Orchards, we believe exceptional care begins with exceptional people. We are committed to creating a supportive environment where employees are valued, residents are respected, and professional growth is encouraged.

The Orchards is an Equal Opportunity Employer and is committed to creating an inclusive and respectful workplace for all employees and applicants. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

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Refine Your Search

ombudsman program manager jobs

Social Services Manager

Housing Support Coordinator

Ombudsman Program Manager

Regional Ombudsman Program Director

Federal Student Aid Regulatory Case Analyst

Forensic Program Manager

Program Manager – Behavioral Residential Services

Quality Assurance- Manager of Regulatory, QA, and Risk FT/Day

AR Area Manager/AR Consultant

Office Clerk

Youth Center Superintendent - Program Management III

Client Ombudsman

Business Office Manager

Outreach Ombudsman

TEACHER CTE (AUTO TECH)

Case Manager (ALF)

TEACHER CTE (DL CULINARY)

ACT Team Case Manager

Aging Case Manger

Disability Program Specialist IV

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