certified medical assistant

medical assistant

patient services representative

licensed practical nurse

regional manager

Allergy Partners

What is the best part of working at the company?
The patient s by far is the best and only good part of working at Allergy Partners.

What is the most stressful part about working at the company?
The position at Allergy Partners was by far the most dysfunctional work place I've ever endured.  With the leader of the office being one of the major influences for the disfunction by continuing to hire  staff as disfunction as they are. The computer software has not cohesion, or consistently that takes so many steps to accomplish what one should. 
None of the staff are trained the same way on a unified training system. No training staff. We are always short staffed due to a few individuals always calling out sick. Staff that bring their children to work to run around what is supposed to be a professional office environment.  You will find the cliques you would  in high-school very similar to the work environment in this office. 
The turnover rate is beyond ridiculous, with the good staff leaving and the poor staff staying. I would recommend if you are looking for a position in a well run medical office to look elsewhere. 

What is the work environment and culture like at the company?
Dysfunctional work environment. 

What is a typical day like for you at the company?
Always wondering if certain staff will even bother to show up, which leaves the other staff to take on double the work.

I worked at Allergy Partners for 3 years and unfortunately, my experience was far from positive. The company, which was once a promising place to build a career, has been significantly impacted by its private equity ownership.

The new management team seemed more focused on short-term financial gains rather than long-term sustainability and employee welfare. Decisions often felt driven by profit motives rather than a genuine concern for the company's future or its employees. In the end I watched as the patient's care suffer.

The work environment deteriorated considerably over time. Morale among employees was low, largely due to a lack of clear communication from management.  Work flows changed on a daily basis and it was beyond difficult to try and keep up.  

The billing department fell apart and the patients became more and more frustrated with their bills and lack of communication-they took it out on the staff. 

In summary, my time at Allergy Partners was marred by the negative effects of private equity management, which seemed to prioritize financial metrics over the well-being of its employees and patients, and the long-term health of the company. The company is a sinking ship and I would advise anyone interested in joining-run!

Best part about the job-the patients and the people I worked with.

Worst part-manager and upper management.


Collect all the voicemails left over night and distribute to proper departments. Set up a daily list of tasks to complete by end of day. Invoices, collections, billing, orders for office supplies, bank deposits, payment counseling with patients, new patient referrals, transfer paitent in and out of office. I learned a great deal of all kinds of people, I learned the best type of team work in this office. We were worked like an ant army. I also learned to be more of a listener than a speaker. If people don't feel good they need to be heard. My office manager was the best she was understanding, cooperative, fun, patient  and open minded. I felt at times I was collaborating rather than asking for direction. I very much loved my co-workers we all came from different places in our lives and became a family. The hardest part of the job was very busy days and harsh criticism by the physician even name calling in situations. Also, being layed off from that position was very difficult. 
The most enjoyable part of the day that even if it was hectic with many patients, phone calls, billing etc. I didn't feel like I was going to 
work I felt like I was spending the day with friends.

I was hired into a pilot position at Allergy Partners as a CMA for biologics and prior authorizations.  To be honest, this position can be challenging and overwhelming at times, but I can say at the end of the day, if I have been able to help a patient or coworker, all the hard work and effort has been worth it.  Despite constant changes being made within this company, the doctors, management and employees have done an awesome job of working together as a team to make this company the best it can be.  I believe change is always necessary in order to grow and to be successful as a company.  In my opinion, Allergy Partners has been an exceptional place to work.  I have learned a great deal since I have been here, and my skills are constantly improving thanks to all the help from everyone I work with.  The salary is good with the opportunity for raises.  There are medical benefits, paid holidays, and PTO after 90 days.  I don’t consider this to be just a job, but an actual career I can be proud of.  I am looking forward to an amazing future here.  Thank you Allergy Partners for giving me the chance to shine as an employee and for making me feel like I am a significant part of this company!

