Top 42 Podium Jobs | SimplyHired

AI Customer Success Manager
Podium —Remote
- Mid-level
- Analysis skills
- Travel
- Paid parental leave
- Disability insurance
Personal Assistant
Podium Education —Tempe, AZ
- $35 an hour
- Part-time
- Driver's License
- Reliable transportation
- Communication skills
Quick Apply
Partner Marketing Manager
Podium Education —Remote
- Full-time
- Remote
- Google Workspace
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Assembly Technician I
Podium Automation —New York, NY
- $25 an hour
- 8 hour shift
- Inventory control
- High school diploma or GED
- Manufacturing
Enterprise Account Executive
Podium —Remote
- Mid-level
- Travel
- 4 years
- Paid parental leave
- Disability insurance
13d
AI Onboarding Specialist
Podium —Lehi, UT
- Office
- Bachelor's degree
- 1 year
- Paid parental leave
- Disability insurance
Electrical Design Engineer
Podium Automation —New York, NY
- $70,000 - $100,000 a year
- Full-time
- Continuous improvement
- Electrical Engineering
- Mechanical knowledge
Delivery Associate
PODIUM LOGISTICS LLC —Englewood, CO
- $17 an hour
- Overtime
- No experience needed
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Sales Development Representative
Podium —Lehi, UT
- Monday to Friday
- Office
- Bachelor's degree
- Business
- Paid parental leave
- Disability insurance
Inbound Sales Development Representative
Podium —Lehi, UT
- $40,000 a year
- Communication skills
- Entry level
- Paid parental leave
- Disability insurance
Sales Engineer
Podium Automation —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- Communication skills
- Commercial
Supply Chain Operations Lead
Podium Automation —New York, NY
- $90,000 - $110,000 a year
- Full-time
- Office
- Continuous improvement
- Senior level
Technical Recruiter & People Partner
Podium Automation —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- 4 years
- Communication skills
Campus Activator - The Global Career Accelerator Ambassador
Podium Education —Austin, TX
- Full-time
- Mid-level
- University
Quick Apply
Swiss Lathe Machinist
Podium Products —Mooresville, NC
- $250 - $500 a day
- Temporary
- Mid-level
- Continuous improvement
- Quality control
- Relocation assistance
- Referral program
Quick Apply
11d
Product Manager - Internal Tools
Podium —Lehi, UT
- Office
- SQL
- Analysis skills
- Paid parental leave
- Disability insurance
Quick Apply
9d
Associate Partner Manager, Automotive OEM
Podium —Lehi, UT
- Office
- Travel
- Organizational skills
- Paid parental leave
- Disability insurance
Performance Marketing Manager, Digital
Podium —Lehi, UT
- SQL
- APIs
- Senior level
Quick Apply
Senior AI Engineer
Podium —Lehi, UT
- System design
- Continuous improvement
- 1 year
- Paid parental leave
- Disability insurance
Auto Body Paint Technician
Podium Body Works —Liberty Hill, TX
- $25 - $32 an hour
- Full-time
- ASE Certification
- Mid-level
- 3 years
- Paid training
- Paid time off
Quick Apply

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AI Customer Success Manager

Podium -
Remote

Apply Now

Job Details

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication

Full Job Description

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local businesses.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

As a Regional Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.

You will be expected to travel up to 20% of the time.

What you will be doing:
Serve as the primary post-sales point of contact for a variety of small business customers

Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products

Help customers achieve maximum value from products and achieve business objectives

Responsible for identifying opportunities for upselling and cross-selling within existing accounts

Proactively engage with customers during the renewal process to secure renewals and drive customer retention.

Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage

Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.

Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.

What you should have:
1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry

Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.

Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.

Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.

Technically adept and able to grasp complex software concepts quickly

Empathetic and customer-centric mindset, committed to driving customer success

Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.

Collaborative team player with the ability to work cross-functionally to achieve common objectives.

What we hope you have:
A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate

Experience with customer success platforms and tools.

Familiarity with CRM and customer support software.

Knowledge of online reputation management and customer feedback processes.

Why you’ll love working here:
Podium is the best place to work to:
Join the leaders in AI agents

Unlock career-defining growth

Build with world-class talent

Make a real impact on local businesses

Benefits

Open and transparent culture

Life insurance, long and short-term disability coverage

Paid maternity and paternity leave

Fertility Benefits

Generous vacation time, plus three 4-day summer holiday weekends

Excellent medical, dental, and vision benefits

401k Plan

Bi-annual swag drops with cool Podium gear and apparel

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Apply Now

Refine Your Search

podium jobs

AI Customer Success Manager

Personal Assistant

Partner Marketing Manager

Assembly Technician I

Enterprise Account Executive

AI Onboarding Specialist

Electrical Design Engineer

Delivery Associate

Sales Development Representative

Inbound Sales Development Representative

Sales Engineer

Supply Chain Operations Lead

Technical Recruiter & People Partner

Campus Activator - The Global Career Accelerator Ambassador

Swiss Lathe Machinist

Product Manager - Internal Tools

Associate Partner Manager, Automotive OEM

Performance Marketing Manager, Digital

Senior AI Engineer

Auto Body Paint Technician

I want to receive the latest job alert for podium

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