claims representative

eligibility worker

administration manager

office manager

associate attorney

Aspirion

What is the best part of working at the company?
Worst place I’ve ever worked in my over 20 years in healthcare 

What is the most stressful part about working at the company?
Management is not skilled as to current times, all of them have only worked there, never having to work with their boots on the ground which is difficult to communicate with my level of experience in management and they  cannot and do not have expertise in all areas of healthcare, especially polices and procedures. 

What is the work environment and culture like at the company?
Their benchmarks for working 35 accounts  per day in not in line with any other healthcare benchmark. Management made up 35 accounts per day without understanding that calling basic insurance like UHC, those calls are overseas and no one can predict how long a call to them or any other carrier takes longer than 20 minutes per call! 

What is a typical day like for you at the company?
Everyone is stressed out. They post everyone’s  daily accounts worked to pit one person against the other which creates the opposite effect for keeping a team together. A lot leave and are hired without any healthcare experience at all!

What is the best part of working at the company?
Aspirion is made up of a bunch of revenue cycle companies they acquired overtime. Some of the original people from those companies made up the best parts of Aspirion however most are gone now. So I guess the only part left to be “the best part” is the ability to work from home and the flex schedule option. However depending on the department or manager you end up with, their version of a flex schedule may not actually be flex. 


What is the most stressful part about working at the company?
They expect a lot and don’t pay fairly. There are many managers who lack the skills of being a good leader, they will hire someone with no experience and expect experienced work in 60 days. 

What is the work environment and culture like at the company?
Stressful, demanding and many people who have worked as an analyst for years with Aspirion often have a defeated attitude 

What is a typical day like for you at the company?
High volume expected, you are tracked and questioned on any time spent not working

The pay is absolutely awful (you would make more working at the target up the road), and that is the number one complaint every single employee has. Upper management consistently shares how much profit the company makes but refuses to pay a living wage to the people actually pulling the money in. The staff's direct managers are absolutely fantastic, but as soon as you step up from that it goes downhill. Staff will confront upper management with issues AND the solutions but they refuse to hear it or make any meaningful change. Every single employee would agree that the low work ethic from staff is due to terrible wages but the company will try to combat it by making every day tasks HARDER rather than addressing the main issue. The only pros are the flex scheduling/ hybrid (if you choose) and amazing direct managers.

What is the best part of working at the company?
The company has flexible hours, and that is the only pro to the job and they offer work from home

What is the most stressful part about working at the company?
There is way too much work most times they don’t allow overtime. You constantly pulled in every different direction. There’s no communication.

What is the work environment and culture like at the company?
It is very clicky. There is no communication. There are all kinds of different chats and you could ask a question and it never be answered. It’s very frustrating.  Upper management is awful. They never let you explain anything if there are issues and they are confronting you about anything.

What is a typical day like for you at the company?
to summon up in one word, stressful

They tell you how they want to see things on their accounts and then micromanage you if you do anything even remotely different or if you do something that I will actually make it more efficient. They don’t care if you struggle, they will still make you conform to how they do things. You get an email or a chat message EVERY time you don’t do something the way they want it. Mgmt is always in meetings so your questions don’t get answered. They don’t treat you like a human, only a machine. Every month there is a large number of people quitting and more new people coming in. The trainer is about the only personable manager there that makes you feel worth your salt. 

This company is a joke. They do not have their training in order or their organization. They aren’t able to provide you will the valid tools necessary to actually do your job but they still want you to meet their productivity goals. Completely unorganized and unprofessional. If you ask a question you are reprimanded for it. If you ask for additional training they point you to a document instead of taking the time to help. The manager basically said you will be over worked and underpaid BUT still expected to meet their quality assessments. Oh not to mention you may or may not get paid. 

Forget getting an answer to any question you may have. Training is a joke. Not exactly sure how to do my job even after all this time. Policies are ever changing. QA will take points off for no reason just so you don't hit your monthly bonus. Expectations are disproportionate to compensation. They will give you an annual review before your anniversary date, then prorate your wage increase, which makes you wish you would've just gotten a pizza party and a lap dance from the rat at Chuck E. Cheese. Terrible place to work. 0 stars.

Steer clear of Aspirion they will not value your time and effort and just keep expecting more and more for the same pay. You can expect to feel insulted when yearly raises come up. Expected to learn everything more or less on your own. very minimal training. High turnover so expect to be doing your ex co-workers share after they quit.

What is the best part of working at the company?
Remote work is the only positive thing 

What is the most stressful part about working at the company?
Unclear policies and procedures that change multiple times in a short time span. Employees are volunteered for new positions and have no imput.

What is the work environment and culture like at the company?
Frustrating. They claim communication and transparency is important as they are lying to your face.

There is no track for advancement- no merit promotions/promotions at all. No one at the top cares how employees are doing or treats them like people. Seems like there is a new CEO every 6 months and each is less interested in the employees than the last. In company wide meetings, even department meetings, employees are silenced and substantive questions are ignored. You will be underpaid, dehumanized, and demoralized. Save your mental health and RUN.

Top Job Titles	Average Salary
Claims representative 6 salaries reported	$15.50 per hour
Eligibility worker 1 salary reported	$16.00 per hour
Administration manager 5 salaries reported	$55,000 per year
Office manager 4 salaries reported	$55,000 per year
Associate attorney 4 salaries reported	$55,500 per year

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