A very poor experience for any potential manager/employee at this location. The front staff are inexperienced poor customer service no accountability the physician is impossible to please. Be certain training is agreed upon up front. As I received almost no training until after my 90 days. Training is facilitated remotely, I use the word training lightly as 10-15 minutes remote sessions are customary. No proper training environment or real word scenario based. Paid time off is subject to be canceled by provider with little to no notice, so planning a vacation is difficult and losing deposits are highly possible. Work days are excessively long for the manager.


When you first interview , you are promised so much ! That all changes once you’ve actually started and working with the company. Management is the main culprit of its downfall. Every single employee is micromanaged every second of the day. If you’re front desk, it is worse . Management does not even know their own duties but expects everyone around them to know them and tries to put those duties on front desk . You’ll be cross trained . Yet, everyday more and more things are thrown at you and expected to do , but you haven’t even been trained and done before . They will frown upon you when you bring it to their attention. You’re just expected to know these things and get them done . No questions ! You are made to feel incompetent. By the time I left, there was all new staff and no one lasts . Huge turnover . I seen pregnant staff who were told they could not go to appointments . Staff who needed to be there for their children and were told to figure out an alternative . It is unfair to their staff. But money is what matters . Patients started to catch on and would complain as well.

I started with allergy partners and the first week of "training" I was taught very little about the work flow and allergy coding.  By week two, the new and inexperienced manager said that they give trainees two weeks and they expect them to be on their own. That would be somewhat ok with me, except for the fact that the first week the team lead was not available to train myself and the other new hire. I was disappointed and felt thrown to the wolves. I have been in this line of work for years, but did not work in the allergy specialty so learning the new codes was next to impossible with the lack of training and help. I would never recommend working there. The manager was new at managing and it certainly showed. I quit and I know that the other new hire was looking for a new job, too.  Don't waste your time.  There is a high turnover for a reason.

The doctors and co workers are amazing. The patients are so appreciative of the work you do; which makes some things worth it. Overall I would not recommend working here due to  poor management. They are quick to throw you under the rug and blame you for things that they’ve messed up. If you go to them with any issues they will not acknowledge the problem, or make any efforts to fix them until it becomes a huge ordeal. They pile so much on one employee with certain responsibilities that others aren’t responsible for. This could be an amazing place to work if better management were involved, benefits and better incentives. Management will ask/make you do their jobs as well. Like, inventory lists and other things that go to corporate. They stay in their offices all day and do not go to other satellite offices to speak with employees. 

The company only seems to care about financial gain and not about staff or its patients. The nurses are overworked due to being short staffed. They would hire new nurses and they’d last for maybe a couple of weeks and never return. The receptionists are constantly being dumped with more work. Poorly run by managers that don’t value their employees. The patients become very rude because of issues with the new billing department or paperwork hasn’t been given back to them due to being short staffed and these patients take it out on the receptionists. It’s not a great company. No room to grow or given any fair compensation for extra work. Corporate doesn’t seem to be paying attention to why so many people are quitting and they should have tried to fix the issues months ago instead to dumping more work on the already overworked staff. The only real perk of working here was free lunches that were provided by the drug reps. 

Communication is non-existent unless it is criticism. Air of superiority within corporate leadership level with little consideration for decision making given to the physicians and staff on the front lines. Decisions being made by the corporate office to circumvent company hiring policies in an effort to meet their desperate needs. No such thing as supportive guidance. Little is done to help employees grow to the next level. Almost no chance of advancement or even a raise unless you are the "teacher's pet". No true guidelines for success because the rules/expectations change frequently with no warning. Feedback on performance is often colored with threats of termination with little or no evidence presented to support or provide stepping stones for improvement. These guys miss what leadership is on a basic level 

Top Job Titles	Average Salary
Certified medical assistant 3 salaries reported	$17.00 per hour
Medical assistant 1 salary reported	$15.00 per hour
Patient services representative 1 salary reported	$19.03 per hour
Licensed practical nurse 3 salaries reported	$28.89 per hour
Regional manager 4 salaries reported	$110,000 per year

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