Top 105 Tufts university Jobs

Student Services Representative
Tufts University —Medford, MA
- $23.00 - $31.70 an hour
- Extended hours
- Hybrid work
- School experience
- High school diploma or GED
- University
Administrative Coordinator -CEVIHE
Tufts University —Somerville, MA
- $27.85 - $38.50 an hour
- Evenings as needed
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Associate Investigator
Tufts University —Medford, MA
- $67,200 - $100,700 a year
- Hybrid work
- Writing skills
- Mid-level
- Master's degree
Director of Administration, SMFA at Tufts
Tufts University —Boston, MA
- $143,900 - $215,800 a year
- Hybrid work
- Master's degree
- University
- Bachelor's degree
Program Supervisors for Tufts/SMFA Art Education Program, 2026-27 school year
Tufts University, Department of Education —Massachusetts
- $1,000 a month
- Part-time
- School experience
- Mid-level
- Master's degree
- Flexible schedule
Customer Service Rep Financial Services Operations
Tufts University —Medford, MA
- $25.20 - $34.90 an hour
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
Data Analyst - Admissions
Tufts University —Medford, MA
- $61,200 - $91,800 a year
- Hybrid work
- Public speaking
- Mid-level
- Office
10d
Director of University Wellness
Tufts University —Medford, MA
- $158,200 - $237,400 a year
- Online Application
- Hybrid work
- Doctoral degree
- Supervising experience
- University
Program Administrator, Community Partnerships - Tisch College
Tufts University —Medford, MA
- $61,200 - $91,800 a year
- Part-time
- Hybrid work
- Spanish
- Mid-level
- Office
Intellectual Property Coordinator
Tufts University —Boston, MA
- $30.65 - $42.30 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Staff Clinician
Tufts University —Somerville, MA
- $74,000 - $111,000 a year
- On call
- Hybrid work
- Doctoral degree
- Mid-level
- Residential
Campus Security Officer
Tufts University —Boston, MA
- $19.35 - $25.90 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- University
Assistant Director Tufts Fund Dental School
Tufts University —Boston, MA
- $61,200 - $91,800 a year
- Hybrid work
- Writing skills
- Mid-level
- University
Assistant Director of Health Promotion for Collective Impact and Capacity-Building
Tufts University —Somerville, MA
- $74,000 - $111,000 a year
- Weekends as needed
- Hybrid work
- Residential
- Supervising experience
- University
Animal Care Attendant
Tufts University —Grafton, MA
- $18.00 - $23.90 an hour
- Computer literacy
- Maintenance
- Inpatient
Facilities Maintenance Planner HVAC
Tufts University —Medford, MA
- $89,100 - $133,800 a year
- Microsoft Outlook
- CAD
- Writing skills
Student Records Coordinator - School of Dental Medicine
Tufts University —Boston, MA
- $25.20 - $34.90 an hour
- Hybrid work
- School experience
- Word processing
- Public speaking
Research Technician
Tufts University —Boston, MA
- $20.90 - $28.90 an hour
- Bachelor of Science
- Writing skills
- Engineering
Client Services Coordinator
Tufts University —Grafton, MA
- $25.20 - $34.90 an hour
- Hybrid work
- Mid-level
- High school diploma or GED
- Discharge planning
11d
Senior Associate Dean for Academic Advising and Undergraduate Studies
Tufts University —Medford, MA
- $118,800 - $178,200 a year
- Hybrid work
- Customer service
- Master's degree
- University

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Student Services Representative

Tufts University -
Medford, MA

Apply Now

Job Details

$23.00 - $31.70 an hour

Qualifications

Student record keeping
Student database management
Zoom
Student information system
High school diploma or GED
Bachelor's degree
Video conferencing software
Productivity software
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

Overview:

Student Services is the is the first point of contact bridging academic and administrative functions and services at Tufts. Student Services provides a wide range of support, from guidance on how to pay tuition, apply for financial aid, obtain a transcript, register for classes, and leverages their service center structure in support of other student facing department’s service needs when appropriate. Student Services collaborates with students, families, faculty, staff, and outside agencies to provide accurate and timely information and support of the completion of university transactions, as they relate to their areas of expertise.

What You'll Do:

The Student Services Representative is the first point of contact for the Office of the Registrar, Financial Aid, the Bursar for the schools of Arts, Sciences and Engineering, University College, and financial services for the Fletcher School. The Student Services Representative provides support to other student facing offices and operations when appropriate. The Student Service Representative provides high-quality service via phone call and email assisting students, faculty, staff, parents, and alumni navigating a wide range university and governmental policies and processes. Student Service Representatives explain and interpret university policy and resolve questions and problems for students, faculty, staff, and parents. They are responsible for maintaining accurate information, policies, and processes that are compliant and reflect current practices.

Accurately interpret and efficiently explain a wide range of university and governmental policies, procedures, and practices regarding student records, financial aid, student billing, and other administrative functions as they relate to the student life cycle while promoting and providing excellent customer interactions in person, by phone and email, ensuring a smooth and thorough referral to other offices when necessary.
Answer department telephone and email, assisting students, parents, faculty, staff, and alumni obtain accurate information.
Utilize university systems and websites to streamline, support, and enhance communications.
Complete requests for transcripts, verifications, licensure forms, and letters as requested.
Respond to requests for information; determine appropriateness of release of information under well-established university and federal policies; transmit information, when appropriate.
Meet service level agreements by executing tasks with a timely, accurate, and customer-focused approach.
Ensure positive interactions with customers when following up on inquiries and paperwork.
Strive to provide best in class support and customer service to the Tufts community and constituents.
Provide training and support to colleagues.
Support and contribute to an equitable and inclusive work environment where cultural diversity is celebrated and valued, echoed in the service provided to students, faculty, staff, parents, and alumni.
Other Duties as assigned.

What We're Looking For:

Basic Requirements:
Knowledge and experience typically acquired by:

Bachelor's Degree
High School Diploma /GED
Ability to use all aspects of Microsoft Office and Zoom
Ability to learn aspects of the Student Information Systems, Powerfaids and Transact systems that will assist in timely response
Must become familiar with University operational calendar and information flow regarding: student records, biographical data and University policies and procedures
Excellent organizational, communication, and time management skills
Ability to use good judgment and discretion in handling sensitive issues
Demonstrated ability to multi-task and not be hindered by frequent interruptions
Accuracy and attention to detail to respond and interact with diverse populations
Acknowledge errors in a timely and professional manner

Preferred Qualifications:

Some college work and experience in education/higher education setting

Special Work Schedule Requirements:

This is a hybrid role expected to be on campus at least 2 days each week. May require extended hours during high volume times during the academic year.

Salary Range: Minimum $23.00, Midpoint $27.35, Maximum $31.70

Apply Now

Refine Your Search

tufts university jobs

Student Services Representative

Administrative Coordinator -CEVIHE

Associate Investigator

Director of Administration, SMFA at Tufts

Program Supervisors for Tufts/SMFA Art Education Program, 2026-27 school year

Customer Service Rep Financial Services Operations

Data Analyst - Admissions

Director of University Wellness

Program Administrator, Community Partnerships - Tisch College

Intellectual Property Coordinator

Staff Clinician

Campus Security Officer

Assistant Director Tufts Fund Dental School

Assistant Director of Health Promotion for Collective Impact and Capacity-Building

Animal Care Attendant

Facilities Maintenance Planner HVAC

Student Records Coordinator - School of Dental Medicine

Research Technician

Client Services Coordinator

Senior Associate Dean for Academic Advising and Undergraduate Studies

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