recruiter

customer service representative

administrative assistant

data entry clerk

accounts receivable clerk

Aston Carter

Aston Carter is a phenomenal place to grow, and I’m currently working for a great leader (easily the best boss I’ve ever had—which makes my job much more meaningful and worthwhile). The environment and culture provide a great deal of upward mobility for people willing to learn the processes and commit to doing the work.

Personal/professional development, training, and leadership are truly second to none. I’ve never encountered an organization that so highly prioritizes growth of their employees and partners. 

Coworkers are super fun, and there is great cohesion between teams and regions. Walking into work is exciting. 

I would absolutely recommend Aston Carter as a great place to work. The leadership has a vested interest in your success. 

Compensation potential is fantastic. There are people in 2nd and 3rd year making six figures (base + commission). 

Work/life balance is very good. Basically goes like this: Did you hit your goals? Awesome! Do what you need to do to get the job done. 

There is some work from home flexibility (1-2 days/week if needed). Honestly, though, being in the office is a blast. Working from home is boring in comparison.

The work is hard, for sure. It can be a grind. But so can any job. So why not put in the time & effort with an employer who will train, promote, recognize, and reward you? That is what makes Aston Carter stand so far above the rest. 

The base salary and commission compensation plan could be better, in my opinion. But due to the company’s large moat, you’ll be making great money even at lower commission percentages. 

Benefits are horrendous. It’s the only negative, in my opinion. It seems like the company assumes that high compensation due to commission will offset bad benefits packages (which is somewhat true). 

The company and role changed significantly from when I started and left. Majority of changes were positive. 

The Job:
The job a recruiter is what you would expect:
-It can be demanding and time sensitive  
-High volume of warm and cold calling to prospect candidates.
-It can be rewarding and lucrative at times
-As much as the company is now trying to promote the role to be a typical 40-hour a week job, it is very difficult to be successful if you aren't going above and beyond.

The Culture:
-Very collaborative team. You will likely work a lot of great people.
-Promote from within culture. Plenty of opportunity for upward mobility. 
-Inclusive environment
-Although you are recruiting, this is technically a sales job. 

Pros
-Upward mobility
-Family feel environment 
-increased flexibility after Covid

Cons: 
-The company recently started addressing social issues on live regional meetings. While the intent is allow people to share feelings, it often creates some uncomfortable political and Social tension in the workplace.
-Although you are recruiting, this is technically a sales job. You get paid on new contractor placements and contractor retention.
-You are practically the HR department for all the contractors you place. You can spend a lot of time dealing with contractor problems.

Overall: 
This is a sales-type job. If you like sales, you will love this place. If you don't, you will not. Working for Aston Carter was a great experience and I still communicate with majority of my former colleagues frequently. 



The recruiters at Aston Carter are great at making the application/interview process for jobs quick. However, after my time working for them as well as speaking with fellow Aston Carter contract hires... (Please read before making such an important decision!)
- The recruiters are either too pushy or seriously lack communication (as far as ghosting you).
- The ADA application with Aston Carter will NOT keep your position safe at the contracted company. Overall, it feels as though Aston Carter will not defend you during this process (which leaves you at the mercy of the other company's team, when you technically work for Aston Carter).
- The recruiters will offer you what's available, not what you are looking for. Then they will NOT allow you to interview/apply for multiple options... If you get offered the first job, you are expected to take it or decline in order to ATTEMPT applying for a different one with no backup option.
- The company that you get contracted to may have a different work culture than Aston Carter!
- It is extremely difficult to request working with a different recruiter.

Was approached to do contract work for a Fortune 500 company by Aston Carter. They rushed me to do a video and fill out forms just for us to wait a month plus to find out if we made the cut.  Was told that there was a high possibility to get hired on. First day on the job the mgr advised no one was getting hired on directly and would have to apply online directly if a position became open. Recuiter didn’t seem to know what was happening regarding extensions (it was often us recuitees who were telling the Recuiters what we heard). Our project was completed earlier than expected and Aston Carter simply told all 30-40 of us they didn’t have anymore projects. Just left us out to dry after making it seem like the possibilities were great and they would be there every step of the way with us. A bunch of us left our secure jobs for the promises and opportunities - just to end up jobless. It also seems like there is a good bit of turnover with reps at Aston Carter as my rep was gone by the end of my contract. They are good with temp job placement but wouldn’t believe anything they promise after that point…

This is a highly metrics-driven and aggressive sales environment. While having clear performance expectations is not inherently negative, success is measured across a large number of data points each week, which can make it difficult to feel consistently recognized as performing well. Expectations are continually raised, and there is often pressure to deliver more without corresponding adjustments in support, compensation, or title.

