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Field Service Technician- Utility System Business

Precision Castparts Corp. -
Niskayuna, NY

Apply Now

Job Details

Full-time
$28 - $35 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Driver's License
Cross-functional collaboration
Cross-functional communication

Full Job Description

Field Service Technician- Utility System Business

Country

United States of America

State / County

New York

City

Niskayuna

Division

EPD

Company

E-One

Function

Sales

Workplace Type

On-Site

Position type

Full Time

Opportunity ID

21647

Job Description

Purpose: Responsible for providing in the field service of E/One Utility Systems Business equipment. This position requires extensive travel throughout the United States and some international travel as well.

Core Responsibilities:

Identifies, analyzes, repairs, and modifies E/One products at customer locations and/or at E/One facility.
Performs system start-up, commissioning and training of customer personnel, and the training may include Microsoft Power Point presentations.
Provides technical support via telephone and in writing to customers and agents, which may include solving technical problems with equipment including interaction between the equipment and the power plant.
Creates site technical service reports, including preparing documentation for invoicing.
Domestic and international travel including emergency customer support with little to no advanced notice, which includes gaining access to Power Plants, Paper Mills, Refineries and Nuclear Power Plants.
Maintains database records associated with customer complaint, RMA and Warranty activities.
Supports marketing, engineering, production and product development projects as required.
Conducts work onsite in accordance with OSHA and plant specific safety qualifications.
Typical work area is hazardous area, Zone 2, dealing with hydrogen gas. The work environment is typically outdoors at industrial facilities and occasionally in weather extremes over 100ºF and less than 0ºF.
Work may include accessing job sites via ladders or other lifting devices, working with pressure vessels, rotating machinery and compressed gas cylinders.
Maintains E/One tools and equipment required to perform job functions as necessary.
Other duties as assigned

Qualifications & Requirements:

High school diploma or equivalent required.
3-5 years of relevant experience required
Possess strong mechanical and electrical skills with some troubleshooting experience desired.
Ability to read electrical schematics and piping & instrumentation diagrams desired.
Ability to use and interpret electrical test equipment, including multi-meters and HART communicators desired.
Knowledge of MS Word, PowerPoint, Excel, and Outlook is required.
Solid communication skills, both verbal and written, to accurately describe problems and communicate with customers and cross-functionally within the organization.
Must have a valid driver's license and clean driving record.

Desired Characteristics:

Ability to work in confined spaces and at different heights.
Strong manual dexterity with good hand-eye coordination.
Able to lift, push, and pull objects over 50 pounds.
High levels of motivation with ability to work well in teams and independently.
High degree of flexibility.

For informational purposes only, the range of pay for this role is $28 to $35 US Dollar (USD) Hourly based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company’s Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 1X the Company’s bonus multiple, based on the Company’s performance in the applicable quarter. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company’s 401(k) plan.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Company Profile

Environment One Corporation (E/One) is an operating company of Precision Castparts Corp. (PCC), a worldwide manufacturer of complex metal parts and industrial products. With corporate headquarters in New York and regional offices and distribution throughout the industrialized world, E/One is a manufacturer and provider of products and services for the disposal of residential sanitary waste and Utility Systems for the protection and performance optimization of electric utility assets.

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.

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