direct support professional

in home caregiver

direct support caregiver

caregiver

group manager

AIRES LLC

This was one of the most unprofessional work environments I’ve experienced.

The company talks about care and support, but in reality, the focus felt more like control, favoritism, and internal power struggles. The people who should be the priority, the members often felt like an afterthought, which is unacceptable in this line of work.

Management is inconsistent and difficult to rely on. Expectations change without clear communication, and when concerns are raised, they are often ignored, dismissed, or met with attitude. Instead of problem solving, there is a pattern of pettiness and reactive decision making.

The work itself has the potential to be meaningful, but the environment makes it unnecessarily stressful and discouraging. It is hard to provide quality care when leadership does not model professionalism or support their staff.

There may be individuals within the company who genuinely care, but that does not make up for the overall lack of structure, accountability, and focus on what actually matters.

I would not recommend working here or trusting this company to provide consistent, quality care until there are serious and noticeable changes.

The company is overall poorly structured and is all about who you know and having friends in high places!  They offer little to know training and put you to work in homes with disabled individuals you don't even know yet.  Then they expect you to transport sometimes  five or six individuals all of who have behaviors.  When one person made a med mistake they would write up the whole shift! I had one member attempt to jump from a moving vehicle on a busy highway; When informed the manager said that it was my fault! The company also doesn't provide the equipment needed to perform many of your essential job functions but writes you up for not accomplishing them. They overload you with work expecting you to clean house, cook, landscape, and provide member care.  This was a terrible work environment management wise but did have the chance to make some great friend with fellow workers.   

A typical day at work with Aires - consisted of cleaning, laundry, cooking for consumers and tending to the day to day care for each unique individual, the management of the house including food shopping, shopping for consumers needs, medical appointments, and a large amount of paperwork that are required. The most enjoyable part was working with the amazing staff, consumers, their families, guardians, and caseworkers. 

The hardest part of the job are the many obstacles to completing tasks in a timely manner, including computers that lack access.  A lot of waiting on approval/answers for things that need to be completed, arrival of necessary items, and lack of training. The 24/7 on-call roll and often daily schedule changes make it difficult to maintain work/home balance.

The top-down management style makes it difficult to feel empowered in a low level position to make decisions or offer suggestions. This limits creativity, sharing of ideas, and ownership.



This used to be a phenomenal company to work for. The clients and staff are all great, fun, and easy to get along with. Sadly there have been some management changes that resulted in long term, amazing employees leaving. The DD treats her managers poorly, speaks badly of others (staff, management, guardians) openly in front of everyone. She frequently pulls the “I’m the district director” card on her managers when she doesn’t agree with them or if they utilize the “open door policy” they are ridiculed. The company culture was once one that could be valued but it seems that has been forgotten in recent years.. 
it’s a very fulfilling, fun job with opportunity to grow. However, the upper management is very poor. If you get on someone’s bad side for speaking up or doing the right thing, you will face retaliation. Low performing employees are rewarded just because, hard working employees aren’t appreciated. 
“People don’t leave jobs, they leave bad management.” 

The job itself is very rewarding, the people you work with are extremely nice and only want the best for you. The company is a good company and they do try to take care of their employees but I feel you need to be there for a long time before that happens. The ad I applied for showed the job as $16-17 an hour, which with my experience is what I would expect but, when you get the offer letter and go to sign paperwork the job itself is $2 less than advertised. I would have been ok with this had I been able to get full time hours within the first week. They have all these clients and no providers, working in this feild previously regardless of travel time I should have gotten to full time hours in no time. Waiting 3+ weeks to get to full time when you are hired for full time doesn't cut it in this world anymore, especially with a pay difference. I'm not saying the job is bad, it's not, it's a very good job just understand what you're getting into when they hire you.  

What is the best part of working at the company?
Both the coworkers and special needs clients are wonderful caring helpful people who are very pleasant to work for and with.

What is the most stressful part about working at the company?
Being prepared for any emergency or unexpected situation that may arise.

What is the work environment and culture like at the company?
Very positive and nurturing and supportive work environment with a clear sense of common noble purpose.

What is a typical day like for you at the company?
Generally there is a sense of comfortable pleasant constructive routine but always with the awareness that one must be prepared for anything that may arise from minor mood swings or meltdowns of a client to a potentially serious even life threatening emergency.

Most of my clients were ambulatory with a little help.  Typical day was to assist clients in shower/dressing.  Meal prep and light housekeeping,  i.e. changing linens, cleaning bath etc.   Vacuuming their areas etc. Accompanied some clients to Dr. appointments, shopping etc 

I had an amazing manager/leader.  She was really dedicated to the care of clients under her care.  I personally witnessed her using her own funds to buy furniture and bedding, etc. to ensure clients had a clean and humane environment. 

I enjoyed this job because I could choose my shifts/hours.  And was able to connect with individuals and families and made long-term friends.

Down side was the pay.  Aires and Arizona in general, at least at that time did not pay very well at all in this profession.

 After getting hired at AIRES I experienced poor work life balance, poor management and long hours that greatly affected my personal life. While staff takes great care of the consumers, upper management treated DSP's poorly making the likelihood of being relieved on time unlikely. 
  The Culture was poor as well as a lot of the time some fellow DSP's were unwilling to do the work needed for the job and there was a lot of gossip and personal drama brought into the work place. 
    For what one does, the pay is poor as well, even when managers would ask you to come in for hours that were not included in the "set" schedules they offer. 

What is the best part of working at the company?
Reward from working with clients as a caregiver.

What is the most stressful part about working at the company?
It can be both rewarding and stressful working with clients, but one can't take it personal 🙃 

What is the work environment and culture like at the company?
Very relaxed, but one needs to be self motivated to keep the house running smooth and on time especially keeping house members safe. 

What is a typical day like for you at the company?
Very routine as with meals, keeping house members on a set schedule they are used to so they know automatically what's next.

What is the best part of working at the company?
An integral part of working at Aires LLC is the fact that the company does not only care about their clients, but they also do care about their staff as well.

What is the most stressful part about working at the company?
Since I’ve started working for Aires LLC, I’ve not had any stressful experience there.

What is the work environment and culture like at the company?
Cultural Diversity and inclusivity. We work like a family. My own team look out for each other but not in negative way.

What is a typical day like for you at the company?
My day at the company is just like any other day.

Top Job Titles	Average Salary
Direct support professional 30 salaries reported	$16.13 per hour
In home caregiver 81 salaries reported	$16.19 per hour
Direct support caregiver 91 salaries reported	$16.16 per hour
Caregiver 18 salaries reported	$16.17 per hour
Group manager 84 salaries reported	$18.58 per hour

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