Top 46132 Professional answering service Jobs

WFH Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
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Customer Service Representative
Call Experts —Remote
- $12 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
Quick Apply
9d
MRI Clinic Coordinator
Guam Radiology Consultants —Tamuning, GU
- Full-time
- Customer service
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
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Cook
Traditions of Waterville —Waterville, MN
- $17 - $19 an hour
- Part-time
- Background check
- Cooking
- In-person
- Health insurance
- Dental insurance
Quick Apply
Pharmacist
Hy-Vee HealthMarket —Zumbrota, MN
- $65 - $69 an hour
- Part-time
- Management
- Sales
- Merchandising
Quick Apply
Licensed Client Service & Insurance Support Specialist
Horan Companies, Inc —Baldwinsville, NY
- $28 - $30 an hour
- Full-time
- Background check
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
Intermediate Care Tech - Military Medic and Corpsmen Program - FT
Carilion Clinic —Roanoke, VA
- $18.70 - $26.18 an hour
- Online Application
- Hospital
- Military
- BLS Certification
- Health insurance
- Dental insurance
Paralegal
Griffin Reynolds & Associates —Oklahoma City, OK
- $18 - $25 an hour
- Full-time
- Writing skills
- Mid-level
- Organizational skills
Quick Apply
Dental Business Assistant / Front Office (1 Yr Dental Office Exp Req)
Summit Dental Group —Fort Wayne, IN
- From $22 an hour
- Full-time
- Private practice
- Dental office
- In-person
- Paid holidays
- Health insurance
Quick Apply
Loan Specialist - Columbia, MO
Veterans United Home Loans —Columbia, MO
- $75,000 - $100,000 a year
- Weekends as needed
- Communication skills
- Entry level
- Under 1 year
- Health savings account
- Health insurance
Quick Apply
CT Technologist
Burke Health —Waynesboro, GA
- $30 - $34 an hour
- 12 hour shift
- Acute care
- Background check
- CPR Certification
- Health savings account
- Health insurance
Quick Apply
Contract & Closing Coordinator
Hills View Homes Inc. —Rapid City, SD
- $47,000 - $60,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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ER / ICU Overnight - Certified Veterinary Technician
University of Minnesota Veterinary Medical Center —Saint Paul, MN
- $22.53 - $27.07 an hour
- Online Application
- Background check
- Blood sampling
- Mid-level
- Health savings account
- Paid holidays
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Radiology Technologist - $1,000 Sign-On Bonus
Trinity Health - IHA —South Lyon, MI
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Computer literacy
- Flexible schedule
Mobile Mammography Technologist
Rezolut —Pomona, CA
- $50 - $59 an hour
- Full-time
- BLS Certification
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Veterinarian receptionist
Troy animal clinic —Troy, AL
- $14 - $20 an hour
- Part-time
- Anatomy knowledge
- Administrative experience
- In-person
- Employee discount
Quick Apply
School Nurse
Striar Hebrew Academy —Sharon, MA
- $36 - $37 an hour
- Part-time
- Nursing
- RN License
- Writing skills
- Health insurance
- Paid time off
Quick Apply
Pharmacy Technician
Davis Pharmacy —Vermillion, SD
- $15 - $20 an hour
- Full-time
- Customer service
- High school diploma or GED
- Cleaning
- Paid time off
- 401(k) matching
Quick Apply
5d
Assistant Corporation Counsel
Pierce County —Ellsworth, WI
- $83,200 - $95,097 a year
- Full-time
- Basic math
- English
- Office
- Health savings account
- Health insurance
Quick Apply
Registered Nurse
The Hannah B G Shaw Home —Middleboro, MA
- $33 - $37 an hour
- Part-time
- Background check
- Serving
- Mid-level
Quick Apply

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WFH Healthcare Customer Service (Insurance Knowledge a Plus)

HOLLIS COBB ASSOCIATES LLC -
Duluth, GA

Quick Apply

Job Details

Benefits

Work from home

Qualifications

Serving clients
Electronic health records (EHR) management
High school diploma or GED
Insurance medical billing
Medical explanation of benefits reviews
Medical debt collection accounts
Hospital experience
Patient collections management

Full Job Description

Position Summary:

As a Healthcare Customer Service and Collections Representative in our call center, responsibilities include but aren't limited to, answering a high volume of inbound calls, researching and responding to billing questions and inquiries, negotiating payments on patient account balances, and communicating hospital financial policies to patients while providing high level customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintain a high level of Customer Service and professionalism, while researching and responding to billing questions and inquiries
Maintain a high volume of inbound calls
Negotiating payments on patient account balances, and communicating hospital financial policies to patients and identifies patients who need financial assistances
May work accounts assigned to Hollis Cobb in EHR work queues
Adhere to the production standards set for the department and client
Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
Other duties as assigned by manager

Required Previous Experience:

Working in a healthcare call center and/or hospital environment
Thorough understanding of health insurance

KNOWLEDGE, SKILLS & ABILITIES:

Proven interpersonal skills that include empathy, patience, kindness, and respect when interacting with patients
Self-motivated; critical thinker
Strong organizational, written and communication skills
Ability to work from home, while always maintaining a professional atmosphere
Must be able to read and interpret an EOB
Working knowledge of HIPAA
Knowledge of Medicare, Medicaid
Knowledge of other contract payers (HMO, PPO)
Advanced computer and typing skills using Microsoft Word, Excel
Communication that demonstrates the ability to deliver a concise message with clear receptivity
Sensitivity to our client’s needs and matching our performance to deliver results

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

High school diploma or equivalent - required
2+ years of healthcare customer service, healthcare collections, billing and healthcare insurance experience – required
Epic – required
CPAR, CHAA, and CFC Certifications - preferred

PHYSICAL SKILLS AND ABILITIES

While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also, may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch or crawl; see, talk and hear.

WORK ENVIORNMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent/employee works in a temperature-controlled office environment or a Work from Home office environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. All incumbents/employees are provided a Webcam and are required to be on camera 100% of the time during the scheduled shift.

Illinois, Maryland, Massachusetts and New Jersey residents click below for compensation and benefits

https://www.holliscobb.com/state-specific-benefits/ (https://www.holliscobb.com/state-specific-benefits/)

Experience

Required

2 year(s): Epic
2 year(s): Working in a Healthcare Call Center and/or hospital environment
2 year(s): Billing and healthcare insurance
2 year(s): Healthcare Collections
2 year(s): Healthcare Customer Service

Licenses & Certifications

Preferred

ACPAR
Billing
CPAR

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

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professional answering service jobs

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