account executive

teller

account manager

branch manager

sales manager

Ameris Bank

What is the best part of working at the company?
As a new employee at Ameris Bank, I can confidently say that my time here has been nothing short of a complete disaster. From the very beginning, it was clear that the bank's internal politics and a toxic work environment would make my tenure a living nightmare. Here's why I would strongly advise anyone to steer clear of this organization:

Politics Galore: From day one, I found myself entangled in a web of office politics that seemed to dictate every aspect of the work environment. Instead of focusing on delivering excellent customer service and driving innovation, the atmosphere was permeated with backstabbing, power struggles, and favoritism among senior employees. It became evident that getting ahead was more about who you knew and how you played the game, rather than your skills and contributions.

Jealous Senior Employees: It was disheartening to witness how some senior employees seemed threatened by the presence of newcomers like myself. Rather than fostering a collaborative and supportive environment, they did everything in their power to undermine our efforts and hinder our growth. The lack of mentorship and guidance made it almost impossible to navigate the complex systems and protocols in place.

Lack of Learning Opportunities: Despite the promises of a supportive learning environment, it quickly became apparent that these were nothing but empty words. Training sessions were rushed, outdated, and lacked proper resources. When seeking help or clarification, I was often met with condescending remarks or brushed off as if my concerns were insignificant.

Mismanagement of Salesforce: As a Salesforce administrator, I expected to work with cutting-edge tools and technologies to streamline processes and enhance customer experiences. However, the bank's approach to Salesforce was nothing short of chaotic. There was no coherent strategy, and changes were implemented without proper testing or communication, resulting in major disruptions and errors that reflected poorly on the entire team.

Lack of Recognition and Appreciation: Hard work and dedication were rarely acknowledged or rewarded at Ameris Bank. Instead of motivating employees to excel, this lack of recognition only served to diminish morale and foster an atmosphere of indifference.

In conclusion, my time at Ameris Bank as a Salesforce administrator was a deeply disheartening and demoralizing experience. The toxic work environment, driven by internal politics, jealous senior employees, and a lack of genuine learning opportunities, made it impossible to thrive or even perform my duties effectively. I urge anyone considering a position with this bank to think twice and seek employment elsewhere, where their skills and contributions will be valued and nurtured.

What is the most stressful part about working at the company?
The most stressful part about working at Ameris Bank, based on my previous response as a fictional employee, would be the toxic work environment driven by internal politics and jealous senior employees. This toxic atmosphere can create a constant sense of anxiety and uncertainty, making it difficult for employees to focus on their tasks and perform their duties effectively.

The presence of office politics can lead to a lack of trust among team members, as they may constantly worry about being undermined or caught up in power struggles. Additionally, the favoritism and lack of recognition for hard work can add to the stress, as employees may feel undervalued and unappreciated despite their efforts.

Moreover, the lack of learning opportunities and mentorship can be incredibly frustrating for new employees or those seeking to develop their skills. Feeling unprepared and unsupported in a demanding role like a Salesforce administrator can intensify the stress levels and impact job satisfaction.

Overall, the combination of a toxic work environment, internal politics, jealous senior employees, and a lack of learning opportunities creates an environment that is highly stressful for employees, making it challenging for them to thrive and find fulfillment in their roles at Ameris Bank.

What is the work environment and culture like at the company?
Professionalism: Banks generally maintain a professional work environment. Employees are expected to dress professionally and adhere to company policies and guidelines.

Hierarchical Structure: Banks often have a hierarchical organizational structure, with clear levels of management and authority. Decision-making is typically centralized among senior executives and managers.

Customer-Centric Focus: Customer service is a top priority in the banking industry. Employees are expected to provide excellent service and maintain a positive attitude towards clients.

Compliance and Regulation: Due to the heavily regulated nature of the banking industry, compliance with laws and regulations is crucial. Employees are trained to adhere to compliance requirements.

Performance-Driven: Banks often emphasize meeting performance targets, such as sales goals, revenue generation, and customer acquisition. High-performance employees may be recognized and rewarded.

Teamwork: Collaboration and teamwork are essential in the banking sector. Employees often work together to achieve common objectives and deliver results.

What is a typical day like for you at the company?
Morning Routine: The day may start with the usual morning routine, which includes checking emails, reviewing any urgent messages or notifications related to Salesforce, and planning tasks for the day.

Salesforce Maintenance: The Salesforce administrator would be responsible for maintaining the Salesforce platform. This may involve checking for system errors or issues, resolving user queries, and ensuring data accuracy and security.

System Configuration: The administrator may work on configuring or customizing Salesforce to meet the bank's specific needs. This could involve creating new fields, workflows, reports, or dashboards based on user requirements.

User Support: Throughout the day, the Salesforce administrator may receive requests for assistance from various bank employees who use the system. They would provide support, troubleshoot problems, and conduct training sessions to help users maximize their productivity with Salesforce.

Collaboration: The administrator might collaborate with other teams, such as the sales, marketing, or customer service departments, to understand their needs and optimize Salesforce to enhance their workflows.

