Top 3318 Patient navigator Jobs

Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
Healthcare Advocate - Remote
Prevail Healthcare —Remote
- $20 - $45 an hour
- Contract
- Remote
- Spanish
- LVN
- RN License
Quick Apply
3h
EAP Work Life Consultant
CuraLinc Healthcare and Marquee Health —Remote
- Full-time
- Remote
- Research
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Patient Navigator 2
University of California San Francisco —San Francisco, CA
- Bachelor's degree
- Experience equivalent to degree accepted
- 1 year
Care Navigator
Crossover Health —Remote
- $23.53 - $31.00 an hour
- Email
- Remote
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
2d
Enrollment Specialist
Nabi —Remote
- Weekends as needed
- Remote
- Communication skills
- Entry level
Patient Navigation (Non-Clinical)
Guideway Care —Remote
- $16 - $18 an hour
- Full-time
- Remote
- Background check
- Pass drug screening
- Research
- Disability insurance
- Health insurance
Quick Apply
Patient Navigator
SYSTEM West Virginia University Health System —Remote
- Full-time
- Remote
- Mid-level
- Office
- High school diploma or GED
12d
Onboarding Guide (Patient Enrollment)
Hera —New York State
- $25 - $50 an hour
- Choose your own hours
- Remote
- Children
- Entry level
Quick Apply
12d
Patient Advocate Specialist
Firstsource Healthcare —Remote
- $17 - $19 an hour
- Monday to Friday
- Remote
- High school diploma or GED
- Ability to sit for extended periods
- Organizational skills
- Health insurance
- Dental insurance
Patient Experience Navigator
RWJ New Brunswick —New Brunswick, NJ
- $64,500 - $80,700 a year
- Full-time
- Microsoft Excel
- Inpatient
- Mid-level
- Disability insurance
- Health insurance
Care Coordinator
Pomelo Care —Remote
- $21.63 - $24.04 an hour
- Monday to Friday
- Remote
- Mid-level
- Children
- 2 years
- Paid parental leave
- Health savings account
Patient Navigator - Diabetes Center - Days
Endeavor Health —Chicago, IL
- $21.08 - $31.62 an hour
- Part-time
- High school diploma or GED
- Travel
- Data entry
- Wellness program
- Health savings account
Care Navigator (Florida- Part-Time)
Nolia Health —Florida
- $26 - $33 an hour
- Part-time
- Computer literacy
- Mid-level
- Older adults
- Flexible schedule
Quick Apply
Care Management Processor (REMOTE) - WA ONLY
Molina Healthcare —Washington State
- $21.78 - $33.42 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
Patient Navigator - Remote In Michigan
McLaren Health Care —Flint, MI
- Full-time
- Remote
- Surgery
- High school diploma or GED
- Home Health
Patient Financial Counselor
Spire Orthopedic Partners —Stamford, CT
- $26.40 - $33.00 an hour
- Full-time
- Remote
- Bilingual
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Patient Navigator
The McLean Hospital Corporation —Belmont, MA
- $23.34 - $33.37 an hour
- Part-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Computer skills
- Opportunities for advancement
Quick Apply
3d
Patient Navigator
Wayward Medical Management Inc —San Francisco, CA
- $24 - $38 an hour
- Full-time
- Hybrid work
- Bilingual
- Medical office experience
- HIPAA
Quick Apply
14d
Patient Navigator 3
University of California San Francisco —San Francisco, CA
- Microsoft Excel
- Microsoft Outlook
- LVN
9d

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Care Navigator (Remote - Massachusetts)

CareSource -
Massachusetts

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Job Details

Full-time
$41,200 - $66,000 a year

Qualifications

Customer communication
Basic math
High school diploma or GED

Full Job Description

Job Summary:

The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations.

Essential Functions:

Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities.
Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed
Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly
Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities
Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance)
Provide administrative support as assigned
Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc.
Help members schedule transportation to medical appointments; assist members with booking issues
Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations)
Coordinates interpreting and translation supporting services for the member (including ADA compliance)
Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information
Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects
Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed
Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed
Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements
Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs
Performs any other job related duties as requested.

Education and Experience:

High School or GED required
One (1) year of related experience in a health-related service field required

Competencies, Knowledge and Skills:

Critical thinking and troubleshooting skills
Strong customer service and problem-solving skills
Ability to work in multiple systems, often simultaneously
Clear, concise, and effective oral and written communication
Strong time management and demonstrated ability to work independently
Flexibility to adapt to business needs
Motivated team player
Excellent organizational skills
High attention to detail and accuracy
Basic arithmetic skills required
Proficiency in Microsoft Office Suite

Licensure and Certification:

None required

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$41,200.00 - $66,000.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Apply Now

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This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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