Job Description
Fusion Innovation's recent growth has earned us a top spot in the Inc 5000 Fastest Growing Private Companies in America and in Washington Business Journal's Best Places to Work multiple years in a row. Our team members are passionate about their work and are empowered to contribute their unique skills and perspectives to our projects. Here at Fusion, we put people first. When you join us, you don't just join a company, you join a family. If you are ready to be part of a fun and engaging team where your innovative ideas are heard, supported, and make ever lasting mission impacts for our Nation's most sensitive programs, you have come to the right place.
Position Overview
In this role you will own the design, delivery, performance, and operational evolution of the administrative services domain for a large-scale, globally distributed mission platform. You will take direct ownership of the control plane, administrative interfaces, user and role management, and peripheral/device management services, enabling the broader platform to be deployed and operated consistently in the field. This role will also lead technical engagement with peripheral vendors, device middleware providers, and SDK suppliers to certify components into the platform and maintain compatibility over time. This is a critical role for someone who can combine software/service ownership, platform administration design, integration discipline, and delivery leadership across a complex distributed environment.
Responsibilities
Own the administrative services portfolio for a globally distributed software platform, including: control plane services, administrative interfaces and management views, user and role administration, authentication and authorization services; install, upgrade, and lifecycle management services, peripheral and middleware management services
Define and maintain the architecture and delivery roadmap for administrative capabilities across multiple environments and deployment types
Lead development and sustainment of administrative user experiences for different classes of users, including: system administrators, operations personnel, support and field teams, site or regional managers, role-specific business users requiring limited administrative visibility
Own platform-level user management patterns, including: user provisioning and lifecycle management, role-based access control, permissions models, delegated administration patterns, secure administrative workflows
Oversee the integration and lifecycle management of peripherals and device middleware, including: drivers, SDKs, vendor APIs, middleware services, version compatibility and upgrade planning
Serve as the primary technical lead for vendor engagement related to device and middleware certification into the platform
Define and manage the process for introducing new peripherals or middleware providers into the system, including: technical evaluation, certification criteria, compatibility testing, documentation and supportability requirements
Ensure the administrative services domain supports reliable installation, upgrade, rollback, and support operations across globally distributed sites
Partner with Software Architecture, Platform Engineering, Security, Field Engineering, Operations, and QA to ensure the admin/control-plane stack is robust and supportable
Reduce load on the overall Software Architect by independently managing this service domain and driving delivery outcomes for it
Participate in technical triage and root-cause analysis for issues involving administration, auth, user access, device integration, and platform management workflows
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Required Skills
Active Top Secret/SCI with Polygraph.
Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, Information Systems, or related technical field. 4 Additional years of experience can substitute for a degree.
10+ years of software engineering, data platform engineering, search engineering, or analytics platform experience, including 4+ years leading a major technical service area or team.
Strong experience designing and delivering administrative/control-plane services for complex distributed systems
Experience with one or more of the following domains: user and role management, authentication and authorization services, administrative UI/UX for operational systems, install/upgrade/lifecycle orchestration, device/peripheral management platforms
Experience leading cross-functional delivery across software, operations, QA, and field/support teams
Ability to engage external vendors and hold them to technical integration, documentation, and certification standards
Strong problem-solving skills with the ability to manage both roadmap work and operational support issues
Strong written and verbal communication skills, including technical design documentation and executive-level summaries
Proven experience integrating third-party vendor components into production systems, including: hardware peripherals, SDKs, middleware, drivers and versioned dependencies
Strong understanding of compatibility management across software, firmware, drivers, and vendor releases
Experience managing service delivery in environments with multiple user personas and differing levels of administrative access
Ability to define service boundaries, ownership models, and roadmaps for a complex service portfolio
Domestic and/or international project travel may be required.
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Desired Skills
Master’s degree in Data Engineering, Computer Science, Analytics, or related field
Experience in Linux-based distributed environments
Experience with Java-based backend services and modern web administrative interfaces
Experience with role-based access control, identity federation, and secure admin workflows
Experience with remote management of fielded systems across geographically distributed sites
Experience designing software certification/onboarding processes for third-party peripherals and vendors
Familiarity with release engineering and compatibility testing for drivers, SDKs, and middleware components
Experience with highly available or mission-critical operational platforms
Experience creating technical documentation and knowledge artifacts for admin workflows, upgrade procedures, and supported device matrices
Experience with modern frontend administrative frameworks (e.g., Vue.js or similar)
Experience with service platforms using technologies such as Consul, Nomad, Vault, or equivalent orchestration/service-discovery stacks
Experience with observability and operational tooling for control-plane services
Familiarity with image capture, scanning, reader devices, kiosk/eGate-style systems, or other edge peripherals
Experience with multilingual administrative interfaces or globally deployed platforms
Experience supporting formal certification/testing programs for external hardware or middleware providers
Please note that all applicants must be U.S. citizens and require additional screening from our clients.
Fusion Innovation LLC is an Equal Opportunity/Affirmative Action Employer.
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About Fusion Innovation
Our primary focus is on developing people to further their own unique craft. This includes helping our team become more experienced leaders, learn a team-first mentality, strive for more innovation, be thought leaders, and better overall people. By putting our people first and treating them as family and helping to develop their careers in a unique and specific fashion, we’re not just giving them more opportunities to grow and be successful, we’re also raising the bar for what our customers, families, and communities receive.
Don’t Just Join a Company - Join a Family
Exciting work, innovative colleagues, great teammates, unique customers, and a company that invests in you personally and professionally. We work hard to make Fusion Innovation a place that makes people excited to come to work; where colleagues stay connected and engaged; and where loved ones are welcomed with open arms.
We hope this makes us feel less like a company and more like a family. We achieve this by our commitments to you, our culture, and our employee focused perks.
