Top 56 Suicide prevention hotline Jobs

Crisis Hotline Specialist (Part-Time & Full-Time)
Community Crisis Services —Hyattsville, MD
- $21.05 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Team Leader - Hotlines - Remote
Safe Horizon —New York, NY
- $62,000 - $66,938 a year
- Full-time
- Remote
- Microsoft Outlook
- Writing skills
- Mid-level
Hotline Specialist EMPACT
La Frontera Center Inc. —Tempe, AZ
- Full-time
- 5 years
- Office
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Hotline Program Associate
Felton Institute —San Francisco, CA
- $20 - $24 an hour
- Part-time
- Writing skills
- Microsoft Office
- Travel
- 403(b) matching
- Health insurance
Hotline Provider (281-Care)
Talbert House —Cincinnati, OH
- $18.75 - $21.00 an hour
- Full-time
- High school diploma or GED
- Driving
- In-person
Quick Apply
Hotline Provider (2nd Shift/ Part Time)
Talbert House —Cincinnati, OH
- $18 - $21 an hour
- Part-time
- High school diploma or GED
- Driving
- In-person
Quick Apply
Crisis Triage/Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- $19 an hour
- CPR Certification
- Computer literacy
- Writing skills
Quick Apply
Information & Referral Specialist (Part-Time & Full-Time)
Community Crisis Services —Hyattsville, MD
- $21.05 an hour
- 12 hour shift
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Hotline Provider - 281-CARE (3rd Shift - Weekends Only)
Talbert House —Cincinnati, OH
- $18 - $22 an hour
- Weekends only
- High school diploma or GED
- Driving
- In-person
Quick Apply
7d
Hotline Training Specialist
Northwest Human Services, Inc. —Salem, OR
- $25.05 - $37.55 an hour
- Full-time
- Classroom
- Master of Social Work
- Bachelor of Science
- Paid holidays
- Loan repayment program
Quick Apply
988 Crisis Call Coordinator
North Central Mental Health Services, Inc. —Columbus, OH
- From $22 an hour
- Weekends as needed
- Computer literacy
- Microsoft Office
- Associate's degree
- Free parking
- Paid training
Quick Apply
988 Crisis Triage/Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- $19 an hour
- Weekends as needed
- CPR Certification
- LPC
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Full Time Crisis Line Phone Counselor
Crisis Support Services of Alameda County —Oakland, CA
- $25 an hour
- Weekends as needed
- Hybrid work
- Background check
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Part Time Crisis Line Phone Counselor
Crisis Support Services of Alameda County —Oakland, CA
- $25 an hour
- Part-time
- Hybrid work
- Background check
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Senior Social Worker - Suicide Prevention Team
US Veterans Health Administration —Tacoma, WA
- $104,892 - $136,362 a year
- Online Application
- Background check
- Master of Social Work
- Patient monitoring
- Paid parental leave
- Paid holidays
8d
On Call Program Associate
Felton Institute —San Francisco, CA
- $27.54 an hour
- Part-time
- Writing skills
- Microsoft Office
- Psychology
Crisis Hotline Clinical Supervisor
Northwest Human Services, Inc. —Salem, OR
- $70,720 - $106,080 a year
- Full-time
- Management
- Mid-level
- Doctor of Philosophy
- Paid holidays
- Disability insurance
Quick Apply
Crisis Hotline Specialist
Ravenwood Health —Chardon, OH
- $18 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Continuing education credits
- Mileage reimbursement
Quick Apply
Crisis Phone Counselor
Felton Institute —San Mateo, CA
- $28 an hour
- 8 hour shift
- Current TB test
- Adults
- 21 years or older
2d
Lifeline Weekend Supervisor (MUST RESIDE IN MA)
Family Services of the Merrimack Valley —Lawrence, MA
- $26 an hour
- Part-time
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
Quick Apply

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Crisis Hotline Specialist (Part-Time & Full-Time)

Community Crisis Services -
Hyattsville, MD

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Job Details

Part-time
$21.05 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Referral program

Qualifications

Computer operation
Serving clients
Phone communication
English
High school diploma or GED
Computer skills

Full Job Description

Community Crisis Services, Inc. seeks Hotline Specialists to staff our 24/7 hotline serving callers in need from Prince George’s County, the state of Maryland, and across the nation. Hotline Specialists serve those needing access to homeless shelters, information about health and human service agencies, support in times of emotional distress, or even help staying safe through thoughts of suicide through contracts with several government and non-profit agencies. CCSI’s hotline program provides a variety of services.

