Top 375 Technical support tech amazon Jobs

Bilingual Technical Customer Support, Ring, Ring
Amazon.com Services LLC —Remote
- $19 - $27 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Employee assistance program
- 401(k) matching
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Bronx, NY
- $28 - $45 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Support Engineer , Amazon Robotics Technical Support
Amazon.com Services LLC —Reading, MA
- $90,400 - $158,200 a year
- Full-time
- Computer science
- Computer Science
- Data analysis skills
- AD&D insurance
- Health insurance
IT Support Engineer I, Ops Tech Solutions Delivery
Amazon.com Services LLC —Cypress, CA
- $25 - $41 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Paid parental leave
- AD&D insurance
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Sparrows Point, MD
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Engineer I, Ops Tech Solutions
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —University Park, IL
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- 1 year
- Paid parental leave
- Health insurance
1d
IT Support Engineer I
Amazon.com Services LLC —Seattle, WA
- $25 - $41 an hour
- Full-time
- Windows
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
13d
Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)
Amazon.com Services LLC —Seattle, WA
- $92,300 - $160,000 a year
- Full-time
- Team management
- Mentoring
- Software development
- AD&D insurance
- Health insurance
IT Support Engineer II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Cottage Grove, WI
- $60,700 - $106,300 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Associate II, OTS
Amazon.com Services LLC —Aurora, CO
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Engineer I, OTS
Amazon.com Services LLC —Phoenix, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Maple Grove, MN
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
9d
IT Support Associate II
Amazon.com Services LLC —Tracy, CA
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Fair chance
- Paid parental leave
- Health insurance
Sr. Systems Dev. Manager, Amazon Robotics Technical Support
Amazon.com Services LLC —Reading, MA
- $197,900 - $267,800 a year
- Full-time
- Computer science
- Computer Science
- System design
- AD&D insurance
- Health insurance
Technology Operations Engineer, Amazon MGM Studios | Technology Operations & Support
Amazon Studios LLC —Culver City, CA
- $78,900 - $138,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- AD&D insurance
- Health insurance
3d
ITS Support Engineer I
Amazon.com Services LLC —Tempe, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- AD&D insurance
- Health insurance
Data Center Technician
Amazon Data Services, Inc. - A19 —Sterling, VA
- $30 - $54 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
Bilingual/ Mandarin Technical Account Manager, ES - CN-AWS, ES - CN, AWS Enterprise Support
Amazon Web Services, Inc. —Boston, MA
- $131,300 - $177,600 a year
- Full-time
- Remote
- DevOps
- Mid-level
- 3 years
- AD&D insurance
- Health insurance
IT Support Engineer I, IT Support
Amazon.com Services LLC —Bellevue, WA
- $25 - $41 an hour
- Weekends as needed
- Computer Science
- English
- Mid-level
- AD&D insurance
- Health insurance
13d

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Bilingual Technical Customer Support, Ring, Ring

Amazon.com Services LLC -
Remote

Apply Now

Job Details

Full-time
$19 - $27 an hour

Benefits

Employee assistance program
401(k) matching

Qualifications

Spanish
Customer communication
English
Managing clients in a customer support role
Customer support
Productivity software

Full Job Description

DESCRIPTION

Application deadline: Aug 3, 2026

At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. Customer Support representatives are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally in both Spanish and English, with maturity and self-confidence.

Key job responsibilities
Provide prompt, efficient, detailed service by engaging directly with Ring's customers
Serve as a voice and advocate for customers when concerns are surfaced
Work with customers to understand how they use Ring products to resolve their issues and maximize their investments
Act as an advocate for customers by reporting and addressing observed areas for improvement
Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions to enhance customer experience
Assist with customer communication and troubleshooting during Ring product launches
Work across the customer support spectrum to ensure consistent, high-quality support
Develop detailed knowledge of specific product lines and features
Handle various types of customer contact including chat, email, inbound and outbound voice calls

A day in the life
Ring Technical Customer Support assists customers with their device needs. You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order. Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. Your primary responsibility will be handling voice interactions from our customers and guiding them to the best possible resolution. Additionally, you will work collaboratively with other Ring teams to identify, document, and escalate emerging issues.

BASIC QUALIFICATIONS

2+ years of customer service experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with Microsoft Office products and applications
Speak, write, and read fluently in Spanish
Experience Delivering courteous and efficient support to external customers.
Ability to identify and troubleshoot issues logically and efficiently.
Willingness for continuous learning.

PREFERRED QUALIFICATIONS

A drive to dig into the details of systems and processes to solve customer problems
Ability to document technical customer issues in notes that are easily understood by other users
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed
Proven success working in a fast-paced support environment
Experience using Salesforce CRM
Experience working with Eero, Ring-compatible devices, and security alarm systems.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, , - 19.00 - 27.00 USD hourly
USA, AZ, Virtual Location - Arizona - 19.00 - 27.00 USD hourly
USA, FL, Virtual Location - Florida - 19.00 - 27.00 USD hourly
USA, GA, Virtual Location - Georgia - 19.00 - 27.00 USD hourly
USA, KS, Virtual Location - Kansas - 17.00 - 24.00 USD hourly
USA, MA, Virtual Location - Massachuset - 19.00 - 27.00 USD hourly
USA, MO, Virtual Location - Missouri - 19.00 - 27.00 USD hourly
USA, PA, Virtual Location-Pennsylvania - 19.00 - 27.00 USD hourly
USA, TX, Virtual Location - Texas - 19.00 - 27.00 USD hourly

Apply Now

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technical support tech amazon jobs

Bilingual Technical Customer Support, Ring, Ring

IT Support Engineer I, Ops Tech Solutions (OTS)

Support Engineer , Amazon Robotics Technical Support

IT Support Engineer I, Ops Tech Solutions Delivery

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Engineer I, Ops Tech Solutions

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Engineer I

Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)

IT Support Engineer II, Ops Tech Solutions (OTS)

IT Support Associate II, OTS

IT Support Engineer I, OTS

IT Support Associate II, Operations Technology Solution (OTS)

IT Support Associate II

Sr. Systems Dev. Manager, Amazon Robotics Technical Support

Technology Operations Engineer, Amazon MGM Studios | Technology Operations & Support

ITS Support Engineer I

Data Center Technician

Bilingual/ Mandarin Technical Account Manager, ES - CN-AWS, ES - CN, AWS Enterprise Support

IT Support Engineer I, IT Support

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