Testing and Deployment: If any system changes or updates are planned, the administrator would conduct thorough testing to ensure everything works as expected before deploying changes to the live environment.

Reporting and Analysis: Analyzing Salesforce data and generating reports would be part of the administrator's responsibilities. These reports might be used for management decisions, tracking performance metrics, or identifying areas for improvement.

Continuous Learning: In a fast-evolving field like Salesforce administration, staying up-to-date with new features, best practices, and industry trends is essential. The administrator might spend some time researching and learning about the latest developments.

Documentation: Properly documenting system configurations, changes, and processes is crucial for future reference and knowledge sharing within the team.

End of Day: The day might end with a final check on the system's health, closing any pending tasks, and preparing a to-do list for the next day.

Interviews:
Standard phone interview/screening. Meet the Manager. Meet the Branch Manager. Don't worry about parking, they will validate your ticket stub. Questions in the interview are pretty standard. "Tell me about yourself."

Pay:
Low salary base. No negotiation. $30,000 for all new hires aka Account Executive 1. You earn a commission of 5% on Gross Margin, in other words... top producers close and "fund" 1 deal every 2-3 months. Mind you these are folks that have been there a year or longer. Most new hires do not have their first transaction for 6+ months. If you are unaware of Gross Margin look it up. Account Executives are closing deals of $50-100,000. Therefore you are only really making about an extra $200 every 6 months... HORRIBLE in comparison to other similar positions.
After 6 months you have an opportunity of advancing to Account Executive 2. Base salary does not change. Commission goes to 10%. (Side note: after working on the team and meeting everyone there are less then 5 people that have been there long enough to advance to this position. The attrition rate of this job is well above average).
There is NO vacation package!! You come to expect a vacation package with employment in California, because it is found EVERYWHERE! However, after some time with the company you find there are NO vacation days, and accrued sick leave. I found that many individuals just would call out sick to get a day off. 

Training:
RIDICULOUS training. Training was for two days. Extremely unorganized. Myself having no financial background was expecting them to advise on selling financing options (afterall, that is what they hired me for). Instead for two days we covered how to build relationships during cold calls. Then they send you round robin listening to everyone on the floor for another two days. During this time I discovered there were less then 5 people that had been employed with Balboa Capital for longer then the 6 months required for AE2. 

Environment:
Everything is recorded. They have these interesting nubs in the ceiling that are microphones to record what goes on in the office (the moment someone speaks ill of the company they are pulled in the managers office). Your phone calls are recorded and monitored. Your computer screens are also monitored. They have cameras in the hall and in the office. There is literally nothing that goes unseen or unheard. 

Expectations:
Minimum of 165+ calls per day. 1 application within the first 3 weeks. 1 funded application within the first 3 months. Obviously there is some tolerance otherwise the entire department would be gone with these expectations, but this does not shelter you from getting a lecture from management.

OVERALL:
Go elsewhere. You can find better employment, with better incentives, pay and better environment.

The workplace culture suffers from major leadership problems. Managers frequently micromanage, communicate poorly, and fail to follow company policies. When issues are reported, HR often sides with management rather than addressing concerns objectively, which creates a sense of collusion and discourages employees from speaking up. Policy violations by leadership are overlooked, and transparency is lacking across the organization. These patterns contribute to a consistently hostile and stressful work environment.

A typical day involved constant micromanagement, unclear expectations, and frequent changes in direction from leadership. HR and management often worked together in ways that made it difficult to raise concerns or get support. Policy violations were overlooked, and transparency was limited, which created a stressful and unproductive environment.

My overall experience was defined by a toxic culture where poor leadership, HR–management collusion, and constant micromanagement created a hostile environment with no transparency or accountability

The most stressful part of working at the company was the persistent lack of accountability and transparency from leadership, combined with Human Resources consistently aligning with management rather than addressing legitimate employee concerns. These issues were particularly evident for support staff in the Tampa, FL office, where the environment often felt unsupportive, inequitable, and professionally discouraging.
Poor leadership, HR bias, inconsistent policy adherence, and limited transparency created a work environment that felt unsupportive and unstable


The customers at Ameris Bank are wonderful. The job is good. The benefits are decent. The management is the problem. I worked with Ameris Bank for 4 years. Never had a write up, always went out of my way for the job, hardly called in, and was always in balance. In May of 2013 is when it all went down hill. I was Assistant Head Teller for 3 years and I decided to drop down to a regular part time teller so I could spend more time with my two year old. In July of 2013, I was asked to go back to full time and turned it down. Two weeks later, I came back from vacation to realize I had been wrote up for attitude (they said they could tell by the look on my face that I didn't want to train anyone on how to balance the ATM), they said I told a customer exactly how much I made an hour (which wasn't true), they said I didn't participate in a meeting (which I was off on that day), they were also upset because as a former assistant head teller, all the tellers were still coming to me with question instead of the girl that replaced me. So they wanted to move me to another location and I refused. I put in my two weeks notice and while doing that the manager kept rolling her eyes at me. That place is filled with drama and immature people that are supposed to be grown women.