There are also instances where employees take on management-level responsibilities without receiving the formal title or pay to match. Additionally, much of the leadership team has spent the majority of their careers within the organization. While that tenure brings deep institutional knowledge, it can also result in a narrower perspective on professional standards and practices compared to leaders with more diverse external experience.

Overall, prospective employees should be prepared for a fast-paced, high-pressure environment with strong emphasis on performance metrics and internal promotion pathways.

“Recruiter” had zero idea what the actual job entailed. Before I was hired, I was doing one job. Once on-site, something completely different was thrown at me. I thought, oh well. I can handle being a receptionist; I need the money.

I was let go after three weeks on the job and then was told “it just wasn’t a good fit.” I understand that the decision ultimately comes from the company that I would eventually hired into, but as an employment SERVICE working on my behalf, why would you not explore the reason/s as to why someone was let go? With only four days in training and three weeks in the position I wasn’t even supposed to be in, how can you determine that I wasn’t a good fit? Especially when my direct reporting manager was out sick for TWO of those intial weeks!

I had left personal items at the job location (book, granola, silly stuff to that effect), and I went to collect them. Manager said they came in and TOOK my things with them with zero communication. 

Overall, this was a very poor example of what I think this company could be.

Working with this agency was great.....until it wasn't. The job I got hired into was not the job that Aston Carter initially described. They made it seem like those of us who were hired would be working in a mail room environment when that was not the case at all. I stayed because the job ended up being fun and I met some pretty awesome people....and then we were told that we would be on the phones and contacting customers. I took this role because it was heavily stated (multiple times) that there would be no phone work of that nature. To top it all off, the company that was going to hire us on was talking about lowering our pay yet Aston Carter mentioned a raise once hired on as perm. That was my final straw and I did not stick around once I heard about that possibility. Also, the recruiters at Aston Carter LOVE to ghost candidates once contact has been made. It's almost like they hire recruiters who specialize in that lol. I would not recommend this agency but hey, just because my experience was awful does not mean yours will be too. 

a typical day at work, (staying punctuation and documenting every encounter) 
what you believe you learned, (Duplication of claims, modifiers, checks and balance, how urgent it is for collections), (restoring service back to patients account). 
management, (Management is extremely tough, but expanded your knowledge ,10 min break). 
workplace culture,( starting to be multiple culture, not so verbal communication, rather then electrically communication,  but very tech sway). 
the hardest part of the job,( staying well under pressure , being worked live by your management,  extremely immediate submitting of claims.)
the most enjoyable part of the job, (Know you made your goal, learning new ways to bill). 

Working as a remote customer lending representative at Aston Carter was a disappointing experience. The remote aspect, intended to provide flexibility, instead led to a profound sense of isolation and detachment from the team and the company's culture. Communication was lacking, with limited opportunities for meaningful interaction with colleagues or supervisors, hindering collaboration and support. The training provided was insufficient and did not adequately prepare for the intricacies of the lending role. Additionally, there was a notable lack of clear guidance and feedback, making it challenging to understand performance expectations. The workload was often overwhelming, and the work-life balance suffered due to unclear boundaries between work hours and personal time. Overall, the remote position at Aston Carter failed to deliver a positive and enriching work experience, leaving much to be desired in terms of organizational support and employee engagement.

What is the best part of working at the company?
Work from home
Paychecks on time
Questionable work ethics
As a Temp Employee, they are looking out for their bottom line, not yours or how you are treated. 

What is the most stressful part about working at the company?
You are just moved around to different positions without any discussion to you 
The assignment I am on they just term your contract with bs reasons and Aston Carter just goes along with their actions, treatment of you. 

What is the work environment and culture like at the company?
Work from home, so great
Aston Carter not responsive to your needs, they act as if their bottom line is mire important than their people.

What is a typical day like for you at the company?
If you keep a low profile and don't bring attention to yourself or go into the lead team politics it is non-eventful day of data processing.

Top Job Titles	Average Salary
Recruiter 5 salaries reported	$36.23 per hour
Customer service representative 38 salaries reported	$19.45 per hour
Administrative assistant 89 salaries reported	$22.09 per hour
Data entry clerk 29 salaries reported	$19.03 per hour
Accounts receivable clerk 49 salaries reported	$23.53 per hour

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