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IT Support & Application Development Assistant

Amphenol Sine Systems -
Clinton Township, MI

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Customer communication
Process improvement
Java
Computer hardware
macOS
Mobile devices

Full Job Description

Amphenol Sine Systems Corporation

Seeking: IT Support & Application Development Assistant

Job Type: Full-time, Hybrid

Location: Clinton Township, MI USA

Industry: Industrial/Audio and Lighting, Electrical Connectors, Cable Assemblies

Job Description

The IT Support & Application Development Assistant provides technical support to end users while assisting in the development, maintenance, and enhancement of internal business applications.

This role combines hands-on IT support with application development support, primarily using ASP.NET and/or Java, to help ensure stable operations, efficient workflows, and continuous improvement of internal systems.

The Ideal Candidate

· Strong service mindset & troubleshooting skills

· Foundational development experience

· A desire to grow in both IT support and application development

· Strong problem-solving and analytical skills

· Excellent customer service and communication skills

· Ability to document technical processes clearly

· Strong organizational and time-management skills

· Ability to work independently and collaboratively within a team

· Willingness to learn new technologies and expand technical responsibilities

Position Responsibilities

IT Support Responsibilities

· Provide Level 1–2 technical support to end users for hardware, software, and connectivity issues

· Troubleshoot and resolve issues related to:

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Windows and macOS workstations

o Printers, peripherals, and mobile devices

o VPN and basic network connectivity

· Assist with on-boarding and off-boarding activities, including device setup and account access

· Respond to IT support tickets and document resolutions clearly and accurately

· Escalate complex technical issues to senior IT staff with appropriate diagnostics

· Support basic cybersecurity activities, including phishing reports and endpoint issues

· Create and maintain IT support documentation and standard operating procedures (SOPs)

Application Development & Systems Support Responsibilities

· Assist in the development and maintenance of internal applications using:

o ASP.NET (C#) and/or

o Java

· Support enhancements and bug fixes for internal web tools, utilities, and integrations

· Write and maintain clean, well-documented code following internal standards

· Develop and execute basic SQL queries to support applications and reporting

· Assist with application testing, validation, and deployment activities

· Support basic API integrations and data exchange processes

· Collaborate with IT and business teams to understand system requirements and user needs

Education & Experience

· Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent practical experience)

· 1–3 years of experience in IT support, application support, or entry-level development roles

Technical Skills

· Working knowledge of ASP.NET (C#) and/or Java

· Basic understanding of web technologies (HTML, CSS, JavaScript)

· SQL fundamentals, including basic queries and joins (SQL Server preferred)

· Experience supporting Windows and/or macOS environments

· Familiarity with Microsoft 365 applications and services

· Basic understanding of networking concepts (DNS, IP, VPN)

· Exposure to version control systems (Git)

Qualifications

· Experience supporting ERP or WMS systems (e.g., Macola, SAP, Oracle)

· Familiarity with REST APIs and JSON

· Basic scripting experience (PowerShell or similar)

· Exposure to reporting tools such as Power BI, SSRS, Crystal Reports

· Knowledge of ITIL concepts or structured IT support processes

Work Environment & Tools

· Microsoft 365 Admin (limited access)

· IT ticketing system

· SQL Server (limited access)

· Source control repositories

· Development and test environments

· Endpoint and security management tools

Amphenol Sine Systems (www.amphenol-sine.com) was founded in 1967 and is a subsidiary of the Amphenol Corporation and is a leader in Industrial interconnect products. The company designs, manufacturers and supplies high-performance interconnect systems for a broad range of Industrial applications including factory automation, motion control, heavy equipment, alternative energy, rail mass transportation and advanced technology solutions for hybrid-electric vehicles. The company’s headquarters are located Clinton Township, Michigan with global manufacturing, engineering, sales, and service operations.

Send resume to: Colleen DeGrande, HR [email protected] +1-586-913-8688

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Clinton Township, MI 48036

Quick Apply

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