Hotline Specialists will receive 40 total hours of training related to active listening skills, suicide prevention practices, and the utilization of agency resources to match callers with needed information. Specialists are needed to be warm, compassionate, patient, calm in crisis situations, and open to continued growth and development. The position has the potential to be mostly performed remotely, as this is a hybrid position. Staff must reside in either the District of Columbia, Maryland or Virginia.

Candidates must be able to participate in and complete mandatory in-person orientation and training during the first 6 weeks of employment.

Available shifts

Full-time and Part-time positions
Weekdays and weekends
Multiple Shifts:
- Day (8am-4pm)
- Evening (4pm-12am)
- Overnight (12am-8am)

Qualifications

Successful completion of Initial Crisis Intervention Training.
Completes ASIST Training
Must listen and communicate well, be non-judgmental, have self-initiative and work well as a team member.
Successful use of Language Line and TTD services.
High School Diploma/GED
Must have a computer/laptop, high-speed internet and a quiet workspace

Responsibilities

Have the ability to work in a highly stressful environment that deals with callers in crisis.
Provide counseling, information and referrals to callers.
Assess each caller’s presenting problem, support systems, coping skills and level of emergency to determine appropriate intervention.
Thoroughly and accurately complete a statistics sheet on each call. Completes homeless forms, protective services forms, suicide forms, regular caller forms, etc. when required.
Maintains confidentiality of callers and agency.
Keeps updated by reading the communication log and other data available.
Completes clerical work as needed.
Communicate problems to supervisors when necessary.
Abides by all hotline policies and procedures, uses Language Line as needed, has good communication skills, shows empathy to all callers/clients
Attend in-services and meetings as scheduled
Does not leave the phones unattended under any circumstances (leaving work location).
Must be available to work holidays as needed and help maintain 24/7 shift coverage.
Hotline specialists are classified as essential personnel and are required to report for duty accordingly.
Acknowledges receipt of the Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector
Performs other duties as requested from time to time that are not specifically listed but are consistent with the position and skills of the incumbent and necessary for the efficient and effective operation of CCSI.

Required Skills and Abilities:

Demonstrates maturity and empathy, consistently providing attentive, courteous, and informative service.
Demonstrates exceptionally strong written and verbal communication skills.
Excellent oral and written communication skills in English to convey information and ideas effectively.
Gives full attention to others, asks appropriate questions, and actively listens to ensure understanding.
Maintains a positive outlook, rebounds quickly from frustrations, and keeps a friendly demeanor in stressful situations.
Confidently works independently while effectively collaborating as part of a professional team.
Demonstrates a systematic approach to tasks and assignments.
Possesses strong analytical and problem-solving skills, identifying and addressing issues by following proper procedures.
Reliable and punctual, with a strong ability to adhere to schedules based on call center needs.
Consistently follows call center program policies and procedures.
Proficient in using technology, including telephones, computers (PC), laptops, software, and email.
Manages multiple tasks simultaneously, maintaining accuracy and composure in distracting and urgent situation.

Work Conditions

Holidays, Evening and weekend coverage required, depending on scheduled shifts.
Hours are flexible to meet program needs.
Potential exposure to highly emotional and stressful situations, potential exposure to aggressive encounters via telephone.

Benefits

Health & Vision Insurance (FT Status)
Dental Insurance (FT Status)
Life & Disability Insurance (FT Status)
401(k) Retirement Services
Employee Assistance Program
Flexible Spending Account
Holiday Premium Pay
Paid Time Off
Referral Program
Perks at Work

Equal Employment Opportunity

Community Crisis Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about Community Crisis Services Inc. and other exciting and fulfilling career opportunities, please visit us at: https://tinyurl.com/CCSIMD-Careers.

Apply Now

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suicide prevention hotline jobs

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