Top 19 Walman optical Jobs

Optical Customer Service Supervisor (hourly) Mon to Fri 7:30 am to 5:00 pm
Walman —Traverse City, MI
- Full-time
- Hospitality
- HIPAA
- Mid-level
- Health insurance
- Paid time off
Field Account Manager (Walman Optical)
Walman —Des Moines, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Paid time off
Representative - Customer Service (Order Clerk) 1st shift 8:30 am to 5:00 pm
Walman —Traverse City, MI
- Full-time
- Microsoft Word
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
Associate Technician
Walman —Minot, ND
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Associate Technician (2nd shift)
Walman —Omaha, NE
- Overtime
- Laboratory experience
- High school diploma or GED
- Assembly
- Health insurance
- Paid time off
Production Technician (Optical)
Walman —Brooklyn Park, MN
- $19.61 - $29.60 an hour
- Full-time
- Basic math
- Mid-level
- 3 years
- Health insurance
- Paid time off
3d
Associate Technician / 2nd shift
Walman —Kent, WA
- $19.79 - $28.37 an hour
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Associate Technician - Overnight
Walman —Brooklyn Park, MN
- $17.25 an hour
- Overnight shift
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Production Associate Technician 2nd shift
Walman —Omaha, NE
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Distribution Clerk (Inventory and Lens Order)
Walman —Brooklyn Park, MN
- $19.64 - $25.08 an hour
- Full-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Health insurance
- Paid time off
13d
RxO - Associate Technician (1st Shift)
Walman —Omaha, NE
- Full-time
- High school diploma or GED
- Mentoring
- Organizational skills
- Health insurance
- Paid time off
3d
Supervisor - Production (hourly) 2nd shift
Walman —Omaha, NE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Paid time off
Field Management - Account Manager (Optical)
Walman —Fresno, CA
- $94,858.13 - $148,558.53 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Paid time off
Assistant Buyer 1st shift
Walman —Omaha, NE
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Health insurance
- Paid time off
2d
Sr. Production Technician (AR Machine Operator)
Walman —Brooklyn Park, MN
- $22.05 - $33.64 an hour
- Full-time
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Paid time off
Maintenance Technician 2 (Lab Equipment)- 2nd Shift
Walman —Brooklyn Park, MN
- $24 - $26 an hour
- Full-time
- 5 years
- HIPAA
- Mid-level
- Health insurance
- Paid time off

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Optical Customer Service Supervisor (hourly) Mon to Fri 7:30 am to 5:00 pm

Walman -
Traverse City, MI

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Job Details

Full-time

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Customer communication
Computer skills
Client interaction via phone calls

Full Job Description

Requisition ID: 921136
Store #: WM0092 Optical Order Entry TCITY
Position: Full-Time
Total Rewards: Benefits/Incentive Information

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Customer Service Supervisor is responsible for supervising and training employees and managing the Office/Customer Service area of the lab to a high level of efficiency while maintaining attendance and a high level of engagement in the department.

MAJOR DUTIES AND RESPONSIBILITIES

Demonstrate high competency in all office and customer service duties, including the laboratory operating software system. Manage activities to achieve high-quality output and service standards.
Maintain close association with accounts and address product information issues and Rx service. Render decisions to accounts on matters of company sales/service policies and procedures
Interpret work ticket instructions and troubleshoot production problems within area of responsibility to ensure production quality and service levels.
Manage and train employees and ensure timely performance reviews, proper documentation of performance issues and a motivating work environment.
Effectively communicate with all levels of the organization to ensure understanding and the proper application of company policies, practices and procedures.
Assist and participate in the planning of State and Local Conventions.
Continually review and suggest process improvements to simplify jobs, eliminate non-value-added tasks and reduce costs.
Act as a role model and clearly communicate organizational goals and foster a motivating and collaborative work environment.
Maintain work area in a neat, clean and organized condition.
Understand and follow all company and manufacturer’s policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary and HIPAA protected information.
Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other coworkers and demonstrate a good attitude.
Provide proper training, work direction, and technical guidance for less experienced coworkers. Attend in-house or supervisory training classes offered locally and suggested by the lab or higher management.
Perform other duties as assigned.

This position requires exposure to one or more hazardous substances/chemicals which requires safety training

BASIC QUALIFICATIONS

high school diploma, GED or equivalent work experience
4+ years of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations
Ability to perform all clerical and computer functions in support of the lab operations
Knowledge of Digital Vision Inc. (DVI) optical manufacturing software
Strong verbal and written communication skills and ability to manage internal and external customers
Ability to lift/move up to 25 pounds

PREFERRED QUALIFICATIONS

Previous supervisory experience is a plus

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Refine Your Search

walman optical jobs

Optical Customer Service Supervisor (hourly) Mon to Fri 7:30 am to 5:00 pm

Field Account Manager (Walman Optical)

Representative - Customer Service (Order Clerk) 1st shift 8:30 am to 5:00 pm

Associate Technician

Associate Technician (2nd shift)

Production Technician (Optical)

Associate Technician / 2nd shift

Associate Technician - Overnight

Production Associate Technician 2nd shift

Distribution Clerk (Inventory and Lens Order)

RxO - Associate Technician (1st Shift)

Supervisor - Production (hourly) 2nd shift

Field Management - Account Manager (Optical)

Assistant Buyer 1st shift

Sr. Production Technician (AR Machine Operator)

Maintenance Technician 2 (Lab Equipment)- 2nd Shift

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