sales advisor

it support

staff accountant

sales trainer

human resources generalist

Alleviate Financial Solutions

What is the best part of working at the company?
The best part was the views from the work floor, free gym (small always packed before/after work), covered parking.

What is the most stressful part about working at the company?
Most stressful part was management. They “encourage” you to ask questions, but will visibly show they get frustrated. They hire 20+ candidates at a time and unfortunately do not have enough supervisors to help. Current employees constantly talk bad about the workplace, and prove to be exactly as they described. You can constantly hear inappropriate conversations between supervisors and employees. Senior manager stares inappropriately at women walking in the hallways. Supervisors do not seem to have any respect for those around them, constantly hear them bad mouthing employees. After speaking to a lot of employees, they all state only 2 have actually met the “bonuses” and they have a structure that is not obtainable. Step away from your desk, and you get taken off the leadership board, stripping you from your chance at a bonus. 

What is the work environment and culture like at the company?
It’s very unprofessional, a lot of gossiping, favoritism, and inappropriate behavior/comments. Especially from the married employees and supervisors.

What is a typical day like for you at the company?
Clock in, go on queue, take inbound calls, after 8 minutes of idling make outbound calls. Every account must be notated, so be prepared to have multiple tabs open and be typing. Key to your success here is lying low, notate, notate, notate.

This role is heavily misrepresented. You're told there's high income potential, but the reality is far different. The majority of the leads provided are either stale, unqualified, or uninterested, making it extremely difficult to succeed, especially for experienced reps who know what effective lead flow should look like.

There’s no real ramp-up period, so new hires often spend weeks closing deals that ultimately don’t stick or generate any income. Most reps earn only the hourly base, despite being sold a vision of five-figure monthly commissions. A couple reps out of 50 may reach those numbers, but they are the rare exception, not the rule.

Turnover is extremely high, and rather than improve lead quality or support, the company continues to bring in large groups of new hires monthly. This approach may keep seats filled, but it does nothing to improve results or morale.

If you have prior experience in debt settlement, you’ll likely find the tools, leads, and structure here far below industry standards. Ask tough questions before accepting, especially about lead sources, close rates, and actual earnings of the entire team, not just the top 1%.

Alleviate Financial Solutions is by far the worst company I’ve ever worked for.  had an amazing interview with the recruiter in which I accepted my position with alleviate and I was excited. A week before my start date I received an email notifying me that my offer had been rejected and that I had the option to begin two months out or apply for a lower-paying position. This was extremely frustrating. However, I was still optimistic about my future with alleviate so I accepted the later start date. Training which lasted over a month. At this point, I had already started to deplete my savings because of the later start date and the extensive time it took to complete training. Pay is $17/hr, even with years of experience. After training, closing deals was tough - the sales floor was saturated, there was no chance of overtime, morale was extremely low, micromanaging was at an all-time high, the lead source was very low and things never got better. I experienced great people being let go because the company is SO unorganized and ultimately failing. Too many issues at this company! Save yourself and just work somewhere else I wish that's what I did. 

They will fire you on the spot when you have experience from before. They don’t like it when you come there with years of experience. They don’t do what they say they do either. They also have interviewers that interview you and then they let that person go without telling the new training class. Very disappointing and disorganized company as well. They aren’t a profitable company either they are a small mom and pop shop that hires individuals without any sales skills or debt relief/ resolution experience. They are a joke the absolute worst company on the planet to work for stay away from here. The training for a resolution relief program should be a week at most with role playing mock calls they don’t do that. They bring up other subjects that aren’t relevant to the process at hand. And if you have a medical issue arise and the doctor and provider isn’t willing to release information for your excused absence they will turn their backs on you immediately. They shouldn’t be in business much longer. Stay away from this company. 

this place seems like a good place to work  everyone smiles and says nice things there are bonuses paid holidays and pto and the pay is decent but watch out they make it very clear they are an at will company they are also a very new company that make a lot of changes and adjustments on a daily basis and inevitably produces a lot of mistakes as a result and they dont blame the company they blame the workers because per all the documents you signed but didnt read the employer is the one who is held responsible I worked here for just about 8 months and the pay was delayed at least 3 times management changed and policies changed like the days of the month and the entire time they smile in your face and expect you to provide exceptional customers service to members who have been lied to by their partners and company just to sign up. Hey at the end of the day it's a job not one with integrity or security but a job, nonetheless.  I did not succeed here because I am a career based professional with morals.

The training to set you up for this position seemed very exciting and well put together, but it was all over the place and does not properly train you for success on the day to day job. The majority of learning is as you go, and it is stressful. If you don't learn quick, you'll sink and the supervisors get tired of you asking for help after a while. Many of them talk behind your back. 
 They will micromanage you coupled with poor compensation(bonuses not worth it) with ridiculous expectations. The management do not exude the core values at all unfortunately. 
The CEOs don't even care to introduce themselves to new employees even when they constantly walk past you. It's sad.
I was very excited to work for this company even through countless changes and hiccups along the way in training/procedures but was not met with the needed amount of support and care that was promised. 

I have worked for Alleviate for going on 3 years and I have to say that by far my favorite thing is the work/life balance. Whenever I have doctors appointments or personal matters they are always flexible as long as I do my part and give a proper heads up! In addition, since working here I have learned so much and have been able to grow within the company. This is offered through various avenues within your department or even outside of your department! It really goes to show the worth that the company puts into their employees and shows the appreciation for their hard work even if that means going into a new department or role. Overall, my experience here has been nothing but amazing and I would highly recommend joining Alleviate! We are still a growing company so this does not go without hurdles, but I have learn to adapt better and became a better problem solver through it.

Company is lost. They turn and burn people like crazy. The have there core 10 people that they hold up as a shining example of what you can be. I had the pleasure of sitting next to one of them that get fed leads that are ready to close when they get them on the phone. The rest have to grind through call after call to convince people this is the only option for them. You may get a deal or three but if they cancel during their trial payment period they take back your comission. You could have a good month going but those buy backs will make it where you get no bonus. Nice people but anyone with half a brain can tell a sales call versus a lay down for their top producers that they make you strive to be. No thanks I am not a snake oil salesman.  

The management is inept, they make you write positive company reviews on sites like this and other employment sites. 
Call volume is sporadic making it impossible to meet sales goals. You'll do good your first month or two than they dial back the calls so they don't have to pay you out on your commissions, they have a high turnover of sales consultants because of this, which is why they always advertise that they need sales people immediately. Their doesn't seem to be much of a corporate culture. Also, you have to sell people on a debt relief program when they are calling in wanting a loan for which they have been advertised to. It's a classic bait and switch. Find something else if you can.

As someone who has had the pleasure of working for several companies over the last 20 years, I can confidently say that finding a workplace with a positive culture and work-life balance can make all the difference in your job and in your life. I recently was blessed with the opportunity to to work for a company that excels in both of these areas, and couldn't be happier to have joined the Alleviate Family. From the first interview to my first day I fell in love with the company culture and leaderships vision. There was a strong sense of camaraderie among my colleagues, and everyone was supportive and eager to collaborate.

Top Job Titles	Average Salary
Sales advisor 9 salaries reported	$17.00 per hour
It support 6 salaries reported	$29.73 per hour
Staff accountant 1 salary reported	$77,500 per year
Sales trainer 2 salaries reported	$85,000 per year
Human resources generalist 2 salaries reported	$30.50 per hour

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