Open and run a brand-new VIO Med Spa in Queen Creek’s premium Switchyard district.
As the founding general manager, you hire and lead the team, drive membership growth, and own the guest experience for one of metro Phoenix’s most anticipated new med spas, with an invested owner on-site and a clear path as the brand grows across Arizona.
About the Opportunity
VIO Med Spa is a Nashville-based, nationally recognized franchise, proudly named Entrepreneur Magazine’s #1 Med Spa Franchise for three consecutive years. This location marks the first of several planned Arizona locations and offers the opportunity to join a growing organization from the very beginning.
Located in The Switchyard, Queen Creek’s premier walkable dining and retail destination, you’ll be part of one of metro Phoenix’s fastest-growing communities. You’ll have the support of an engaged ownership team, with the owner on-site throughout the week, along with corporate marketing, patient acquisition, and operational support to help build a high-performing team and an exceptional guest experience.
This is a unique opportunity to help launch a brand-new location, build a strong culture from day one, and grow your career with a nationally recognized brand committed to delivering exceptional patient experiences and long-term growth.
Who Thrives Here
- A hands-on leader who likes building a team and a service culture from scratch.
- A sales-minded operator who is energized by membership growth, guest experience, and hitting goals.
- An organized multitasker who is comfortable owning schedules, inventory, vendors, and the daily numbers.
What You Will Do
- Hire, train, schedule, and coach the front-desk and support team, and set the service culture.
- Drive membership growth, sales, and retention against clear monthly goals.
- Own the guest experience and the VIO brand standard from first call to follow-up.
- Run daily operations: scheduling to labor targets, inventory, vendors, supplies, and facility readiness.
- Support the owner with budget inputs, KPI reporting, and the numbers behind the location.
- Lead local marketing, community events, and launch activity at The Switchyard.
- Partner with the clinical team on scheduling and patient flow (non-clinical).
Requirements
What We Need
- 3+ years experience as a manager of a service based retail business.
- Proven people leadership: hiring, training, scheduling, and coaching a team.
- A track record of driving sales, membership, or revenue goals in a service business.
- Comfort owning operations: scheduling to labor targets, inventory, vendors, and KPI reporting.
- Full-time, on-site availability in Queen Creek ahead of a December 2026 opening, including some evenings and weekends around launch.
Nice to Have
- Background in med spa, aesthetics, healthcare, wellness, hospitality, or premium retail and service.
- Experience opening or launching a new location.
- Familiarity with membership models and CRM or point-of-sale and scheduling systems.
Benefits
Schedule + Work Model
Full-time and on-site, roughly 40-46 hours per week from day one, with some evenings and weekends around the launch, events, and peak periods. You start ahead of the opening to set up operations and build the team.
Compensation + Benefits
$33/hr base, full-time, plus a performance bonus tied to the location’s growth, with additional incentives for membership growth and a monthly benefits stipend until formal benefits begin. Your total compensation grows as you build the membership base and the location ramps.
Hiring Process
Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT
EOE + AI Disclosure
We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us at [email protected]. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including Arizona requirements where applicable). placeM!NT is supporting VIO Med Spa with recruitment. All communication will come from a @placemint.agency email address.
Pay: $30.00 - $33.00 per hour
Work Location: In person
