Top 62 Visa consultant Jobs

Work Force Planning Consultant
Visa U.S.A. Inc. —Atlanta, GA
- $90,000 - $144,500 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
Network Engineer- WAN (Sr. Consultant level)
Visa Technology and Operations LLC —Ashburn, VA
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- Computer Science
- Maintenance
- Office
- Wellness program
- Health savings account
Accommodations Consultant
Visa U.S.A. Inc. —Austin, TX
- $95,300 - $153,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Wellness program
- Health savings account
5d
Cyber Security Analyst - Sr. Consultant level
Visa Technology and Operations LLC —Ashburn, VA
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 11+ years
- Wellness program
- Health savings account
Director, Visa Consulting & Analytics
Visa U.S.A. Inc. —Atlanta, GA
- $151,600 - $257,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Wellness program
- Health savings account
Senior Manager, Visa Consulting & Analytics
Visa U.S.A. Inc. —Atlanta, GA
- $130,600 - $209,300 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
Director, Visa Consulting and Analytics
Visa U.S.A. Inc. —Atlanta, GA
- $151,600 - $257,000 a year
- Full-time
- Office
- 3 years
- Presentation skills
- Wellness program
- Health savings account
Software Engineer GenAI - Sr. Consultant level
Visa Technology and Operations LLC —Austin, TX
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- System design
- 11+ years
- Office
- Wellness program
- Health savings account
Software Engineer - Sr. Consultant level
Visa U.S.A. Inc. —Bellevue, WA
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- System design
- Wellness program
- Health savings account
Data Scientist- Sr. Consultant level
CyberSource Corporation USA —Bellevue, WA
- $162,500 - $260,400 a year
- Full-time
- Hybrid work
- Office
- Java
- Bachelor's degree
- Wellness program
- Health savings account
SW Engineer - Sr. Consultant Level
Visa U.S.A. Inc. —Bellevue, WA
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- Azure
- Office
- 3 years
- Wellness program
- Health savings account
Senior Manager, Visa Consulting and Analytics
Visa U.S.A. Inc. —Atlanta, GA
- $130,600 - $221,600 a year
- Full-time
- Office
- 3 years
- Analysis skills
- Wellness program
- Health savings account
13d
Cyber Security Engineer - Sr. Consultant level - Regulatory, Audit, & Compliance
Visa Technology and Operations LLC —Foster City, CA
- $180,600 - $289,300 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Office
- Wellness program
- Health savings account
Sr. Consultant, Service Experience - Global Acceptance, Center of Excellence (GACOE)
Visa —Atlanta, GA
- $113,100 - $164,050 a year
- Full-time
- Hybrid work
- Sales
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Software Engineer - Sr. Consultant level-1
Visa Technology and Operations LLC —Austin, TX
- $152,200 - $243,700 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
6d
Data Engineer - Sr. Consultant level
Visa U.S.A. Inc. —Austin, TX
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- Azure
- 11+ years
- Office
- Wellness program
- Health savings account
Machine Learning Engineer- Senior Consultant Level
Visa Technology and Operations LLC —Austin, TX
- $173,000 - $276,900 a year
- Full-time
- Computer Science
- Office
- Java
- Wellness program
- Health savings account
5d
Machine Learning Engineer - Sr. Consultant Level
Visa Technology and Operations LLC —Austin, TX
- $152,200 - $243,700 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Java
- Wellness program
- Health savings account
Senior Director
Visa U.S.A. Inc. —Atlanta, GA
- $179,300 - $332,100 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
Sr. Manager, Client Consulting
Visa U.S.A. Inc. —Ashburn, VA
- Full-time
- Hybrid work
- Office
- Travel
- Fair chance
- Wellness program
- Health savings account

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Work Force Planning Consultant

Visa U.S.A. Inc. -
Atlanta, GA

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Job Details

Full-time
$90,000 - $144,500 a year

Benefits

Wellness program
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Doctor of Medicine
Master's degree in business administration
Operational analysis
Avaya
Team leadership
Software support
Spreadsheets
Staff scheduling
Operations coordination planning
Data reporting
Team scheduling
Trend analysis
Demand forecasting analysis
Doctor of Law (JD)
Analysis skills
Bachelor's degree
Doctor of Philosophy
Task prioritization
Decision making
Requirements analysis
Headcount forecasting
Productivity software
Business requirements
Workforce management
Senior level
Master of Business Administration
Communication skills
Operations planning
Stakeholder relationship building
Data analysis software

Full Job Description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Support the functionality of Genesys WFM software (forecasting, scheduling, and maintenance)
Analyze contact center performance data and provide recommendations to balance performance and support effective decision making
Forecast long term and short term contact volume and staffing
Maintain data points that promote accurate forecasting and understand drivers that produce anomalies
Provide schedule recommendations for new hire training classes and optimized off-phone activities
Establish and maintain relationships with a broad base of stakeholders (i.e. Command Center, Leadership, Executives, etc.)
Lead meetings with Operations Teams to align and review performance and planning
Review requirements for new tools
Work with other WFM team members to balance workload and ensure deliverables are met
Ad-hoc WFM duties as assigned

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD • 5 or more years of work experience • Excellent verbal and written communication skills are essential • Experience with scheduling software (such as eWorkforce Management, Genesys WFM) and ACD reporting systems (such as Avaya CMS Supervisor, Genesys Administer, CC Pulse, IWD, IWS) is recommend) • Basic knowledge of Operational tactical and strategic techniques used to drive overall service levels across multiple sites • Recommended Knowledge/experience with Genesys software, Fair Isaac’s Falcon, and Adeptra. • The incumbent should possess strong analytical capabilities, knowledge of staff planning, trend analysis and excellent PC skills, including NT • Must be able to work independently with minimal supervision to reach established goals • Organized and detail-oriented • Decisive self-starter who can perform with a minimal amount of supervision • Candidate must demonstrate ability to set priorities • Ability to work well in a team environment is essential to the analyst's success • Solid leadership and decision-making ability • Ability to prioritize and balance workload across multiple sites • Must demonstrate the ability to manage multiple service requests with strict time limits on an ongoing basis • Proficiency in Microsoft Office functions, specifically Excel

U.S. Applicants Only

The estimated salary range for this position is $90,000.00 to $ 144,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

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Refine Your Search

visa consultant jobs

Work Force Planning Consultant

Network Engineer- WAN (Sr. Consultant level)

Accommodations Consultant

Cyber Security Analyst - Sr. Consultant level

Director, Visa Consulting & Analytics

Senior Manager, Visa Consulting & Analytics

Director, Visa Consulting and Analytics

Software Engineer GenAI - Sr. Consultant level

Software Engineer - Sr. Consultant level

Data Scientist- Sr. Consultant level

SW Engineer - Sr. Consultant Level

Senior Manager, Visa Consulting and Analytics

Cyber Security Engineer - Sr. Consultant level - Regulatory, Audit, & Compliance

Sr. Consultant, Service Experience - Global Acceptance, Center of Excellence (GACOE)

Software Engineer - Sr. Consultant level-1

Data Engineer - Sr. Consultant level

Machine Learning Engineer- Senior Consultant Level

Machine Learning Engineer - Sr. Consultant Level

Senior Director

Sr. Manager, Client Consulting

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