Top 111062 Work remotely Jobs

Customer Service Agent Tier 2
The Hair Shop —California
- $21 - $25 an hour
- Full-time
- Remote
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Property Custodian
GARDAWORLD FEDERAL SERVICES LLC —Surprise, AZ
- $19.17 - $24.26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Utilization Review Specialist
Ascend Healthcare —Remote
- $75,000 - $82,000 a year
- Full-time
- Remote
- Background check
- LMFT
- Psychiatry
- Health insurance
- Dental insurance
Quick Apply
Crisis Helpline Counselor 2nd/3rd Shift (Remote, Illinois)
CommUnity Crisis Services and Food Bank —Illinois
- $19 - $21 an hour
- 8 hour shift
- Remote
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Part-Time Remote Market Research Interviewer
GDCC West (Global Data Collection Company) —Texas
- From $10.50 an hour
- Part-time
- Remote
- Spanish
- Computer literacy
- English
- Flexible schedule
Quick Apply
Customer Service Representative
PainPoint Health —Remote
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Medical terminology
- Communication skills
- Continuing education credits
- Health savings account
Quick Apply
Remote Data Entry Clerk - All Levels
Qode —Almont, CO
- Full-time
- Remote
- Google Workspace
- No experience needed
- Administrative experience
- Paid parental leave
- Paid holidays
Quick Apply
18h
Customer Service Associate
Eco Global —Remote
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Document Review Clerk
Lincare Pharmacy Services Inc. —Clearwater, FL
- Remote
- Computer literacy
- High school diploma or GED
- Quality control
Quick Apply
Work From Home Account Coordinator
Lucidspire Private limited Bangalore —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
13d
Document Review Clerk
Lincare Inc. —Spokane, WA
- $17.13 - $23.00 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Quality control
Quick Apply
Remote Client Agent – Work From Home | Training Provided
The Gainey Agency —Jacksonville, FL
- Remote
- Sales
- Customer service
- Computer literacy
- Opportunities for advancement
- Flexible schedule
Quick Apply
Patient Service Representative (Remote)
Boston Medical Center —Remote
- $20.08 - $22.61 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Remote Customer Service - Employer Benefits
Navia Benefit Solutions —Remote
- $18 an hour
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Typing
- Health savings account
3d
Customer Service Representative (Part-Time)
Aline —Remote
- $18 an hour
- Part-time
- Remote
- High school diploma or GED
- Analysis skills
- Continuous improvement
Quick Apply
5d
Answering healthcare phone calls | Spanish & English
TriHealth Family Wellness Center —Remote
- From $15 an hour
- Full-time
- Remote
- Spanish
- English
- Medical terminology
- Health savings account
- Health insurance
Quick Apply
8d
Customer Support Specialist (2026-8014)
CareTria —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Virtual Call Center Customer Service Rep
Go Store It —Remote
- $20 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Remote Client Agent (Work From Home) | Flexible Schedule
The Gainey Agency —Baltimore, MD
- Part-time
- Remote
- 18 years or older
- Computer literacy
- No experience needed
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Service Representative - Remote
Sharecare —Remote
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
12d

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Customer Service Agent Tier 2

The Hair Shop -
California

Quick Apply

Job Details

Full-time
$21 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Flexible schedule

Qualifications

Customer communication
Experience working in the beauty industry
Customer service
Call center experience
Conflict de-escalation
E-commerce
Customer support ticket management
Online retail experience
Ticketing system technical support

Full Job Description

Position Summary

The Hair Shop Customer Service Agent Tier 2 is someone who enjoys building relationships and is an effective communicator. The Customer Service Agent Tier 2 is an energetic team player who enjoys building relationships and is an effective communicator. Our ideal candidate will have experience with call/ticketing, e-commerce, & fulfillment systems and have strong command over company procedures & guidelines. . As a CS team, we strive to give customers exceptional support and embody the following values:

Validating the customer’s experience - Give them the benefit of the doubt & always offer a solution

Making customers ecstatic - Their satisfaction is more important than the sale

Building a lasting relationship – Be reliable & offer expert tips that’s personalized to their hair journey

Essential Functions

Perform all duties of a Tier 1 Customer Service Agent
Maintain a strong understanding of exisiting workflows and proactively seek efficient solutions.
Ensure that orders, payments, and shipments are processed in a timely manner.
Troubleshoot any technical issues that customers may encounter.
Gather and provide resolutions by educating customers through quality inquiries.
Share customer feedback with management.
Keep departmental logs up to date, including quality care, order management, shipment, and returns.
Review risk alerts to prevent fraudulent activity.
Communicate effectively and professionally with internal and external cross-functional teams.
Oversee and provide guidance to Tier 1 Customer Service Agents.
Perform any other duties assigned by management.

Key Performance Metrics

A score card that reflects performance on customer satisfaction, issue resolution, & quality assurance
Schedule adherence including attendance, on-time arrival/departure, timely breaks and lunches
Qualitative evaluations around attitude, diligence, team contributions, and willingness/ability to learn new skills and information

Education & Experience Requirements

4+ years of Call Center or Customer Service experience
Associate's degree or some college coursework completed
Experience in the Beauty Industry
Experience with ZenDesk, Ecommerce, & Fufillment software

Knowledge & Skill Requirements

Spanish preferred but not required
Self-motivated and proactive
Solution-oriented
Ability to stay calm and professional during customer conflicts
Microsoft Office skills a plus

Pay: $21.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance

Application Question(s):

What are your preferred pronouns?
What compensation range are you looking for?

Experience:

Call center: 4 years (Required)
Customer service: 4 years (Required)
Beauty Industry: 1 year (Required)
Zendesk and/or Ecommerce Software: 1 year (Required)

Location:

California (Required)

Work Location: Remote

Quick Apply

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