Top 7 Tata communications Jobs

Sr Manager - Sales- Americas
Tata Communications —Matawan, NJ
- $96,000 - $126,240 a year
- Full-time
- 7 years
- Bachelor's degree
- Senior level
- Dental insurance
- Vision insurance
Sr Manager - Solution Engineering
Tata Communications —Matawan, NJ
- $149,565 - $196,678 a year
- Online Application
- Remote
- Computer Science
- 3 years
- Travel
- Dental insurance
- 401(k)
Associate Director - Customer Interaction Suite
Tata Communications —Atlanta, GA
- $137,725 - $181,107 a year
- Full-time
- Senior level
- Communication skills
- Commercial
- Dental insurance
- Vision insurance
Assistant Manager - Programmable Technology
Tata Communications —Township of Wall, NJ
- $101,409 - $127,775 a year
- Overtime
- Laboratory experience
- Mid-level
- 4 years
- Dental insurance
- 401(k)
Sr Manager - Sales- Americas
Tata Communications —Georgia
- $96,000 - $126,239 a year
- Full-time
- Marketing
- Bachelor's degree
- Travel
- Dental insurance
- Vision insurance
Sr Solution Architect - Customer Interaction Suite
Tata Communications —Matawan, NJ
- $137,600 - $180,944 a year
- Full-time
- Travel
- Senior level
- Communication skills
- Dental insurance
- Vision insurance
11d
Associate Director - Sales- Americas
Tata Communications —Matawan, NJ
- $122,754 - $161,377 a year
- Full-time
- Azure
- AWS
- Senior level
- Dental insurance
- Vision insurance
4d

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Sr Manager - Sales- Americas

Tata Communications -
Matawan, NJ

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Job Details

Full-time
$96,000 - $126,240 a year

Benefits

Dental insurance
Vision insurance

Qualifications

Contract dispute resolution
Contract documentation review
Managing customer accounts
Master's degree in business administration
Stakeholder engagement
Contract review
7 years
Customer relationship building
Client onboarding
Customer retention strategy
Finance
Customer satisfaction tracking
Contract interpretation
Account development
Bachelor's degree
Customer engagement
Increasing revenue
Corporate sales environment
Client growth strategy
Churn analysis
Capacity planning
Project contract management
Implementation of strategic initiatives
Senior level
Customer growth strategy
Master of Business Administration

Full Job Description

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role
Drive Customer Success through enhanced customer experience with the objective of protecting and enhancing revenue through effective renewals, churn mitigation and driving adoption and consumption of services.Â This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unitâ€™s overall results.

Minimum Qualifications & Experience

Bachelorâ€™s and/or equivalent experience. MBA or equivalent preferred

Other Knowledge & Skills

Extensive experience in building executive relationships with key customer stakeholders.
Finance understanding, ability to review PandL, construct and report against business cases

Key Responsibilities

Own the customer contract onboarding process and drive alignment between Sales, Solutions, Program Management and key customer stakeholders

Define Customer Engagement and governance model along with the customer

Drive service adoption by understanding usage and establishing predictive capacity and trending.

Ensure the customer success parameters and matrix as agreed during the onboarding phase are being realized as per mutual agreement and expectation.

Develop and execute action plan based on various customer feedback including CSAT, NPS and other ways of capturing Voice of Customer

Define a clear renewal and retention strategy for the allocated accounts and orchestrate the execution of the strategy

Manage service Credits, handle contractual obligations, dispute resolution.

Base Salary Range: $96,000 - $126,240. The salary may be adjusted within this range based on the candidate's qualifications, experience, and the specific needs of the position
Benefits Summary: We offer Medical, Dental and Vision Coverage, as well as a 401k plan, and paid leave under our policies.
Other Compensation: The position is eligible to participate in a sales-based incentive program

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tata communications jobs

Sr Manager - Sales- Americas

Sr Manager - Solution Engineering

Associate Director - Customer Interaction Suite

Assistant Manager - Programmable Technology

Sr Manager - Sales- Americas

Sr Solution Architect - Customer Interaction Suite

Associate Director - Sales- Americas

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