Typical day consists of making at least 25 calls per day to current and prospective clients to gain market share, with little or no prospecting tools other than an excel spreadsheet somebody created. Completing endless call logs and tracking forms to micromanage every task you've completed throughout the day. Management is the worst part of this overall experience. Ameris Bank is constantly acquiring and merging with other banking institutions, which causes a constant state of panic, and conflicting/competing priorities. This also causes a sense of insecurity because you aren't sure if you are next to be eliminated or not, this all results in a toxic environment. There is clearly an excess layer of middle management at this bank, which causes a lot of confusion by the time the message, priority or process gets rolled down to the branches. Everything is a fire drill, all the time....and it gets exhausting. Beware: no bank-paid maternity/paternity leave as found with other banks. Unless you opt for optional disability coverage, your time taken is unpaid.

What is the best part of working at the company?
Ameris is a very family oriented company. They try to understand and work with any situation. They do fun things for their employees on the holidays. They’re very community oriented and try to do a lot of community events. I haven’t met anyone there that I don’t like yet

What is the most stressful part about working at the company?
You’re working with peoples money, so, of course, it’s gonna be stressful. Not every customer is going to be happy. You can expect for people to come in and blame you for things that have nothing to do with you. If you have a good manager, though, then It won’t go very far. It’s a world where people don’t understand what scams and fraud are.

What is the work environment and culture like at the company?
Ameris loves everyone. There is a lot of respect for all cultures. The work environments are typically upbeat, and very happy.

What is a typical day like for you at the company?
A typical day for me is showing up and sitting at a huddle to discuss our goals. Then going to my station to greet my first customer. Me and my coworkers all chat back-and-forth on teams messenger. And it’s usually a pretty good day.

Handling night drops, greeting customers, taking deposits and doing withdrawals for customers, I started out in bookkeeping then bookkeeping was done away with and I became a personal banker and then a teller.  I felt like I was overworked as a personal banker and had a lot of duties to do including overdrafts, safe deposit boxes, helping customers with problems, doing research requests and much more.  The tellers tried to work as a team and it helped a lot.
The hardest part of the job was learning to put holds on the right checks to prevent the bank from losing money.  We did get good training with Ameris Bank which made you feel comfortable as a teller.  The most enjoyable part of my job was waiting on the regular customers and talking to them and making their day.  Providing good customer service.  I would not have quit Ameris Bank if I had not had to move and relocate to a different town due to significant other changing jobs due to his workplace closing and transferring some of them to Douglas.

Unless you have an in with managers, you will not advance in your career. You may get a few cent raise every couple years, but advancement is hard.  I felt like they were waiting for me to turn in my notice so another person could take my role.  I was ignored, and felt under-appreciated, even the Market President would not greet me when visited, or thank me for keeping the bank running when manager was out.  Ameris is growing too big and is no longer the small town community bank feel.  Systems are outdated and they don't want to spend the money to get the full updated system, yet they will purchase bank after back, and re-brand.  Training is few and far between for your role, and when questions are asked, it feels like you are being judged and even scolded over the phone.   Incentive opportunity each quarter, but no matter how much you do, its never enough and its always about the numbers.  Hours worked are not set, and through conversions be prepared to work long weekend hours and even federal holidays.

I enjoyed my time working there. I moved back to where I originally came from which was about an hour away and if I know now I would probably just stay there because it was a great job!! The drive was about 45 minutes which isn't that bad now that I look at it and I wish I would've stayed but it is what it is and here I am but the job itself was great. The people I worked for what is amazing if I could tell you that out of all the jobs I have ever had in my life these girls I don't think I work for the. Oh yeah, ours are the one man that was in my office. These people that I worked with were amazing they were all kind they were all genuine they're all loving and caring and always trying to help you out and better your skills and your ability to move up in the banking world which I do believe that banking was probably what I should've stayed in and because banking I have had the most years in banking and I enjoyed it. I got to see different people every day. Ameris Bank was a wonderful and great bank to work for.

For account executives, it is an incredibly low base salary. Your commission is uncapped, however due to the leads it can be very difficult to find and fund deals to receive that commission. There are a lot of duplicate accounts in the system, so we do end up harassing companies which is a huge downfall. Marketing emails are sent "on your behalf" but always seem to do more harm than good and you cannot preview them (or know when they're going to send) or exclude certain accounts from receiving them.

You get all bank holidays off (paid) as well as one "floating" vacation day. They do not require overtime. When you're off the clock you're not expected to continue to dedicate your time to them (answer your phone, emails, etc.), which is a plus.

The benefit package is very, very expensive. It is cheaper to source your own health/dental insurance.

Overall it is a positive work environment with a lot of encouraging people, cold calling is just tough work when the leads you're given aren't any good.

Top Job Titles	Average Salary
Account executive 12 salaries reported	$33,292 per year
Teller 3 salaries reported	$40,665 per year
Account manager 9 salaries reported	$42,667 per year
Branch manager 5 salaries reported	$52,800 per year
Sales manager 4 salaries reported	$70,000 per year

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